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Four Points by Sheraton Catania Hotel & Conference Center

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Four Points by Sheraton Catania Hotel & Conference Center
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829 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Sao Paulo, SP
Reviewed 1 week ago

We've stayed there for 5 days. The hotel in huge. Not so well maintained and although it is winter time the place had a considerable movement. Rooms are nice but the toilet in awkward (too high for the average people) and not so comfortable. The breakfast is fair but poor (without any sort of changing in the 5 days that...

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Helpful?
Thank SASFlavio
Sheraton_Catania, Guest Experience Team at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay. We truly look forward to welcoming you back upon your next visit to Catania. Best regards Guest Experience Team

Belgrade, Serbia
Reviewed 2 weeks ago

Four Points use to be a very nice hotel! Present condition is not perfect, could be considered for certain rehabilitation and service improvement. Very kind staff. Good location as a start point for traveling around the island. 7 km from Catania center and 2 km from Aci Castello center. Aci Castello is nice small town with lot of good restorants...

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Helpful?
Thank MilutinStrbic
Sheraton_Catania, Guest Experience Team at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Dear Guest, Thank you for taking the time to post your review. We are glad to read that you enjoyed your stay and the service provided to you by our team. We thank you for your review and look forward to welcoming you again in our hotel. Best regards Guest Experience Team

Trondheim, Norway
Reviewed 3 weeks ago

I think the most important thing to remember about this hotel is that it's a category 2, so it's not very expensive and should not have expectations that it should be a 5 star hotel. It's very nice for a category 2 hotel and the staff are very kind and friendly. We enjoyed our stay in the hotel. However, there...

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Helpful?
Thank Cat K
Sheraton_Catania, Guest Experience Team at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Dear Guest, We are delighted they had such an enjoyable stay with us. Your comments on the hotel are very kind. We are sorry for some inconveniences about the lack of information: we assure you that our staff is highly motivated to give our guests all the best advices to better enjoy the stay. The timetable of our free shuttle...

Malta, New York
Reviewed 16 December 2016

There is no parking at this hotel except one run by private companies at cost and you have to leave the keys at the risk of finding something missing as no responsibilityt is accepted. 2 disabled parking spaces across from the hotel in the public road are always occupied by normal drivers who could not give a shi.. about being...

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Helpful?
Thank ianz588
Sheraton_Catania, Guest Experience Team at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Dear Guest, We are sorry that garage services were so unsatisfying for you, but we need to reply to your complaint as it could give an unsafe and distorted idea of our services: valet parking -separate management- is open 24/7 and, according to the law, car keys must be left to the attendant; it is usual that garage managers suggest...

Shepton Mallet, England, United Kingdom
Reviewed 7 December 2016

With a room that faced a wall and a hedge little could be seen of the sea view, luckily the breakfast room made up for this with the outlook over the pool and shore. Despite excellent cheery staff, who would try their level best on all occasions the hotel looks somewhat unfinished with the concrete stair walls and hard "Japanese"...

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Helpful?
Thank Violette V
Sheraton_Catania, Guest Experience Team at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Dear Guest, Thank you for taking the time to write a review of your stay at our hotel. We appreciate and take very seriously all of our guests' feedback. The staff is trained to give the proper attention to our guests and we apologize for what happened with the tv. We feel sorry also for the inconvenience of the Air-Conditioning...

Mons, Belgium
Reviewed 3 December 2016 via mobile

This is a nice hotel but there's room for improvement. For example I wanted to check what time the restaurant opened for breakfast but there wasn't any information about the hotel itself in the room. There was info about what was going on in the local area and places to visit though. As for the wifi. Yes, it's free but...

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Helpful?
2Thank Rona M
Sheraton_Catania, Guest Experience Team at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Dear Guest, Thank you for your feedback on Trip Advisor and for your comments that help us improve day by day our services. We are sorry for the inconvenience about the wifi. We will keep working on the area of improvements you mentioned to understand why sometimes the signal is weaker in some rooms. We look forward to welcoming you...

