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Four Points by Sheraton Catania Hotel & Conference Center

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Traveller (573)
Room & Suite (190)
Pool & Beach (59)
Overview
  • Excellent24%
  • Very good43%
  • Average22%
  • Poor7%
  • Terrible4%
Travellers talk about
“free shuttle”(10 reviews)
“hotel is located”(16 reviews)
“sea view”(17 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,134)
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275 results
Traveller rating
68
102
61
32
12
Traveller type
Time of year
LanguageEnglish
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68
102
61
32
12
Show reviews that mention
All reviewsfree shuttlehotel is locatedsea viewshuttle serviceswimming pooldecent hotellobby barreception staff arebreakfast buffet isthe usual amenitiesbeds were comfortablecar parkingmt etnanice poolrented a carbook in advancethe wi fi
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1 - 5 of 275 reviews
Reviewed 1 week ago via mobile

This hotel is in front of the ocean, it has access to the beach via underground tunnel and a pool that over looks the ocean. The food in the restaurant is beautiful and the team on the front desk are very helpful. I will stay...More

2  Thank Melimm84
Reviewed 2 weeks ago

My family of 6 stayed for 8 days in 3 standard rooms. We were really pleased with our overall experience. All the staff were very helpful, spoke good English and went out of their way to make a difference. This included the staff in the...More

1  Thank ronzaman
Response from FourPointsCatania, Guest Experience Staff at Four Points by Sheraton Catania Hotel & Conference CenterResponded 2 weeks ago

Dear Ronzaman, We are delighted to have been your chosen hotel during your recent stay in Aci Castello Catania. It was truly a pleasure to serve you. Your comments have been shared with the hotel team as a critical way of understanding how we can...More

Reviewed 3 weeks ago via mobile

- pool, beach and pool-bar are very sad and poor!!! i recommend everyone to visit the exclusive beach club ‚mama sea‘! entry not expensive, 2 minutes in walking distance from the hotel - staff of reception unfriendly, impatient - housekeeping did not clean our room...More

Thank Barbara R
Response from FourPointsCatania, Guest Relations Manager at Four Points by Sheraton Catania Hotel & Conference CenterResponded 3 weeks ago

Madame, thank you for your review. We are really sorry to read that your stay was so below your expectations; most of our guests mostly appreciate our services and it is really suprising to read that they seemed so poor to you. We hope that...More

Reviewed 3 weeks ago via mobile

We arrived at the hotel it’s about 20-25 minute drive out of town , when we looked at the website we thought we could walk into the city but no way!! They offer a courtesy shuttle 2 euro round trip which is good just keep...More

1  Thank RossLmelbourne
Response from FourPointsCatania, Guest Relations Manager at Four Points by Sheraton Catania Hotel & Conference CenterResponded 3 weeks ago

Dear Gust, thank you for your review. We are glad to read that you appreciated our staff and part of our services but we are sorry that your stay did not satisfy your expectations. We appreciate your suggestions that will help us to improve our...More

Reviewed 3 weeks ago

A good, modern hotel with friendly and helpful staff. The breakfast spread was extensive, although we only had this once, preferring instead to go ‘full Sicilian’ with an espresso and pastry at the pool bar! The hotel has some interesting artwork which made the environs...More

Thank Helen B
Response from FourPointsCatania, Guest Experience Staff at Four Points by Sheraton Catania Hotel & Conference CenterResponded 3 weeks ago

Dear Helen, Thank you for your detailed review about your recent stay at the Four Points by Sheraton Catania. We are extremely happy to read how much you appreciated all our services and we really hope to welcome you again soon. Best regards.

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Shuttle Bus Service
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Dry Cleaning
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$88 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Aci Castello
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$88 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Aci Castello
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (573)
Room & Suite (190)
Pool & Beach (59)
Dining (17)
Family and Play Areas (5)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Jackie M
20 August 2018|
Answer
Response from MrPhileasF | Reviewed this property |
There are buses up the road to take you to town
0
Votes
Jackie M
9 August 2018|
Answer
Response from Sara C | Property representative |
Dear Jackie, our shuttle does not stop at the airport but in Catania downtown. We can arrange a private transfer service. If interested please send us an e-mail with flight information and we will e-mail to you the... More
0
Votes
Google Translation
wenwal_mt
5 August 2018|
AnswerShow all 2 answers
Response from Sara C | Property representative |
Madame, we confirm that our common areas are accessible and our lifts are large enough for wheelchair. Awaiting to welcome your family, kind regards. Guest relations staff
0
Votes
Google Translation
Room Tips
"Some rooms have a sea view which is worth asking for"
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"Ask for pool view!"
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"Higher floors have a better view to the sea."
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"Sea view rooms are the best."
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