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Hotel Puku Vai

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226 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Albany, New York
Reviewed 2 days ago NEWvia mobile

This family operated hotel is a wonderful place for rest & relaxation between tours of Easter Island. The breakfasts are sumptuous and customized. The manager was full of helpful suggestions for things to do and provided cost effective alternatives. The staff were all friendly and helpful. The lighting in the rooms is weak and the wifi is sluggish but I...

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Helpful?
Thank KrashNut
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for staying in Hotel PUKU VAI, Easter Island! We're happy you found our advises useful and practical. We encourage you to use our expertise on-site to get the most out of your stay. Energy saving is one of the environmental challenges Easter Island is facing. We're struggling to find a balance between sustainability and comfort. Currently, we're using...

Harrogate, United Kingdom
Reviewed 4 weeks ago via mobile

The hotel is a 30 min walk from Hanga Roa but we used taxis to save time. They are quick and efficient at200 clp per trip. Hotel is described as simple but is very good at what it does. Spacious room very clean, towels and sheets changed daily. Pool is not heated but we did use both days - lovely...

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Helpful?
Thank holharry
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for staying with Hotel PUKU VAI, Easter Island! The Architecture of Hotel PUKU VAI is Scandinavian design meaning simplicity and functionality are it's main principles, just like you noted. Due to the modularity, Hotel PUKU VAI includes details not many hotels in Easter Island is able to provide. The most important is that each room has an individual...

Ottawa, Canada
Reviewed 26 October 2016

Sometimes I read hotel reviews where the reviewer states that they were made to feel like family and I think, ‘yeah, okay.’ Hotel Puku Vai really does give that warm and welcoming feeling, though. We booked the Complete Program with Guided Tours (5 days/4 nights). This was the perfect amount of time on the island, although one extra day would...

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Helpful?
1Thank matcha2012
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for choosing Hotel PUKU VAI and KIA KOE Tour! We appreciate your review including several details underlining how special we are. When you choose Hotel PUKU VAI, you'll have an authentic Easter Island experience. Hotel PUKU VAI is a privately-owned, family-run hotel and you have a chance to chat with the owners. However, we run everything professionally and...

Reviewed 15 October 2016 via mobile

We stayed at Hotel Puku Vai for 3 nights: - Location: it's around 25 min walk to the main streets. After walking for the first time, we resorted to taking taxi (CLP2,000 fixed fee per ride) as it's ultimately much easier. It's very close to the airport though (5 min walk, and literally 1-2 min by car), and the surroundings...

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Helpful?
Thank BKoo
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for your review! Hotel PUKU VAI is very conveniently located hotel in Easter Island. We're not far from the main attractions of Hanga Roa but far enough from the noisy downtown. Our location is even better when you'll head out for touring or biking – you're out exploring Easter Island the moment from the very moment you'll open...

Toronto, Canada
Reviewed 4 October 2016

Another great choice, thanks to TripAdvisor! Right from the time when I booked this hotel online, the Manager, Mr Jarkko Sikiö, was very cooperative in providing all the information I needed for the trip to Easter Island. The personal meeting with him after we reached the hotel was equally good. His lady assistant and kitchen staff were very friendly and...

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Helpful?
Thank AVIDTRAVELLER53
Jarkko S, Manager at Hotel Puku Vai, responded to this review

We at Hotel PUKU VAI are honored to be considered as your trusted Easter Island travel specialist and we appreciate your kind words! Hotel PUKU VAI has also a restaurant serving lunch and dinner (based on reservations) and, naturally, local fish is our specialty. All the best!

Toronto, Ontario
Reviewed 4 October 2016

We were very pleased with our stay at Puku Vai. The hotel is located very close to the airport, and about a 15 minute walk from the city center. The owner, Jarkko, is extremely friendly and welcoming. We arranged a tour through the hotel, which included airport transfers. Upon our arrival, we were greeted with leis. The room was simple...

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Thank andrewjsl
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for trusting Hotel PUKU VAI and KIA KOE Tour as your Easter Island travel specialists! When you book your stay directly with Hotel PUKU VAI, you might choose one of the tour upgrades and, then, you will be received at the airport with a Collar of Flowers. Hotel PUKU VAI includes several important details such as individual A/C...

San Francisco, California
Reviewed 26 September 2016 via mobile

If you are looking for something similar to the four seasons, with room service, high speed wifi and multiple TV channels, then you aren't going to find that here, or anywhere on the Island. What you will find is a small family owned and run hotel with an owner (jarkko) who will go out of his way to help you...

