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Hotel Hangaroa Eco Village & Spa

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hotel Hangaroa Eco Village & Spa
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404 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Hong Kong, China
Reviewed 25 April 2016 via mobile

We stayed @ this hotel in early Feb We opted for its bed & breakfast program instead of its full program inclusive of 3 meals/day & daily tours. In the end this proved to be a good choice. Breakfast was only mediocre for the pricey hotel rates being charged. Service at breakfast definitely has room for improvement. In all fairness,...

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Helpful?
Thank joyflee22
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Joyflee! We sincerely thank you for your comment. We know that the AC was a problem while it was being repaired, but as from March it's been working. We truly appreciate the feedback provided for our reception team. Best Regards

Fleet, United Kingdom
Reviewed 20 April 2016

Having read the 'War and Peace' negative review below, we were slightly anxious as our trip from Tahiti to Easter Island approached. We need not have been concerned. Given the overwhelming criticisms posted elsewhere in great detail, let's go through our stay step-by-step. First we wee greeted at the airport and given the short transfer to the hotel. Our luggage...

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4Thank Malcolm S
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Malcolm! Thank you very much for your comment. We are glad that you enjoyed your stay in Hangaroa Eco Village & Spa. Have a nice day. Best regards

Reviewed 6 April 2016

The rooms are stunning a mix of clay and concrete create a cool and luxurious feel. All of the staff are polite, helpful and speak good English. The public areas, pool, lobby etc are immaculate. The food, the food, the food! i want to take the chef home with me just out of this world. This place isnt cheap but...

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1Thank Dave C
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Dave! Thank you very much for your comment. We are glad that you enjoyed your stay in Hangaroa Eco Village & Spa. Have a nice day. Best regards

Reviewed 22 March 2016

Exotic moai attract people to Easter Island. This beautiful hotel features walks along traveled pathways to seaside rooms with black deep tubs for bathing, natural cypress logs and rooms inspired by island caves. It all helps guests submerge into the exotic culture in a place far away with mysteries yet unsolved but hotly debated.

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2Thank carolmK577FR
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

Dear Carol, Thank you very much for your comment. We are glad you have enjoyed your stay in Hangaroa Eco Village & Spa. We invite you again to visit us and see the new hotel activities in this unique place full of culture as Easter Island. Best Regards

Preston, United Kingdom
Reviewed 20 March 2016

Rooms 1 to 8 provide uninterrupted views across the ocean and are located in the best position. Very helpful staff, with good facilities and great food. If you're going to be eating in the hotel, they do offer all inclusive food and drink offers.

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1Thank Neil J
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

Dear Neil, Thank you for your comment about our hotel Hangaroa Eco Village & Spa. And thanks for live the experience in this unique hotel in Easter Island. We are happy that you enjoy your stay. We hope that you had a good back home. We will waiting for you at the hotel again. Best Regards

Washington DC, District of Columbia
Reviewed 17 March 2016

I read some of the previous reviews with some trepidation as the Hanga Roa is indeed quite pricey. Happily none of the negative things described by others happened. The staff was very attentive and pleasant, the food was very good though a bit limited, understandable on one of the most distant islands on earth. All of the tours were excellent...

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1Thank Will R
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

Dear Will, Thank you for your comment about our hotel Hangaroa Eco Village & Spa. And thanks for live the experience in this unique hotel in Easter Island. We are happy that you enjoy your stay. Our idea is always to improve the service provided our guest. We hope that you had a good back home. We will waiting for...

Santa Ana, California
Reviewed 16 March 2016

Second best hotel on Easter Island and the best is way out of town. Nice hotel and the management team of Sebastian and Andreas are top notch super talented people. They both were extremely helpful when we were held hostage for four days because of an airport strike. This island is a 5 hour flight from Santiago and only one...

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1Thank tjbtrip
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

Thank you very much Tjbtrip, We're glad you were able to enjoy Hangaroa Eco Village Hotel & Spa, in a unique setting, surrounded by nature and the magic of the Rapa Nui culture. The air conditioning was repaired and the other issues you mention are working every day to improve but, as you mention, it's a little slow because we...

