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Grand Sirenis Matlali Hills Resort & Spa

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Traveller (900)
Room & Suite (607)
Pool & Beach (278)
Ratings and reviews
  • Excellent49%
  • Very good26%
  • Average12%
  • Poor7%
  • Terrible6%
Travellers talk about
“mineral pool”(42 reviews)
“beach club”(127 reviews)
“la cruz”(39 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
4 Star Hotel
View all hotel information
Location and contact
Carretera Punta Mita Km 0.2, La Cruz de Huanacaxtle 63734, Mexico
14.6 km to Ordaz
54 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (715)
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489 results
Traveller rating
214
143
66
36
30
Traveller type
Time of year
LanguageEnglish
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214
143
66
36
30
Show reviews that mention
All reviewsmineral poolbeach clubla cruzhealth barbeach shuttleadult poolrelaxing pooljapanese restaurantpuerto bahiasunday marketminute shuttlepool barrain shower headadults only sectiontuna tartarebasketball courtsoaker tub
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1 - 5 of 489 reviews
Reviewed yesterday

My partner and I stayed here last week and had a nice time. The rooms, views, and facilities are gorgeous. However, the staff and the food were where they could use some significant improvement. For example: we went to the beach club, about a 20m...More

2  Thank RogueB
Reviewed 2 days ago

One of the most beautiful places i have ever been to. The resort is set into a hillside overlooking the bay. Just so scenic. Tends to be to the quiet side but that is what we wanted . Definitely geared to adults. The mineral pool...More

Thank jrac61
Response from GrandSirenisMatlali, Director de Relaciones con Clientes at Grand Sirenis Matlali Hills Resort & SpaResponded 2 days ago

Dear jrac61, On behalf of all our Staff we would like to thank you for visiting Grand Sirenis Matlali and for sharing your comments. We are glad to read you enjoyed of a wonderful vacation filled with great views, relaxation and fun. Once again, we...More

Reviewed 2 days ago via mobile

We stayed at this resort for two weeks and it was incredible. The location was surreal and extremely peaceful. The service was amazing by all staff members. The reception team were always happy to help, making booking taxis easy for us and assisting us with...More

Thank hannahj_1080
Response from GrandSirenisMatlali, Director de Relaciones con Clientes at Grand Sirenis Matlali Hills Resort & SpaResponded 2 days ago

Dear hannahj_1080, We appreciate your preference to enjoy your most recent vacation at Grand Sirenis Matlali. We are happy to know that you enjoyed your Grand Sirenis Matlali experience, our facilities and the services provided by our Staff. Thanks for your positive comments. It will...More

Reviewed 5 days ago

What a beautiful Oasis within the hills of Matlali. Service - outstanding ***** (five stars). Concierge Jose Gomez went above and beyond his call of duty to make sure we had a great time, and we did. Gracias amigos. Las FilipinasMore

2  Thank George S
Response from GrandSirenisMatlali, Director de Relaciones con Clientes at Grand Sirenis Matlali Hills Resort & SpaResponded 3 days ago

Dear George S, On behalf of the entire staff of Grand Sirenis Matlali, we would like to thank you for taking the time to share your vacation experience. We are happy to know that you had a great experience at our beautiful resort, and that...More

Reviewed 5 days ago

Just returned from our trip - had a great time: swimming in all the pools, enjoying the views around and going to the beach. We also enjoyed chatting with the staff, especially Braulio (concierge) who provided tons of information on the hotel and the surrounding...More

1  Thank s0leilvac
Response from GrandSirenisMatlali, Director de Relaciones con Clientes at Grand Sirenis Matlali Hills Resort & SpaResponded 3 days ago

Dear s0leilvac, We appreciate your preference to enjoy your most recent vacation at Grand Sirenis Matlali. We are happy to know that you enjoyed an good experience, our facilities and the services provided by our Staff. Thanks for your positive comments. It will be a...More

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About
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
40
Price range
US$148 - US$499 (Based on Average Rates for a Standard Room)
Location
Mexico > Pacific Coast > Nayarit > Riviera Nayarit > La Cruz de Huanacaxtle
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Air Conditioning
Airport Transportation
Concierge
Dry Cleaning
Heated pool
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Beachfront
Bar/Lounge
Breakfast included
Room types
Non-Smoking Rooms, Suites
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
40
Price range
US$148 - US$499 (Based on Average Rates for a Standard Room)
Location
Mexico > Pacific Coast > Nayarit > Riviera Nayarit > La Cruz de Huanacaxtle
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
40
Price range
US$148 - US$499 (Based on Average Rates for a Standard Room)
Location
Mexico > Pacific Coast > Nayarit > Riviera Nayarit > La Cruz de Huanacaxtle
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Traveller (900)
Room & Suite (607)
Pool & Beach (278)
Dining (130)
Amenities (95)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
430birdy100
17 July 2018|
AnswerShow all 2 answers
Response from Wanda S | Reviewed this property |
I didn’t see a pillow option.
1
Vote
430birdy100
17 July 2018|
Answer
Response from bubbelbine | Reviewed this property |
You'll have a fridge in your room, maybe ask at the first breakfast if you could get cream to take to your room or go into town and buy some. Unfortunately, there is no store at the resort.
1
Vote
knazario
8 July 2018|
AnswerShow all 7 answers
Response from Chellelw | Reviewed this property |
My daughter drank frozen drinks all week while we there and she never had any issues!
1
Vote
Room Tips
"Our bed in the adults-only tower was as hard as a rock."
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"The rooms all have good views depending what you wanted a view of."
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"This resort has the adult side on the top of the hill...w/ the best view."
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"Take lots of small denomination bills for gratuities. It was quite hard to get change."
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