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Grand Bahia Principe La Romana

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Grand Bahia Principe La Romana
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4,030 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe La Romana
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Showing 2,280: English reviews
Wellandport, Canada
Reviewed 3 weeks ago

We booked a two week stay at another resort. I was not nice at all . Our rep spent a day and a half making arrangements to move us to another resort for our second week . We arrived at the Bahia Principe feeling like orphaned travelers. We were welcomed by the most amazing staff we have ever met in...

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Helpful?
3Thank Rachelle A
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Rachelle, We was delighted to receive your comments, and was especially pleased to read your kind words about our hotel. It made us happy to know you feel at home with us. We too enjoyed getting to have you at our hotel. See you soon!! Our best wishes, Santa Guzmán Grand Bahia Principe La Romana.

Belleville, Canada
Reviewed 3 weeks ago

We returned yesterday from this wonderful resort. We were in building 27, I have never been so blessed to have the beach outside if our room. We sat on the balcony each evening and watched beautiful sun sets. Our room was spacious and clean. The housekeeping staff were wonderful. The Buffet food, great choices, good tastes. The beach, cleaned every...

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Helpful?
2Thank 29dee62
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to learn that we have met all of your expectations, excellent room, food, beach and entertainment. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests. Regarding your...

Montreal, Quebec, Canada
Reviewed 3 weeks ago

What a fantastic place ! The food was fabulous every day. A large variety to please all tastes. One restaurant à la carte was particularly great: Le Gourmet (see pics). The other restaurants also had great service and quality plates. Room: I was with a friend and we wanted 2 beds. The front desk service team quickly found a room...

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Helpful?
2Thank Gilles2012
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Gilles, It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. Furthermore we would like to express our gratitude for sharing your positive remarks for all our readers on Tripadvisor. On behalf of our General Manager and all Team Members at or hotel, hope to...

Kentucky
Reviewed 3 weeks ago

The hotel is clean, food satisfactory. Pool is place to stay, get "owner upgrade" if you are seriously interested in multiple vacations. Wife and I took grandchildren so beach was very important, we were disappointed. Surprised this seemed be be a DR resident resort and not mostly North Americans. Next time, La Terrasas or Puna Cana.

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Helpful?
1Thank Ralph R
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Ralph, Thanks for sharing your experience; we're glad you have spent a nice time with us and that you enjoyed our food and pool. Regarding to the beach, please kindly note, that our beach has been honors fifth time the audit of the International Blue Flag certification 2016-2017, this certification reaffirms the commitment of the operator responsible environmental management...

Reviewed 3 weeks ago via mobile

Beautiful resort. Very clean and safe. Well staffed. The beach and pool are excellent. The rooms (1415, 1414) are spacious and modern. The buffet restaurant provides an amazing range of food options that changes daily. The a la cart restaurants are alright, but I actually would have been happy eating from the buffet restaurant the entire week. The entertainment was...

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Helpful?
2Thank Jamie L
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Jamie, Thank you for your recent review on TripAdvisor, for sharing your experience with us and for highlighting the good aspects of your stay in our Hotel, our guests perception in regards to their experiences is extremely important and valuable for us. We would like to apologize for those aspects that have not totally satisfied you. We will take...

Montreal, Canada
Reviewed 3 weeks ago

Let me start by outlining the resort. There are two parts to a very large complex. One is the La Romana section and the other is the Bouganville section. Both are rated at 5-stars but I would say that the La Romana is 4.5 starts and the Bouganville is the true 5-star property with higher end rooms and public areas....

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Helpful?
2Thank Canada8160
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Thanks for sharing your experience; we're glad you have spent a nice time with us and that you enjoyed our services and facilities, specially the room, food, activities around the pool etc. We have learnt through your review that you had a good time with us. Corcerning to the beach, please kindly note, that our beach has been...

Barrie, Canada
Reviewed 3 weeks ago

The rooms were very clean & comfortable. all the amenities there to use. Safe in room, hair dryer, ironing board, coffee machine, stocked fridge.Balcony very spacious with a great view. Other rooms had a pool view, we had an ocean view. Beach was clean, the pool was awesome.

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Helpful?
1Thank Cathy154980
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Cathy, We greatly appreciate your feedback. Our goal is to achieve maximum satisfaction of all our guests. We are happy to see that we have achieved this time with you. We look forward to welcome you back to our little paradise. Our Best Regards, Santa Guzmán Grand Bahia Principe La Romana.

Dartmouth, Canada
Reviewed 4 weeks ago via mobile

Stayed at this property with 4 Adults & 1 12-yr-old boy February 18-25 2017. Booked through Transat Holidays via CAA travel. I was looking for the best bang for my budget as my husband and I were footing the bill. We read many reviews and obtained info on this property from various sources prior to making our decision. We flew...

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Helpful?
8Thank Tracey W
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Tracey, Our ultimate goal is to fulfill our guests’ expectations, we are feeling proud to learn that in your case, we were able to provide a memorable and enjoyable vacation. Thank you for your feedback, for sharing your experiences with us and for your kind words about the room, restaurants, beach,etc. It is always a pleasure to know that...

Toronto, Canada
Reviewed 4 weeks ago via mobile

This resort was nice, it wasent our choise.We choose different hotel, paid full for the all inclusive then the office call me and told me that it was full and overbooked, i had two choises, the first refund the trip the second one send me to another resort, so i except the second one.When we got to this resort, we...

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Helpful?
Thank Blackhorn
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Guest, The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. Regarding to the beach please kindly note, that aour beach has been awarded In December 2016, getting approved for...

Ontario, Canada
Reviewed 4 weeks ago via mobile

We arrived February 8th and stayed for 2 fabulous weeks. This is our 5th holiday at this awesome resort. First I want to give a big thank you to our friend Hector at the front desk for making our arrival and our stay amazing especially in our favourite room. Also a big thank you to Erasmo for all his kindness...

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1Thank lizOntario_Canada
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Liz, It is a great pleasure for us to learn that you have fully enjoyed your stay at our Resort and you appreciated the professionalism of our team members. We are aware that it is only because of them we are able to achieve our goal- the continuous improvement of our services. We are very proud to have received...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro | La Romana, Km 12, El Soco, San Pedro de Macoris, Dominican Republic (Formerly Santana Beach Resort)
Region: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: €120 - €274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe La Romana staff and other travellers.
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Questions? Get answers from Grand Bahia Principe La Romana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room close to the pool.”
 of 5 bubbles KHLeFevre, 26 Mar 2017 | Read review
“get rooms around pool area”
 of 5 bubbles L7913ENjamesb, 21 Mar 2017 | Read review
“We were in room #1508 which I thought was half way to lobby/buffet and pool/beach which made it very good for us.”
 of 5 bubbles Marg0023, 19 Mar 2017 | Read review
“You can walk from the lobby to the edge of the water on the beach in 3.5 mins. The rooms closer to the water are less noisy prior to 11pm.”
 of 5 bubbles OttawaMarc26, 19 Mar 2017 | Read review
“We chose to be closer to the beach. We were in a corner unit, upper floor, room 3716.”
 of 5 bubbles 151elizabethh, 14 Mar 2017 | Read review
5 of 5