Ruisbroek, Belgium
Reviewed 30 November 2016 via mobile

Not a lot of comments to give on the hotel : friendly service, spatious and clean rooms, modern with nice terrace. Nice swimming pool, good meeting infrastructure. Breakfast ok, nothing special though. The street in front, the seaside is not so nice. Sea mostly not visible due to old infrastructures blocking the view, road is ugly

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Helpful?
Thank Rudyds10
Sheraton_Catania, Guest Experience Team at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Dear Guest, Thank you for taking the time to post your review following your recent stay. We truly look forward to welcoming you back upon your next visit to Catania. Best regards, Guest Experience Team

Vienna, Austria
Reviewed 25 November 2016

We stayed there fore 3 nights in Nov. WHAT WE PARTICULARLY LIKED The hotel kindly upgraded us to a room with a view. Good price Cleanness Very good sleep quality Spacious common area Shuttle bus driver is very warm Breakfast waitress are lovely Had a walk towards north along the cost to the small village, very pleasant WHAT WE DID...

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Helpful?
Thank jude9999
Sheraton_Catania, Guest Experience Team at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Dear Guest, Thank you for your detailed feedback, which will surely help us to improve our service. For what concerns the bad part of the feedback: - usually when you choose a room rate, it is specified what it includes. The spa is only included in our deluxe room rate; - the outdoor swimming pool, as specified in the website,...

Bexhill on Sea, UK
Reviewed 13 November 2016

Comfortable rooms and good breakfast. Hotel is modern, light and airy. Helpful and efficient staff. Location a bit out of town. Nice terrace but swimming pool is unheated and is too cold to use other than in summer. Beach across the road is volcanic and not ideal for swimming/sunbathing. There are a few bars and restaurants nearby but fairly quiet...

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Helpful?
Thank Richard M
Sheraton_Catania, Guest Experience Team at Four Points by Sheraton Catania Hotel & Conference Center, responded to this review

Dear Guest, Thank you for taking the time to post such a lovely review following your recent stay here at the Four Points by Sheraton Catania. We are so thrilled to hear that you enjoyed your stay, the service provided to you by our team. We truly look forward to welcoming you back upon your next visit to Catania. Best...

Naxxar, Malta
Reviewed 7 November 2016

nice hotel in a quiet area.staff was very helpful and friendly.breakfast was good too and our room was really nice and comfortable.we used the shuttle bus that takes you to catania centre but can take public trasport bus no 534.we even booked an excursion to etna and taormina when we booked hotel .nice area for those who want a quiet...

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Helpful?
Thank andrylMellieha_Malta

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
With panoramic views of the Ionian Sea, this Four Points by Sheraton Catania Hotel has direct access to the sea deck on lava rocks (june-september). It offers an outdoor swimming pool, a modern spa, shuttle bus to Catania downtown and spacious rooms with a modern design with Wi-Fi. All air-conditioned, the rooms feature a minibar, and a flat-screen TV. Each room has a private bathroom with shower, hairdryer, mineral water and toiletries. In the lobby you will also find a business corner for printing. Breakfast is buffet style at Four Points by Sheraton Catania Hotel. You also have a poolside bar, a stylish indoor bar for a fresh craft beer and Il Timo Restaurant owned by Saverio Piazza executive chef. Arantia Rubra spa includes 4 beauty rooms for aestetical treatments and massages, wellness area with hot tub, sauna, steam room, ice room, emotional showers, chromotherapy and tea corner. There is also a tennis court and a modern fitness centre with Technogym equipment. The property is set on a rocky beach, 15 minutes' drive from central Catania. Catania-Fontanarossa Airport is around 20 minutes away by car. ... more   less 

Additional Information about Four Points by Sheraton Catania Hotel & Conference Center

Address: Via Antonello da Messina 45, 95021, Aci Castello, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Aci Castello
Price Range: €79 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Catania Hotel & Conference Center 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Sheraton Aci Castello
Aci Castello Sheraton
Four Points By Sheraton Catania Hotel & Conference Center Province Of Catania, Sicily, Italy
Hotel Style:
#3 Luxury Hotel in Aci Castello
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Catania Hotel & Conference Center staff and other travellers.
8 questions
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Questions? Get answers from Four Points by Sheraton Catania Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See front with balconies”
 of 5 bubbles SASFlavio, 17 Jan 2017 | Read review
“size of double rooms vary from large to small”
 of 5 bubbles MilutinStrbic, 9 Jan 2017 | Read review
“facing the ocean”
 of 5 bubbles catk346, 30 Dec 2016 | Read review
“Ask for a sea view if you really want one.”
 of 5 bubbles vi0lettev, 7 Dec 2016 | Read review
“Join the Sheraton club, then ask according to your wish”
 of 5 bubbles jude9999, 25 Nov 2016 | Read review
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