Can’t fault the accommodations at the residences the apartments are well looked after and all you need for a relaxing day after a round of golf with the luxury of a pool just outside your door and bars and restaurants only a short walk away
14 of us stayed here for 3 nights on a golf trip. Disappointed that the course onsite is shut and unlikely to reopen for at least 6 months all over a £40k bill when the site has been sold for £200m+ plus but the other courses we got were good enough. The rooms we had were quite a good size but did need a little tlc but for us we didn't have a problem. Breakfast was average but filled a hole. It's a large site so plenty of walking involved. Just off site is a few more bars and restaurants that are better than the onsite options. Will probably return when the course reopens and is settled as it's a very good price for what you get.
Currently at the apartments, 2 x 1 bedroom apartments with my family I have a villa on the resort for over 10 years so pretty familiar with it! Check in at the hotel was fine, no issues The apartments themselves are grubby, basic, and in need of complete overhaul There is no cleaning service and each guest gets 1 bath and hand towel and you are expected to wash them and dry them All furniture basic, outside furniture dated and poor We had no main mirror in the bedroom and enquired at the hotel for one but that was a waste of time The hotel is no longer an Intercontinental it’s a Senator, and the duo in service and standards is evident Golf course is closed, and it’s burning to a crisp with no water or maintenance so overall the resort has certainly depreciated in standards in last couple of years Sadly we will not be back to stay here in less there is a change in ownership and major investing the apartments and hotel because at £900 a week for a 1 bed apartment your hard earned money is best spent else where PS. Broken sun beds and no umbrellas is the norm at the shared pool Sad and very poor…
Fabulous spot to relax. Great staff. Nothing to complain about! Best you have a car to explore other beach resorts like Mar de Kristal, Los Nietos, Los Alcazares. Best think about this place is the sound of water & the Twitter of sparrows. I could like here perminantly!
I post this complaint here because can't found a mailbox for reclamation. we were welcomed by a very professional employee who gave us the keys to the flat and explained our stay, When we received the accommodation we found that the wifi was not working and that the air conditioning was not working properly, i reported the wifi problem to the reception. As we had planned an activity in the afternoon we were away until late in the evening when we returned the wifi problem was still there and the air conditioning was not working as it only expelled not cool air. As it was late and the children were tired we decided to call the reception the next morning, as the room phone was not working either. The next day I went to the reception where I had an exchange with a male employee who didn't understand why the wifi problem had not been solved the day before, I explained to him that the most important thing was the air conditioning, he did what was necessary to send a technician quickly, finding several defects in the room, including the air conditioning, the wifi, and a deafening noise from the fridge, The technician suggest to change room, which the reception granted us, this whole procedure took at least the whole morning, when I went to the reception to ask for a compensation for the inconvenience suffered, the employee on a rather annoying and not very commercial tone told us that he had already made a gesture by proposing another flat to us and which according to his words was bigger than the one we had paid for. to our great surprise when we took possession of the new flat we realized that it was exactly the same as the one we had the day before! ( (old room 11013 new one 19021) having no desire to waste any more time and above all to have a confrontation with your employee at the reception desk we were happy to settle down to finish our stay and leave not without a certain bitterness and a taste of a wasted stay. This letter of dissatisfaction does not reflect all your employees but only the person with whom we had the confrontation, it does not reflect at all the excellence and professionalism that we expect to have in this kind of prestigious establishment that is yours.…
We hired one of the residences on Mar Manor golf resort. The flat was clean & spacious with a very generously sized balcony over looking pool 13. Perhaps getting close to needing an internal paint touch up. One small issue with a leaking aircon system was dealt with very promptly. The accommodation lacked a few essentials such as a cork screw ..... maybe that’s just an essential for me? The complex is landscaped well and is clearly well maintained, there is one mini market on site. All pools are lifeguard manned. Situated a short drive from the bars and restaurant and many supermarkets of Los Alcazares it is also very well situated for visiting either ends of the Mar Manor and popping to Cartegena (you can take a train one stop if you don’t fancy city driving). We would stay here again. Make sure to try the mud baths at Lo Pagan if you do stay in this area..... super experience (and free).…
The apartment was very nice and very spacious. The beds or towels were not changed but I did not expect that. The staff were polite and helpful. The golf course was the major let down and the bunkers had no sand so very difficult to play out off. One hole also advised you were unable to hit driver or 3 wood due to surroundings.
Stayed in the Residence rather than the hotel as it gives you more option it had a shared pool that was quite while we were there i would definitely go again. You can have breakfast in the golf bar and in the evening we tended to go to the shamrock on the boulevard.
First for the good bits. General area is nice, its a purpose built village with various types of accommodation from privately owned villas to hotels to apartments. The golf is good and there are other good courses in the area to choose from. After this it goes down hill. The residences is up there with the worst accommodation I’ve ever stayed in. Everything seemed dated and falling apart, think old hostel and you’ll be in the right region. Complaints about the problems with the accommodation were ignored. As for the facilities Im not sure the staff are really interested in good service. I have to be fair and say not all, but most dont seem to want you to be there, it was a horrible atmosphere in the restaurant/bar area in the centre. Another thing to mention, they seem to run out of buggies very quickly so if its hot get in there quickly. Or even better book somewhere else. Not a single member of our group would return here. Dont say you weren’t warned! …
Apt had everything we needed, clean, convenient for golf courses, lots of bars and restaurants just outside complex. Use of pool, breakfast good. Would recommend as a golfing base, lots of golf courses within 1 hour.
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