Austin, Texas
Reviewed 23 February 2016 via mobile

It is 3am, I'm at this hotel, and I am awake writing a review. We can't sleep due to heat and three fans whirring in the room. The air conditioning is broken, a fact they spring on you as they show you your room, and there is no recourse. It's a sauna in here. Fans, opening doors, and tolerance do...

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10Thank TexasFight2006
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

Dear Texas, thank you for your comments. We are sorry that our service and facilities wasn´t what you expected for your trip. We know that Eastern Island is an unique destiny. We would like to speak to you so you can give us your feedback about your stay to improve our services and experience for our guests. Personally I’ll gladly...

Reviewed 18 February 2016 via mobile

This resort is very expensive $700 plus a night .. The Air Conditioning system was not working on my arrival and had been broken for some time.. They need to notify guest as the island is very hot and humid and offer the option to rebook .. They just spring it on you when you check into your room and...

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5Thank Judepalmbeach
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

Dear Jude, thank you for your comments. We are sorry that our service and facilities wasn´t what you expected for your trip. We know that Eastern Island is an unique destiny. We would like to speak to you so you can give us your feedback about your stay to improve our services and experience for our guests. Personally I’ll gladly...

Barcelona, Spain
Reviewed 8 February 2016 via mobile

Total lack of interest. Apathetic staff who would all rather be having private chats & flirting with each other rather than doing their jobs. Located on one of the planets most curious Destinations one might think that the staff would be informative and maybe proud of their heritage. We were taken aback by the lack of care & pride. Maybe...

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8Thank FussyBrit
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

Dear Fussy Brit Thanks for sharing with us your comments. Regarding your stay; first and foremost we want to sincerely apologize for this. We always strive to provide the best service to our guests and on this occasion, we did not exceed your expectation. We really appreciate the observations, since this help us to do our best and improve our...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Hangaroa Eco Village & Spa, the newest hotel property on Easter Island located just a 5-minute walk from the island's only town, Hanga Roa. It features 75 elegant and smartly decorated rooms, the Poerava and Kaloa restaurants, the deluxe Manavai Spa, an outdoor swimming pool and its Vaikoa bar, a reading room and excursion center, a 60-person auditorium, and a 300-person conference space for cultural seminars, dance and music presentations or corporate meetings. The Hangaroa sits high on a dramatic, steep-sloped cliff facing the Pacific Ocean, and all guestrooms boast panoramic windows and terraces with sea views. The Hangaroa Eco Village & Spa offers "B&B" rates for lodging and breakfast only, and "Premium" packages that include lodging, excursions and all meals and beverages. Each detail of the hotel's architectural design and functionality is cutting edge. Inspired by the Orongo ceremonial village and site of the island's Bird Man ritual, all of the walls are curved and topped with grass roofs. Theyfavor natural light and landscaping of local flora and fauna that allow the hotel to artfully blend into its natural environment. ... more   less 

Additional Information about Hotel Hangaroa Eco Village & Spa

Address: Av. Pont, Hanga Roa, Easter Island, Chile
Region: Chile > Easter Island > Hanga Roa
Price Range: €333 - €758 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Hangaroa Eco Village & Spa 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Hangaroa Hotel Hanga Roa
Hotel Hangaroa Eco Village & Spa Easter Island/Hanga Roa
Hotel Style:
#1 Romantic Hotel in Hanga Roa
#2 Family Hotel in Hanga Roa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hangaroa Eco Village & Spa staff and other travellers.
11 questions
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Cary, North Carolina
2 months ago
Las Vegas, Nevada
1 month ago
Seattle, Washington
Ormond Beach, Florida
7 months ago

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Questions? Get answers from Hotel Hangaroa Eco Village & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean view room.”
308marcias, 12 Apr 2017 | Read review
“Try any of the Suites with full ocean view - we had Suite #1.”
AncientHistryTravler, 25 Mar 2017 | Read review
“All of the rooms are great. We saw the top notch room (the big one that the high rollers get) and that.looked.incredible!!”
schwartzydotcom, 4 Feb 2017 | Read review
“Ask for water view”
carlospT3919OD, 14 Jul 2016 | Read review
“All rooms face the water, the suites are awesome!”
Like2cruz, 7 Jul 2016 | Read review
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Prices are for 1 room, 2 adults
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