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Crowne Plaza Hunter Valley

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Crowne Plaza Hunter Valley
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1,488 Reviews from our TripAdvisor Community

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Showing 1,473: English reviews
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Reviewed 3 days ago NEWvia mobile

Very disappointed. Four day stay, expensive and incredibly poor service.I won't be back. Staff refused service to sober clients. Eventually apologized but would not reverse decision. We booked five rooms could not be more disappointed. Food was sub standard also.

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1Thank Steve M
Sydney, Australia
Reviewed 5 days ago NEW

We stayed for the weekend in a three bedroom villa in the North Village. Location: Central to all the best vineyards and wineries in Hunter Valley. A short drive to Hope for concerts and also Hunter Valley Gardens. Villa: It was clean and the kitchen had the bare essentials. Beds were comfortable and the villa was spacious.The kids enjoyed running...

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Thank J0hannaA
GMCrowne, General Manager at Crowne Plaza Hunter Valley, responded to this review

Hi J0hannaA Thanks for your review and pleased you enjoyed your stay. The 3 bedroom Villas are well stocked with what we do believe and based on feedback from guests, we do welcome your comments on how we can further stock the kitchen. The resort offers a 18 hole golf course, Spa, Pool, two restaurants, bar, kids club, various children's...

Reviewed 1 week ago NEW

It's a Crowne Plaza hotel... Everything was done to the expected good standard, but without anything to really write home about. We stayed in a villa room away from the main building, but only a short walk. Room was clean and comfortable. The beer served from the local brewery was good. Overall a good stay, and certainly nothing to complain...

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Thank David J
GMCrowne, General Manager at Crowne Plaza Hunter Valley, responded to this review

Hi David J Thank you for taking the time to review our Resort and pleased your stay was overall enjoyable, you found our Lovedale beer brewed here on the resort good and rooms clean and comfortable. I note you'd prefer a more boutique experience, perhaps on your next stay you could stay in our one of our Spa Suites rather...

New York City, New York
Reviewed 1 week ago

We stayed here for a 40th birthday in a 2 bedroom villa. The villas are a little dated compared to other villas we have stayed in this same area but they were comfortable and clean. Do ask for a ground floor as we were given a first floor which was challenging with a child and pram. The layout is also...

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Thank BGWGIE
GMCrowne, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear BGWGIE Thank you for choosing the Crowne Plaza Hunter Valley for your recent birthday stay, we are thrilled you chose us all the way from New York. It was very kind of you to mention our spacious Villas, the pool area and children’s facilities. Do contact Lucinda or one of our team in reservations to make your next booking...

Sydney
Reviewed 1 week ago

My wife and I recently had a 3 day weekend at Crowne Plaza for an escape away for her birthday. We stayed in a villa close to the main building and found the room comfortable, although the bed was a little hard to get used to, however we did enjoy having a little verandah out the front to sit and...

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Thank aussiefamilySydney
Lachlan W, General Manager at Crowne Plaza Hunter Valley, responded to this review

Thank you aussiefamilySydney for your recent review of Crowne Plaza Hunter Valley and thank you for choosing to celebrate your birthday with us. I appreciate your kind words regarding the villa, resort facilities, restaurants and breakfast and hope to welcome you back again soon with the kids for a family friendly break. Again, thank you for your review. Lachlan Walker...

Sydney, Australia
Reviewed 1 week ago via mobile

We stayed here first weekend in March. A quick trip so only a one night stay. Parking was a little difficult when checking in at 5pm after everything in the Hunter closed for the day besides restaurants. Staff were helpful though and room was as ordered and clean and comfortable. I'd recommend this place for people who require everything at...

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Helpful?
Thank mazzma77
GMCrowne, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear mazzma77, Congratulations on your 40th birthday and so glad you chose the Crowne Plaza Hunter Valley. Do contact Lucinda directly here at the hotel in Reservations and we'd be please to assist with your Villa booking. Look forward to your next visit. Warm regards Lachlan Walker General Manager

Penrith, Australia
Reviewed 2 weeks ago

My Husband and I recently stayed here after a last minute decision to visit the Hunter Valley. The rooms were clean, however no views. The staff were friendly, the bar in the lobby on a night time was great as was the buffet breakfast.

