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Grand Sirenis Matlali Hills Resort & Spa

About
Location
Cleanliness
Service
Value
Property amenities
Room Service
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Concierge
Pool
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Heated pool
Outdoor pool
Sauna
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Location
Full view
Contact
Carretera Punta Mita Km 0.2, La Cruz de Huanacaxtle 63734 Mexico
Name/address in local language
Getting there
Ordaz15 km
See all nearby hotels
Reviews (835)
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545 results
Traveller rating
242
157
74
39
33
Traveller type
Time of year
LanguageEnglish
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242
157
74
39
33
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All reviews mineral pool beach club health bar la cruz beach shuttle adult pool japanese restaurant relaxing pool puerto bahia adults only section minute shuttle sunday market pool bar tuna tartare basketball court smoothie bar soaker tub
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1 - 5 of 545 reviews
Reviewed 3 days ago via mobile

This place is wonderful for relaxation . It’s not a party hot spot but it sure makes up for it on service and accommodation . Every staff member is top notch and they go all out to help . Love this place would definitely revisit

Date of stay: December 2018
Thank louiseanne6
Reviewed 3 days ago via mobile

This is the second time iv'e visited the hotel . A bit shorter than last time, but just as sweet. Check in is always a pleasure, this time o got to meet Omar who was THE MAN as well as Alex the bellboy, who knew...More

Date of stay: December 2018
Thank 953taddym
Reviewed 5 days ago

We were guests of timeshare members and have never stayed at an all-inclusive before in Mexico. We were located in Jungle rooms in building 6 at the top of the resort. Note: You cannot walk to the beach from this resort. Things we liked: -...More

Date of stay: December 2018
Thank ZoeAM
Reviewed 1 week ago

The choice of our week at the Grand Sirenis Matlalia Hills Resort was due to last minute availability more than a desire to go specifically to this location. We were quite familiar with the Puerto Vallarta area so were happy to be able to find...More

Date of stay: November 2018
Thank David S
Response from GrandSirenisMatlali, Director de Relaciones con Clientes at Grand Sirenis Matlali Hills Resort & SpaResponded 4 days ago

Dear David S, We appreciate that you took the time to share your experience at Grand Sirenis Matlali. We are happy to know that you enjoyed an unforgettable experience, our facilities and the services provided by our Staff. Thanks for your positive comments and recommendations....More

Reviewed 2 weeks ago via mobile

911 WARNING FLAGS ALL OVER THE PLACE it felt like I was waiting to die.... Went with my Son was met with ill reguard all over the place ... We were never treated so poorly by the staff anywhere ... We are Sirenis Friends and...More

Date of stay: December 2018
3  Thank tinytrophy6969
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Questions & Answers
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Diane H
17 December 2018|
AnswerShow all 2 answers
Response from Khalil T | Reviewed this property |
Butler/Driver: 200 pesos/bellboy for the entire stay Concierge: 0 pesos (I think they have the highest pay and some are very lazy) Cleaning staff: 100 pesos/day (It made a huge difference) Wait staff: 20, 50 or 100 pesos per... More
0
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Magicat50
15 December 2018|
AnswerShow all 3 answers
Response from Felicia B | Reviewed this property |
If you are talking about the new towers and new pool area that they have been building in addition to the two adult only towers at the top of the property, I don't believe that's open yet. We were there in September and they... More
0
Votes
Sunshine03545513077
7 December 2018|
AnswerShow all 3 answers
Response from Khalil T | Reviewed this property |
We don't smoke in my family, so I didn't pay attention to this detail. I don't remember seeing smokers. I believe the restrooms, restaurants, bars, pools, spa and most of the rooms are smoke-free. I think it is okay to smoke... More
1
Vote
Room Tips
"If mobility is an issue, request rooms in lower towers. Adult-only Jungle rooms in building 5 & 6 are..."
ZoeAM
5 days ago
Read review
"I recommend the villas if you can. They are a little more private and have awesome views of the mountainside."
437feliciab
29 Oct 2018
Read review
"Adult only, newer tower rooms are very nice with views of the ocean. Family bungalow rooms give you more..."
dawntF2974EH
18 Oct 2018
Read review
"If you like the pool stay in building 5 for Adult only"
X872CCmariol
8 Oct 2018
Read review
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PRICE RANGE
US$156 - US$407 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Matlali Hotel
LOCATION
MexicoPacific CoastNayaritRiviera NayaritLa Cruz de Huanacaxtle
NUMBER OF ROOMS
40
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