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Ramada Encore Chihuahua

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Ramada Encore Chihuahua
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290 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Tennessee, Illinois
Reviewed 1 week ago

my room was clean and the bed is very comfortable! Sophie is really sweet she knows how to provide an excellent customer service, the food is regular but the coffee was very very bad also I thought the bar was close but no I was wrong apparently you have to wait for them to leave the kitchen, it's a really...

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Helpful?
1Thank ralphhscott
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, Thank you for taking the time to review our hotel in Trip advisor, this place is very important for everyone of us. While we are glad you enjoyed the comfortable rooms and our friendly staff, we sincerely apologize for the lack of service you received, regarding Bar and the Food and coffee. We pride ourself offering our guests...

Leamington, Canada
Reviewed 2 weeks ago

I and a few friends stayed here and really liked to how nice the place looked from inside and outside. We also liked to how cool our room was. Nothing to dislike about this hotel. I also liked to how nice the mountain view was from our window.

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Helpful?
1Thank Corney Q
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Thank you for your review following your recent stay with us. While our rooms in Ramada Encore Chihuahua are cozy in contemporary design, we're proud of our property as 4 years in a row certified by Trip Advisor. Thank you again and we hope to see you Soon. Antonio Herrera General Manager

Queretaro City, Mexico
Reviewed 3 weeks ago

Review collected in partnership with Ramada
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Helpful?
1Thank Constanza P
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Reviewed 4 weeks ago

I had a wonderful experience at the hotel, my room was clean and the room service was very nice too, the staff from frontdesk was courteous and really efficient,Hugo and sophia knew how to provide good customer service.

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Helpful?
1Thank Mick O
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, At the onset, let me thank you for having visited Ramada Encore Chihuahua for your stay. It was a real pleasure to have you here as a guest, and sharing your feedback regarding the experience at our hotel. We are very happy to read that you have enjoyed with us. I already congratulate our clercks desk for taking...

Fingal
Reviewed 5 November 2016

The hotel its self was fine, but the young man on the front desk was not an asset to the hotel. I had to ask 3 times to get towels and he informed me he was short staffed however after the 3rd request a housekeeping made cam from nowhere and handed me towels. He then proceeded to tell me what...

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Helpful?
Thank John I
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, At the oneset, let me thank you for being our guest here in Ramada Encore Chihuahua, it was a real pleasure to having you stay with us. Also thank you again for sharing your review in this place. It is always disappointing to hear of our failures and particularly embarrassing for myself to learn that our room made...

Mexico City, Mexico
Reviewed 2 November 2016 via mobile

On the surface you would think the hotel is trying and maybe they are, but they fail. Internet that is mg limited, breakfast that is lacking any way you look at time, for example, during my stay coffee ran out. It's cheap though and that's the way you should look at it a cheap hotel trying to be cool....

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Helpful?
Thank Victor P
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Sir, Thank you for taking the time to write a review of your stay at our hotel. We appreciate and take very seriously all of our guests' feedback. We do apologize for the inconvenience of the internet. I really do not have clear why you say we fail. We have not any limit for our internet access. Let me...

Reviewed 4 October 2016 via mobile

The hotel is very comfortable and pretty. In the area you can find different restaurants with all kind of menus. The location great and the services very good. I will choose again without think twice.

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Helpful?
1Thank Alejandra M
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, At the onset, let me thank you for sharing your review on Trip Advisor, and much more for choosing our property in your visit to Chihuahua. As you mentioned, above our location is a privilege near many great places in the area. Every day we make our best effort to make you happy while you stay with us....

Chihuahua, Mexico
Reviewed 20 September 2016

This was a very pleasant stay. Since the moment we came into the hotel they were all very diligent to our needs. While we were having some issues with one of our reservations the hotel manager was very prompt to solving the issues and warranty for our stay to be as smooth as possible. On top of that, the rooms...

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Helpful?
2Thank Saúl A
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, Thank you for taking the time to post on this site your valuable opinion and your kind comments, they push and encourage us to keep on working on the daily basis for all the travellers. I’ve already shared them with all the staff. Our goal is not only meet the needs of each and every guest we serve,...

Reviewed 14 September 2016 via mobile

This is the WORST HOTEL in all of Mexico. The air conditioner did not work for three days. It stopped working on Tuesday September 6, 2016. On the morning of Wednesday September 7, I informed them of the issue before going to the airport for my fuel audit. When I returned to the hotel that afternoon I inquired about the...

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Helpful?
Thank Marcelo G
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Sir, Thank you for taking the time to write a review of your stay at our hotel. We appreciate and take very seriously all of our guests' feedback. It is always disappointing to hear of our failures and particularly embarrassing for myself to learn that our systems and people failed to deliver a solution on this occasion. I have...

Dubai, United Arab Emirates
Reviewed 12 September 2016 via mobile

Just a great stay!!! I was ther not to long ago and the place is verry comfortable.. Ther have wifi so we're able to whatch movies !! Definitely I will go back with my friends... We need more places like that !!!

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Helpful?
1Thank KarenBono
Antonio H, Gerente at Ramada Encore Chihuahua, responded to this review

Dear Guest, thank you so much for spending time to share your experience with other TripAdvisor travelers. We are pleased you had an enjoyable stay with us and greatly appreciate the compliments you had of our excelent guest service. We are especially happy to read that you enjoyed your movies in your room. As well as you say we have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the newest and trendiest zone in town “CITADELA LIFE STYLE CENTER" a business district surrounded by more than 7 different restaurants, with special discounts, to choose, coffees, shops and casino, 10 minutes away from the main industrial parks, "fashion mall" and 15 minutes away from Downtown, Ramada Encore Chihuahua Hotel takes on a unique lifestyle hotel concept for the “always-on-the-go” business and leisure travelers. Ramada Encore has 118 stylish ensuite bedrooms, 4 spacious junior suites, 3 modern purpose built meeting room and a gym with the best view of town. All guest rooms feature a stylish wooden floored room with modern ensuite wetroom & power shower, free high-speed internet access, ipod clocks, work area, direct dial telephone, tea/coffee facilities, hairdryer and 32" flat screen TV. Overall Ramada Encore Hotel is the perfect choice for leisure or business travelers offering a place to relax in style and comfort at a reasonable price. ... more   less 

Additional Information about Ramada Encore Chihuahua

Address: Periferico de La Juventud 5700-3 | Citadela D1 Life Style Center, Chihuahua 31114, Mexico
Region: Mexico > Northern Mexico > Chihuahua > Chihuahua
Price Range: €61 - €85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Encore Chihuahua 2.5*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#2 Business Hotel in Chihuahua
#2 Family Hotel in Chihuahua
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Encore Chihuahua staff and other travellers.
4 questions
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Hayle, United Kingdom
5 months ago

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Questions? Get answers from Ramada Encore Chihuahua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 409 has nice view”
 of 5 bubbles micko324, 20 Dec 2016 | Read review
“Higher floors or executive floors have really good complementary add-ons.”
 of 5 bubbles sa_libz_na, 20 Sep 2016 | Read review
“Higher floors would probably have a better view, my 1st floor room was facing the parking lot...”
 of 5 bubbles _afreyed, 25 Apr 2016 | Read review
“5th floor has separate key card access providing an additional sense of security--who would not like this!!!”
 of 5 bubbles r0naldjm, 9 Mar 2016 | Read review
“Fourth floor was nice- 410 was quiet”
 of 5 bubbles emilyz808, 4 Apr 2015 | Read review
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