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Helpful?
Thank caitlinjdraper
GMCrowne, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear caitlinjdraper Thank you for taking the time to pass on your wonderful comments on your recent stay and so pleased it was relaxing. See you again. Warm regards Lachlan Walker General Manager

Canberra, Australia
Reviewed 2 weeks ago via mobile

Staff on check in were quite rude, when we went to find out about wine tours/what was close by staff again were not very helpful. Hotel was clean, stayed in a 3 bedroom villa, bedrooms were quite large, beds very comfortable. Hotel has a big pool, spa and sauna however it's clearly a place for families, children everywhere (which is...

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Helpful?
Thank Elizabeth L
Lachlan W, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear Elizabeth L Thank you for your recent review of Crowne Plaza Hunter Valley. We would like to speak with you to get more information from you regarding your experience. Could you please email our Front Office Manager Rob Fahey at rob.fahey@ihg.com your contact details and Rob will be happy to hear your concerns. Once again, thank you for your...

Sydney
Reviewed 2 weeks ago

I've stayed at this resort the last three years. Pros - great for golfers, tennis, visiting the wineries and general relaxing around the pool area with spa and sauna. Very pleasant and helpful maintenance man (Steven) who promptly fixed the sliding door. Cons - housekeeping standards are not up to scratch, depending on who did the room, some days great,...

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Thank Deb K
GMCrowne, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear Deb K Thank you for taking the time to pass on your feedback via TripAdvisor and we very much appreciate your loyalty over the last three years. The feedback provided is valued and has been passed on to our Housekeeper. Please do contact Rob Fahey our Front Office Manager when next planning your stay at the Crowne Plaza Hunter...

Sydney, Australia
Reviewed 2 weeks ago via mobile

This is probably the best location in the hunter valley to stay!! It's central, the staff are amazing the resort is perfect and caters to adults and children. Just all round outstanding. Every time I go to the hunter valley I always stay here!!! Great pool, great bar, and stunning grounds. The golf course is also very enjoyable

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Thank katvas18
Lachlan W, General Manager at Crowne Plaza Hunter Valley, responded to this review

Dear katvas18 Thank you very much for taking the time to review your stay. I am pleased to hear you enjoyed your stay with us and thank you for your kind words regarding our amazing staff, great pool and stunning surrounds.  It's something our staff takes great pride in. We hope you will visit us again. Kindest regards Lachlan Walker...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by picturesque vineyards and golf course greens and framed by the rugged Brokenback Ranges, Crowne Plaza Hunter Valley epitomises the best in award winning hospitality and deluxe accommodation. Just two hours drive north of Sydney and ideally located on Wine Country Drive, the hotel offers easy access to wineries and attractions and is the perfect place for a carefree break or stimulating meeting. Crowne Plaza Hunter Valley offers deluxe king or twin rooms, spa suites and two and three bedroom self-contained villas, allowing plenty of room for you to relax. To complement your stay, why not enjoy our extensive range of on-site facilities? Rejuvenate your body at our Tea Tree Spa, reward your palate at one of our restaurants or bars, enjoy a round of golf on the 18 hole golf course, or relax in the 25 metre outdoor heated pool. You can enjoy the full range of our on-site facilities while the kids are entertained by a selection of supervised kid-friendly activities in the on-site Water Dragons Club. Crowne Plaza Hunter Valley's premier location and dedication to outstanding personal service has secured its reputation as the hotel of choice in the Hunter Region. ... more   less 

Additional Information about Crowne Plaza Hunter Valley

Address: 430 Wine Country Drive, Lovedale, Cessnock, New South Wales 2325, Australia
Region: Australia > New South Wales > Greater Newcastle > Cessnock > Lovedale
Price Range: €120 - €331 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hunter Valley 4.5*
Number of rooms: 414
Reservation Options:
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Also Known As:
Crowne Plaza Hunter Valley Hotel Lovedale
Crowne Plaza Lovedale
Crowne Plaza Hotel Lovedale
Crowne Plaza Hunter Valley Greater Newcastle/Lovedale
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hunter Valley staff and other travellers.
4 questions
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Questions? Get answers from Crowne Plaza Hunter Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground floor if you have little kids to avoid stairs”
 of 5 bubbles BGWGIE, 19 Mar 2017 | Read review
“Self containing villas are good value for a large family”
 of 5 bubbles AndrewFernando, 18 Feb 2017 | Read review
“Ask for a ground floor unit if staying in one of the two bedroom villas”
 of 5 bubbles C477KBandrewb, 13 Feb 2017 | Read review
“Definitely get a villa, more room and private”
 of 5 bubbles 766leahm, 13 Feb 2017 | Read review
“the villa have nice big rooms”
 of 5 bubbles Michael2013Odessa, 24 Jan 2017 | Read review
5 of 5