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Hotel Hangaroa Eco Village & Spa

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Hotel Hangaroa Eco Village & Spa
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344 Reviews from our TripAdvisor Community

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Showing 140: English reviews
New York City, New York
Reviewed 3 weeks ago

I'll be honest I didn't know quite what to expect when we arrived at the hotel. Our previous few days in a massively overpriced and underwhelming hotel in Bora Bora had left me a bit jaded. The Hangaroa completely changed that. The rooms were comfortable and quirky - a nice big bed and a tub that looked like it was...

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Thank Moosekavitch
Miami, Florida
Reviewed 1 November 2016

As a whole, this is a 5-star resort. Service is terrific, rooms are comfortable, breakfast, lunch, and dinner are all terrific. Sunset drink on the terrace, with a view to remember. We had an all inclusive package. Airport pickup was there as scheduled. Our rooms were ready upon arrival (even though they tell you check-in is later than when we...

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1Thank stoneiam
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana StoneIm! Thank you so much for your comment. It is very nice for us to read your message and know about the great experience you had in our hotel. About the problem you had with the tours we will talk with the person in charge, and make sure it doesn't happen again. We hope to see you again, and...

Sydney
Reviewed 26 October 2016

Stayed 3 nights in a double twin room THE GOOD: Relaxed, peaceful complex. Friendly staff (organised free airport transfers) and tour desk helpful (organised car hire). The room combines lounge, bedroom and bathroom in one - ideal for couples. Free wifi available throughout complex. Great buffet breakfast (omelettes cooked to your liking). THE BAD: No room service but the restaurant...

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Helpful?
Thank Princess_Kitana
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Princess Kitana! Thank you so much for your comment. It is very nice for us to read your message and know about the great experience you had in our hotel. We hope to see you again, and wish you an excellent journey back home. Best regads.

Minneapolis
Reviewed 15 October 2016 via mobile

Visited Easter island w my daughter and we both thoroughly enjoyed our time at the hotel. We booked a full day hike, rented bikes two days and hired a guide to hike the north coast of the island. Fantastic guides for both tours. Hotel rooms were great and staff at front desk were very accommodating, given any request. Restaurant for...

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Thank kcmpls
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Kcmpls! Thank you so much for your comment. It is very nice for us to read your message and know about the great experience you had in our hotel. We hope to see you again, and wish you an excellent journey back home. Best regads.

Virginia
Reviewed 13 October 2016

The hotel is located close to the airport, town, and coast … it is an island with the most of the population in this area. Your lodging rate includes a shuttle transport to/from the airport. Natalie at the front desk greeted me and was very helpful and friendly; she checked me in, walked me to my room, and offered to...

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1Thank ready2travel06
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Ready2Travel! Thank you so much for your comment. It is very nice for us to read your message and know about the great experience you had in our hotel. We hope to see you again, and wish you an excellent journey back home. Best regads.

Reviewed 28 September 2016 via mobile

Just checked out. All about this hotel is in on word- unprofessional and super chaotic. From restaurant with awful food, incompetent staff at the reception, fail on every small action - massage booking, airport transfer, tour booking. Just rooms I thing is probably one of the best in the Island. Checked out but still waiting for 1/2 h for airport...

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1Thank Alvydasz
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Alvydasz! Thank you so much for your comment. We really appreciate your comments, since this help us to do our best and improve our service. Have a nice day.

Reviewed 17 September 2016 via mobile

Hotel maravilloso, locación perfecta, habitaciones impecables, espaciosas. Restaurant delicioso, siempre bien atendido. Staff always happy to help, smiling all the time. Reception staff always willing to help, special thanks to Enrique Seguel and Bernardita Calvert, solved all our doubts!! And had always the best advice on what to do and where to go! It is worth a visit!

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1Thank Karin L
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Karin! Thank you so much for your comment. It is very nice for us to read your message and know about the great experience you had in our hotel. We hope to see you again, and wish you an excellent journey back home. Best regads.

Bexhill-on-Sea, United Kingdom
Reviewed 9 September 2016

Very large rooms beautifully furnished and decorated and the most comfortable bed I have slept on for ages! Original bathroom too! The rooms have sea views. Word of warning - some of the rooms are a long way from the reception area and the lighting is at best very faint and at times non-existent so a torch is essential. We...

