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Best Western Plus Cheltenham Regency

Traveller (48)
Room & Suite (192)
Dining (52)
Overview
Gloucester Road, Staverton, Cheltenham GL51 0SS England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
3 Star accommodation
Reviews (573)
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569 results
Traveller rating
242
202
88
20
17
Traveller type
Time of year
LanguageEnglish
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242
202
88
20
17
Show reviews that mention
All reviews dvd player buffet style mini fridge lovely hotel good size hotel restaurant hot water booked this hotel lovely room pleasant stay nice breakfast plenty of parking the air conditioning tea and coffee overnight stay both mornings reception area
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1 - 5 of 569 reviews
Reviewed 1 week ago via mobile

Got this on a last minute deal. A real find. Room fantastic and our meal in the restaurant lovely. Very close to Cheltenham and Gloucester. If travelling around the Cotswolds then thus hotel would be a great base from which to travel

1  Thank Getaway729026
Response from Tracie B, General Manager at Best Western Plus Cheltenham RegencyResponded 1 week ago

Many thanks for your Kind review of our hotel. We take pride in providing great customer service at all times and we look forward to your return if you pass this way again.

Reviewed 3 weeks ago

Stayed for one night on 30/10/18 , had an excellent rate for room only with breakfast optional extra charge . We had the Montpellier Junior Suite , a very well appointed large room with a sofa, table and chairs and small fridge . The bed...More

Thank sheila w
Response from GlobeTrotting825763, Owner at Best Western Plus Cheltenham RegencyResponded 2 weeks ago

Dear Sheila Thank you for your kind comments. We always try to exceed customer expectations whenever possible, and I am pleased that we have succeeded on this occasion. We look forward to welcoming you back on a future occasion.

Reviewed 4 weeks ago via mobile

Woke up to no hot water in the morning and only given one towel for 2 people. They Didn’t really seem to care and didn’t answer phone at reception . Room was nice but is annoying when you just want a hot shower when travelling.More

3  Thank Discover537929
Response from GlobeTrotting825763, Owner at Best Western Plus Cheltenham RegencyResponded 2 weeks ago

Dear Discover537929 I am sorry that, on this occasion, we were unable to satisfy your needs regarding the hot water. Unfortunately it was due to circumstances beyond our control as a result of a water pump breakdown. I hope you will return in the future...More

Reviewed 4 weeks ago

Two nights ago at this Best Western hotel we were offered a leek and potato soup which is normally an incredibly easy soup to cook as a tasty thick substantial dish,this was a watery thin disappointment; the kitchen had run out of the two other...More

Review collected in partnership with Best Western
2  Thank _jamesrjolley
Response from GlobeTrotting825763, Owner at Best Western Plus Cheltenham RegencyResponded 2 weeks ago

Dear James I am sorry that you feel let down by the lack of service in the restaurant. There is no excuse for lack of training leading to poor service. Please accept my apologies and my assurance that the issues that you highlighted will be...More

Reviewed 4 weeks ago

Enjoyed our stay , convenient position for Cheltenham and Gloucester. Good bus service outside hotel for both cities Would definitely use the hotel again especially with an offer.Service at mealtimes could be more attentive.Bed very comfortable

Review collected in partnership with Best Western
1  Thank jonkath
Response from GlobeTrotting825763, Owner at Best Western Plus Cheltenham RegencyResponded 2 weeks ago

Dear jonkath Thank you for taking the time to review the Cheltenham Regency. I am pleased that we came up to your expectations, and we look forward to welcoming you back in the near future.

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About
Description
The Best Western Plus Cheltenham Regency is conveniently located only a few miles from the centre of Regency Cheltenham, yet only minutes from the motorway network. The hotel offers 47 newly More refurbished en-suite bedrooms including suites, hotel bar and restaurant offering a selection of superb food from our menu. We also have a large function room, ideal for weddings, events and business conferences which holds up to 180 people for any occasion. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Restaurant
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
47
Price range
US$60 - US$150 (Based on Average Rates for a Standard Room)
Also Known As
Regency Hotel Cheltenham
Location
United Kingdom > England > Cotswolds > Cheltenham > Staverton
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
47
Price range
US$60 - US$150 (Based on Average Rates for a Standard Room)
Also Known As
Regency Hotel Cheltenham
Location
United Kingdom > England > Cotswolds > Cheltenham > Staverton
Photos
Traveller (48)
Room & Suite (192)
Dining (52)
Amenities (12)
Business Centre & Event Rooms (3)
Nearby
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Nearby RestaurantsSee all 2 nearby restaurants
BEST WESTERN Cheltenham Regency Hotel Restaurant
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.81 km away
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The Aviator
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Burford Room Restaurant
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Nearby AttractionsSee all nearby attractions
Jet Age Museum
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2.08 km away
Brennen & Brown
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The Bacon Theatre
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2.85 km away
World War I Museum
12 reviews
4.11 km away
Questions & Answers
Ask a question
susiecusie47
23 August 2018|
AnswerShow all 5 answers
Response from schemata22018 | Reviewed this property |
Sorry but no idea, however if you rang the hotel I am sure they will be happy to advise you.
0
Votes
John L
29 May 2017|
AnswerShow all 3 answers
Response from pat19682015 | Reviewed this property |
The rooms have air conditioning which is quite basic but we were there when it was hot and were okay and did use it.
1
Vote
John L
29 May 2017|
AnswerShow all 5 answers
Response from Elva B | Reviewed this property |
Yes, they do
0
Votes
Room Tips
"That one we got on a last minute deal was fab"
Mindy230
29 Sep 2018
Read review
"AVOID 'The Titanic Suites' - NOISY air duct rooms 202 & 203!"
CustomerServiceNinja
26 Aug 2018
Read review
"For accessibility room 101 is spacious and has a very low bath under the shower."
schemata22018
21 Aug 2018
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"Avoid rooms over the bar/dining room"
test400
7 Aug 2018
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