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Cheltenham Regency Hotel

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Cheltenham Regency Hotel
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449 Reviews from our TripAdvisor Community

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Showing 446: English reviews
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Warrington, United Kingdom
Reviewed 4 days ago NEW

In all essentials this hotel offers very good value: we stayed in a superior double room, which was very spacious; the bed was extremely comfortable; and whilst the bathroom itself was comparatively on the small side, the shower was excellent. The breakfast was, as has been mentioned before, of an excellent quality - there was a wide selection of cereals,...

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Helpful?
1Thank Laura D
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your review. I am delighted you enjoyed your stay with us - especially the comfortable bed and excellent breakfast - the two most important components of any hotel! I will pass on your kind words to the staff. I look forward to welcoming you back to the hotel again very soon.

Newcastle upon Tyne, United Kingdom
Reviewed 5 days ago NEW

We stayed during the Cheltenham Racing Festival when room prices are generally three times their norm and we knew there would be no getting away from this (we paid £350 per room per night!). Supply and demand is a reality not an economic theory, sadly. So I will ignore the price comparative for the purposes of my comments, suffice to...

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Helpful?
Thank Vinay B
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your review. I am delighted that you enjoyed your stay with us and would stay again. We have already resolved the issue we had in one section of the hotel resulting in a lack of hot water for a short period of time so my apologies for any inconvenience caused. I am surprised you found the menu limited...

Reviewed 1 week ago

Good rooms, good evening meal in restaurant and what a breakfast - did not eat again until the evening two days running. There for a function on the Saturday night but travelled up to stay Friday and Saturday nights

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Helpful?
Thank Mike S
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. I am delighted that you enjoyed your stay with us and indulged in our full breakfast - the necessary treat when you are away from home! I look forward to welcoming you back to the hotel again soon.

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

A disappointing place. Although the reception was friendly, the whole place was pretty soul-less. The room was comfortable and quiet, though finding litter on the floor (from the previous occupant) was a little disconcerting. I had hoped to dine there, but the menu was uninviting, and as far as I could see, few, if any, folk dined there... and a...

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Helpful?
Thank mrandmrs111
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your review. I will be dealing with your feedback with regards to litter on the floor as this is certainly not acceptable and not our usual standard. I am surprised that you thought our menu uninviting. We have tried to offer something for everybody on our standard menu, have introduced a new tapas menu with 15 new dishes...

Reviewed 2 weeks ago via mobile

we stayed here for 2 nights last week and could not fault the hotel staff were great food was great breakfast was excellent and evening meals were good and really clean and tidy everywhere and rooms were large and well equipped

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Helpful?
Thank caroline m
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. I am delighted that you enjoyed your stay with us on your Cotswold Visit. I will pass on your kind words to the staff and am so pleased you enjoyed our food both at breakfast and in the evening. I look forward to welcoming you back to the hotel on your next visit as there...

Worcester, England, United Kingdom
Reviewed 2 weeks ago via mobile

Always perfect for a quick getaway. Conveniently located near to the M5. Easy to find and only a short drive or taxi into the centre of cheltenham. Clean rooms, friendly staff and a big breakfast. Will be back again soon.

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Helpful?
Thank JcBed
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. I am delighted you enjoyed your stay with us again. I look forward to welcoming you back to the hotel very soon.

Manchester, United Kingdom
Reviewed 3 weeks ago

As I very frequent business traveller it's very important for me to feel relaxed, this hotel has the best staff I've encountered, really friendly but also very professional. The rooms are clean, well presented and have very comfy beds, getting a good night's sleep is the most important thing overall! The menu is not extensive but there is enough choice...

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Helpful?
Thank Anita G
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. It is always a pleasure to see the same customers regularly - and some customers make our job so much easier so for that I would like to thank you! I will pass on your kind words to all the staff and look forward to welcoming you back to the hotel very soon.

Worcester, United Kingdom
Reviewed 4 weeks ago

Absoloutley fabulous, the beds were comfy and he showers were nice and powerful. The rooms were very warm along with the rest of the hotel. Breakfast was delicious, i can't fault anything, I will definitely be going back!

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Helpful?
Thank Yassyxo
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. I am delighted that you enjoyed your stay with us. I look forward to welcoming you back to the hotel very soon.

Manchester, United Kingdom
Reviewed 14 February 2017

I booked this hotel due to location of the business I was dealing with. From the moment I stepped in the doors to leaving it was a very a very pleasant stay. All staff were very attentive, helpful and professional. The room was very spacious with everything you need. The restaurant offered a Tapas menu which was absolutely superb, with...

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Helpful?
Thank 504garrys
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. I am delighted that you enjoyed your stay with us. We have only just started offering a tapas menu as something different to our full menu so I am absolutely delighted that you enjoyed this and thank-you for your feedback! I look forward to welcoming you back to the hotel again very soon.

Reviewed 13 February 2017 via mobile

Stayed here Saturday night room was lovely & clean bed comfortable breakfast to die for something for everyone .The breakfast staff were lovely an polite although when i complemented the chef on the breakfast he grunted an walked of. Sarah on reception was also very helpful with taxi whilst trying to sort the Narcotics issue out which turned out to...

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Helpful?
Thank Chocguzel
DorianCharlton, General Manager at Cheltenham Regency Hotel, responded to this review

Thank-you for your fabulous review. I am delighted you enjoyed your stay with us. My apologies if the breakfast chef appeared rude - his cooking skills are certainly better than his English (he is foreign!) and is quite shy anyway! I am sorry if there was any issue with other guests, although slightly out of our control, is not something...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Cheltenham Regency Hotel is conveniently located only a few miles from the centre of Regency Cheltenham, yet only minutes from the motorway network. The hotel offers 47 newly refurbished en-suite bedrooms including suites, hotel bar and restaurant offering a selection of superb food from our menu. We also have a large function room, ideal for weddings, events and business conferences which holds up to 180 people for any occasion. ... more   less 

Additional Information about Cheltenham Regency Hotel

Address: Gloucester Road, Staverton, Cheltenham GL51 0ST, England (Formerly BEST WESTERN Cheltenham Regency Hotel)
Region: United Kingdom > England > Cotswolds > Cheltenham > Staverton
Price Range: €76 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cheltenham Regency Hotel 3*
Number of rooms: 47
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Also Known As:
Regency Hotel Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from Cheltenham Regency Hotel staff and other travellers.
6 questions
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Worth, United Kingdom
11 months ago
West Midlands
over a year ago
9 months ago

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Questions? Get answers from Cheltenham Regency Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not the ground floor, very poor rooms with little view.”
 of 5 bubbles vinaybedi, 20 Mar 2017 | Read review
“rooms to the rear probably quietest (we have stayed there two years running and had rear ones each time) - road in front fairly busy”
 of 5 bubbles E214VEmikes, 14 Mar 2017 | Read review
“Rooms on first floor in my experience are larger than on ground floor, don't hesitate to contact hotel directly for best service.”
 of 5 bubbles anitag580, 2 Mar 2017 | Read review
“I was in room 104. It was very quiet and very comfortable”
 of 5 bubbles 504garrys, 13 Feb 2017 | Read review
“All rooms well appointed”
 of 5 bubbles chellab2017, 26 Jan 2017 | Read review
5 of 5