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Grand Bahia Principe La Romana

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3,834 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe La Romana
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Showing 2,181: English reviews
Liverpool, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 June 2013

Just returned from a two week stay in June so out of season and having previously stayed at 3 other Bahia resorts twice in Punta Cana and once in Akumal Mexico found that this resort did not meet our previous experience of Grand Bahia standards . There were a number of issues which took too long and too much work... More 

Helpful?
1 Thank K A
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Client, We appreciate that you took the time to share your experience during your last vacation with us. We would like to thank you for your nice comments, specially those about our Staff members In regards of the not so good comments and issues that you experienced, we would like to extend our sincere apology, We truly regret reading... More 

Key West, Florida
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 June 2013

I never thought I would have enough reason to post such a negative review for any hotel or resort until my family and I ended up in Bahia Principe La Romana. First of all, I would like to give all readers one important advice - PLEASE read negative reviews first before making your reservation because 90% of all that is... More 

Helpful?
11 Thank 327kate
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Kate, Thank you for your recent review on TripAdvisor and for highlighting the good aspects, such as pools, and rooms. Your point of view has quite surprised us, since it is not usual that we receive those kinds of remarks from our clients, but on the contrary, we usually receive excellent feedback. We regret to hear that the perception... More 

Rockaway, New Jersey
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 June 2013

Ok, so here is the real deal. we stayed june 6-13th. I will start with the bad part which is the only reason i wouldnt return to any of their hotels. during our pool break my family and i headed to the buffet for lunch. So we changed out of our wet clothes and place them in the sink until... More 

Helpful?
9 Thank mark n
Allentown, Pennsylvania
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 June 2013

Booked this resort off-season on a popular vaycay website for a very good price, and overall, with some noticeable minuses, we had a very very good time. Let’s begin with a compliment that is the highest any resort can be paid, and I hope whatever management monitors this website reads this: the staff was top notch. They were highly professional,... More 

Helpful?
6 Thank Morestacy
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Stacy, We highly appreciate your positive comments and we take good note from your suggestions to continue working hard improving our quality in all our services. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure we maintain and deliver the level of service... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 June 2013

Overall, the stay at GBPLR was very relaxing. I am a low maintenance traveler and as long as things are clean and friendly, I am happy. Check-in was smooth and easy- they even brought us a welcome drink which was basically warm fruit juice, but thought the gesture was sweet so we politely accepted. We were given a room key... More 

Helpful?
5 Thank seesterSledge
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear guest, We would like to thank you for taking your valuable time to share your relaxing experience in our hotel. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure we maintain and deliver the level of service expected from us. Thank you for... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2013

The staff at this hotel were amazing. They were so kind, sweet and friendly. I appreciated that and it definitely contributed to the enjoyment of my vacation. The food was average. I was there for 5 days, 4 nights and the food was quite repetitive. The specialty restaurants served the same things over and over and the buffet had the... More 

Helpful?
1 Thank KR1024
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Guest, Receive warm greetings from all the Staff working at Grand Bahia Principe La Romana. We are so glad after having received your message letting us know your experience in our Hotel, and that you have enjoyed it, specially the Service from our Staff. We appreciate your input in the variety of food of our restaurants, we will discuss... More 

Bogota, Colombia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 June 2013

Not a 5 star hotel. As much came to 3 stars. It is an old hotel. In the rooms the towels and sheets were very worn. The TVs are old and have only 5 channels. Charge for the safe USD 4 and USD 15 per day for internet. The food is good, but it's the same menu every day. Something... More 

Helpful?
1 Thank Camilo R
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Camilo, We appreciate that you took the time to comment about your experience during your last vacation with us. In regards of your comments and issues that you experienced, we would like to extend our sincere apology, We truly regret to read about this inconveniences you had. Our main objective is to achieve your entire satisfaction. Please rest assure... More 

Las Vegas
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 June 2013

I went to the resort with 15 medical professionals on an educational venture. I had a reservation, made well in advance for seven nights. Upon arrival, they said they couldn't find my name in their computer system. I had been traveling for well over 20 hours, arrived at 10:30 pm and was exhausted. I was shocked to find myself, and... More 

Helpful?
8 Thank DEALasVegas
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Tripadvisor User, Receive a warm greeting from Grand Bahia Principe La Romana We sincerely regret that this situation has led you to the confusion in the price of your stay, leaving with an image of Bahia Principe Hotels & Resorts that does not correspond with reality. We would appreciate that you contact us directly to clarify your doubts. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2013

My Family just got back home and I normally don't write reviews but I felt the need too, with all the awful ones I read. This resort is beautiful, clean, and the service was great. I did have a issue with Mosquitos, but I always do (back home), the other eight people in my party was fine. No bites. Big... More 

Helpful?
1 Thank Quinniett
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Quinniett, Thank you for sharing your comment about your experience in our Grand Bahia Principe La Romana Hotel, Please rest assure that we are taking your observations with great consideration and that appropriate measure will be taken with the aim of better service, in order to secure the valued service our guests deserved. We want to thank you for... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2013

I've been there for two week from the 21/5 with my wife and my brother and the service is very good, the staff impeccable and friendly. The food is always the same but is good. The whole place is very clean and the pool is nice and quite clean. The animation staff do their best to keep you up. The... More 

Helpful?
2 Thank luc_ianooo
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Trip Advisor user, We appreciate that you took the time to comment about your experience during your last vacation with us. We would like to thank you for your nice comments, specially those about our Staff members; pool and Menues. Please rest assure that we are taking your observations with great consideration and that appropriate measure will be taken... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro - La Romana, Km 12, El Soco, San Pedro de Macoris, Dominican Republic (Formerly Santana Beach Resort)
Region: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: €122 - €352 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe La Romana staff and other travellers.
378 questions
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Questions? Get answers from Grand Bahia Principe La Romana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The safe in your room costs $4 a day ($56 for two weeks).. Why when you have to set it up yourself?”
 of 5 bubbles carm0rr, 30 Nov 2016 | Read review
“Royal golden was awesome”
 of 5 bubbles SuzanneL1234, 28 Nov 2016 | Read review
“Room near private beach 3609”
 of 5 bubbles Ogunbid, 19 Nov 2016 | Read review
“stay some where else”
 of 5 bubbles , 19 Nov 2016 | Read review
“Diamond rooms are the closest to everything and offer most value for money”
 of 5 bubbles Z3797BLannaj, 16 Nov 2016 | Read review
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