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24/12/2017 25/12/2017
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    Residence Inn Richmond Northwest/Short Pump

    3940 Westerre Pkwy, Henrico, VA 23233-1303
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    24/12/2017 25/12/2017
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    US$135
    US$121
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    Traveller (32)
    Room & Suite (22)
    Pool & Beach (2)
    Overview
    • Excellent47%
    • Very good29%
    • Average16%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “full kitchen” (14 reviews)
    “front desk” (32 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (210)
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    1 - 5 of 209 reviews

    Reviewed 5 days ago

    Poor Service. Before booking confirmed the shuttle service to my office will be available. Once the stay started they told they cannot provide shuttle. The only reason I booked the hotel because they agreed to provide the shuttle. Now I need to spend money for...More

    Thank Tony T
    Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded 3 days ago

    Good Afternoon, Thank you so much for taking the time to give us feedback on your stay with us. I apologize for the miscommunication from our property. I completely understand the frustration behind arriving at our property to learn the shuttle wasn't available like you...More

    Reviewed 1 week ago

    WORST Residence Inn I've stayed in and one of the worst overall hotel experiences I've had. My family and I drove through Wednesday night in order for us to enjoy Thanksgiving with my relatives on Thursday. Due to our Thursday 4am ETA to the Richmond...More

    Thank Michael C
    Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded 1 week ago

    Thank you for taking the time to give us this vital feedback in regards to your recent stay at the Residence Inn Richmond Northwest/Short Pump. As we pride ourselves on delivering a memorable (and clean) hotel experience during your travels, we have most definitely fallen...More

    Reviewed 2 weeks ago

    I recently traveled to this hotel for a family gathering at Thanksgiving. This location was conveniently located a short drive from our relatives and the University where we also visited. The staff were friendly during check in and check out. The room was clean, comfortable...More

    Thank globalguy2016
    Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded 1 week ago

    Thank you so much for your review! We are so glad to hear you enjoyed your stay with us, especially over the holidays. Thank you for your kind feedback on the cleanliness of our rooms and friendliness of our staff, I will most definitely be...More

    Reviewed 3 weeks ago

    ..... but it felt like home. The staff were very friendly and helpful for all the little things. You could tell that everyone enjoyed what they were doing, not just going thru the motions. i will definitely return.More

    Thank grover1587
    Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded 3 weeks ago

    Thank you so much for your feedback. We are so happy to hear you enjoyed your stay with us. We truly do enjoy what we do here at the Residence Inn NW and are glad to hear it shows through to our guests. We look...More

    Reviewed 4 weeks ago

    My Family & I have stayed at the Residence Inn twice. Check in was easy and staff are pleasant & courteous. Both times, we stayed in a room with 2 bedrooms, 2 baths, spacious and clean, with an adequately stocked kitchen. A decent little breakfast...More

    Thank jennaMassachusetts
    Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded 4 weeks ago

    Thank you so much for your review! We are glad to hear you enjoyed our two bedroom suite as it truly is spacious with room for a whole family. Thank you for your kind feedback on the cleanliness of our rooms and friendliness of our...More

    Similar Hotel Deals
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$116 - US$190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Hotels.com, Priceline, Booking.com, Hotwire, TripOnline SA and Cancelon so you can book your Residence Inn Richmond Northwest/Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Henrico
    • Also Known As
    • Residence Inn Richmond Northwest Hotel Richmond ,
    • Richmond Residence Inn
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    Traveller (32)
    Room & Suite (22)
    Pool & Beach (2)
    Dining (1)
    Hotel & Grounds (31)
    Bathroom (3)
    Business Centre & Event Rooms (2)
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    Questions & Answers
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    Room Tips
    "rooms at the ends of the hall are quiet and away from the elevator"
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    "ask for the top floor, away from the elevator"
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    "Ground floor rooms are nice if you have a lot of stuff."
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    "don't stay here."
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