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Thank Travellover6128
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for your stay with Hotel PUKU VAI, Easter Island! Easter Island is – due to its extreme location – a very different travel destination. Thus, you will not get a cable TV, malls etc. while visiting the island. However, you'll get an island full of achievements of human history and natural wonders – and this is where Hotel...

White Plains, New York
Reviewed 16 September 2016

Very disappointed with this hotel. Welcome was just okay...not very hospitable. Hotel looks good in online photo and also photo shared by our travel company but it does not measure up to the (4-stars) reviews indicated--more like a 2-1/2 stars although hotel rooms and limited amenities are pricey. Our room in the back of hotel appeared to be hastily put...

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Thank _crbellamy
Jarkko S, Manager at Hotel Puku Vai, responded to this review

We're sorry to hear you experience did not meet your expectations. We recommend you to check our website for photos so that you'll get the right look and feel of Hotel PUKU VAI, Easter Island. Hotel PUKU VAI best suits for guests looking for the best quality – outdoors pool, A/C, Free Wi-Fi and tours – for a reasonable price....

Calgary, Canada
Reviewed 15 August 2016

This is a hard review for me to write. I usually only ever stay at a chain hotel. So when I was looking for hotels to stay on Easter Island I found out that there were no chain hotels. So I used Trip Advisor and found Hotel Puku Vai. It was highly recommended. I booked there with the tour package....

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Thank griffinpaul
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for your nice review of Hotel PUKU VAI and KIA KOE Tour! Hotel PUKU VAI, Easter Island is a charming, locally owned, family-run boutique style hotel with attitude. When you choose to stay with Hotel PUKU VAI, you'll get 100% authentic Easter Island experience. We make sure your stay is as far from any regular chain experience as...

Buenos Aires, Argentina
Reviewed 5 August 2016

Staying at Puku Vai has been a wonderful experience. Jarkko, Mercedes, Celso the cook, Melissa the desk and even Carmen are always available with a smile. Thank you so much! It's always a challenge to travel in 5 with 3 young kids but the staff was always available and helpful. Rooms are spacious and clean. Breakfast including freshly made eggs...

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Helpful?
Thank LMateus
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for choosing Hotel PUKU VAI and KIA KOE Tour – your Easter Island specialists! True, it's challenging to travel with small children. However, you had many things right from the start. I'd like to share some details of your stay with our future guests to assist them planning their Easter Island vacation. First of all, contact and book...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hotel Puku Vai invites you to explore the mysteries of Easter Island and enjoy the harmony of nature. Our services include Accommodation, Airport Transfer, Tours and Complete Programs. We offer Superior level rooms with all the modern comforts - including Air Conditioning and Free Wi-Fi Internet - a peaceful location close to the main attractions of Hanga Roa, and a pool surrounded by a garden full of tropical flowers and plants. Our Service Provider is Kia Koe Tour, the first and leading Tour Operator on Easter Island, founded 1984. ... more   less 

Additional Information about Hotel Puku Vai

Address: Hotu Matua s/n, Hanga Roa, Easter Island 2770000, Chile
Region: Chile > Easter Island > Hanga Roa
Price Range: €187 - €263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Puku Vai 3*
Number of rooms: 13
Reservation Options:
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Also Known As:
Hotel Puku Vai Easter Island/Hanga Roa
Hotel Style:
#2 Romantic Hotel in Hanga Roa
#4 Family Hotel in Hanga Roa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Puku Vai staff and other travellers.
1 question
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Questions? Get answers from Hotel Puku Vai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a small supermarket near the airport (about a 10 minute walk), which sells bottled water and other essentials.”
 of 5 bubbles andrewjsl, 3 Oct 2016 | Read review
“All rooms have access and views to the pool”
 of 5 bubbles LMateus, 5 Aug 2016 | Read review
“All of the rooms have pool access and are far enough from the road to not be a problem.”
 of 5 bubbles marvelatitall2, 10 Jul 2016 | Read review
“Room 1-7 are closer to the access road for cars; Room 7-8 are closer to the neighbor dogs behind the fence, Room 8+ is at the back”
  • Room> 7
 of 5 bubbles VT94588, 20 May 2016 | Read review
“Nice alternative to the tourist scene”
 of 5 bubbles J7419QKtomh, 2 Apr 2016 | Read review
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