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Thank Patricia H
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

Iorana Patricia Thank you so much for your comment. It is very nice for us to read your message and know about the great experience you had in our hotel. About the lights, we try to generate almost no impact in the environment and that is why we use a small amount of illumination so that we don’t interfere with...

Santiago, Chile
Reviewed 22 August 2016

We organised a scientific conference at Hotel Hanga Roa in August 2016. The conference was attended by ~140 participants, and we received excellent comments from those participants. Easter Island is obviously a wonderful location, and the site of the Hanga Roa hotel is nicely located on the coast, and in walking distance from restaurants and other hotels within Hanga Roa....

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Thank Joseph A
Gerencia_Hoteles, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana Joseph! Thank you so much for your great review. We are glad to know about the great experience you had at the scientific conference in our hotel. We are very proud to have received you and the other 140 participants. We always work to improve our services for our guests and we are happy to know that we are...

Raleigh, NC USA
Reviewed 10 August 2016 via mobile

Stayed with my wife and two daughters, ages 12 and 14, for four nights in early August. We were met at the airport by Natalia and Juan - both very nice - with beautiful flower leis (There is a courtesy shuttle back to the airport as well). The hotel is wonderful... with interesting architecture. Guests have the feeling of being...

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1Thank f0urf0rfun
HangaroaMgmnt, Gerente at Hotel Hangaroa Eco Village & Spa, responded to this review

¡Iorana ForFun! Thank you so much for your great comment. We are glad to read this and know about the great experience you and your family had in our hotel. It is very important for us that our guests have an outstanding experience, in this unique part of the world. We hope to see you again in Hangaroa. Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hangaroa Eco Village & Spa, the newest hotel property on Easter Island located just a 5-minute walk from the island's only town, Hanga Roa. It features 75 elegant and smartly decorated rooms, the Poerava and Kaloa restaurants, the deluxe Manavai Spa, an outdoor swimming pool and its Vaikoa bar, a reading room and excursion center, a 60-person auditorium, and a 300-person conference space for cultural seminars, dance and music presentations or corporate meetings. The Hangaroa sits high on a dramatic, steep-sloped cliff facing the Pacific Ocean, and all guestrooms boast panoramic windows and terraces with sea views. The Hangaroa Eco Village & Spa offers "B&B" rates for lodging and breakfast only, and "Premium" packages that include lodging, excursions and all meals and beverages. Each detail of the hotel's architectural design and functionality is cutting edge. Inspired by the Orongo ceremonial village and site of the island's Bird Man ritual, all of the walls are curved and topped with grass roofs. Theyfavor natural light and landscaping of local flora and fauna that allow the hotel to artfully blend into its natural environment. ... more   less 

Additional Information about Hotel Hangaroa Eco Village & Spa

Address: Av. Pont, Hanga Roa, Easter Island, Chile
Region: Chile > Easter Island > Hanga Roa
Price Range: €396 - €1,077 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Hangaroa Eco Village & Spa 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Hangaroa Hotel Hanga Roa
Hotel Hangaroa Eco Village & Spa Easter Island/Hanga Roa
Hotel Style:
#1 Romantic Hotel in Hanga Roa
#2 Family Hotel in Hanga Roa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hangaroa Eco Village & Spa staff and other travellers.
5 questions
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Seattle, Washington
Ormond Beach, Florida
2 months ago

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Questions? Get answers from Hotel Hangaroa Eco Village & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for water view”
 of 5 bubbles carlospT3919OD, 14 Jul 2016 | Read review
“All rooms face the water, the suites are awesome!”
 of 5 bubbles Like2cruz, 7 Jul 2016 | Read review
“The rooms and suites closest to the main building were the best location and view.”
 of 5 bubbles wjcNewJersey, 12 May 2016 | Read review
“1-8 are the best rooms”
 of 5 bubbles MalcolmS400, 20 Apr 2016 | Read review
“Rooms 1 to 8 have uninterrupted views to the west across the pacific.”
 of 5 bubbles neilj307, 20 Mar 2016 | Read review
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