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Hotel El Doncel

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14 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Dublin, Ireland
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 September 2016

Many rooms face the outside courtyard bar with music and loud customers making many rooms very noisy. When there is a party, such as the night we stayed, there was loud music until 3 in the morning and loud/drunk customers until 4:15 in the outdoor courtyard. Our room was above the large indoor party room and the staff was banging tables and chairs against each other and the walls until 5 in the morning. We had early reservations at the Alhambra the next morning, so NO SLEEP. TERRIBLE EXPERIENCE. STAY AWAY. Management should not rent out rooms above the party room during party nights. But the other rooms that face the courtyard would still get A LOT OF NOISE. ==========Another issue: When we checked in, the thermostat for the air conditioner worked. After returning from dinner, it did not. It was cool outside, but the room was hot. We wanted to open the window, but that would bring in MORE NOISE. So we kept the window closed and suffered more. After reading another review... More 

Helpful?
Thank Harold J
Las Palmas de Gran Canaria, Spain
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 December 2014

We booked this hotel because it had good reviews on booking.com. Total disappointment. We arrived at 13:30 and they hadn't started to clean the room. I work in a reception so I know how it is sometimes but the hotel wasn't full so why not give us another room which is free and clean already? So we made the check in and continued our day outside. Came back to the hotel at 18:30 and were freezing because in December the area is cold because of the Sierra Nevada mountains. We tried to turn on the heater in the room but it woudn't work, so I went to the reception.to ask how it works, only to hear from the waiter that the heat goes on at 20:00 in the evenings and goes of at 8:30 in the morning!!! Couldn't believe it. He offered us a small heater for the moment until the heat would go on automatically. We were so cold and since the material they use is mostly rock, it felt even colder. I told the waiter to give our money refunded since there was no way we were going to stay in a hotel which... More 

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Thank Emmita14

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just off the A-92 Motorway, El Doncel is in Atarfe, 15 minutes' drive from central Granada. It offers a 24-hour reception, a gym, free parking and rooms with a private balcony and free Wi-Fi. The air-conditioned rooms at Hotel El Doncel feature tiled floors and many have bright colours. Each one has satellite TV and a private bathroom. The hotel's restaurant offers traditional Andalusian food, including a varied buffet breakfast. There is also a cafe with a terrace. The Doncel is just 10 minutes' drive from Federico Garcia Lorca Airport. Atarfe Train Station is a 10-minute walk away. ... more   less 

Additional Information about Hotel El Doncel

Address: Avenida 85 Circunvalacion, 18230 Atarfe, Spain
Region: Spain > Andalucia > Province of Granada > Atarfe
Price Range: €42 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel El Doncel 2*
Number of rooms: 29
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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