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Niseko Alpen Hotel

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162 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Hong Kong
Reviewed 2 January 2017 via mobile

At the recommendation of our travel agent, we booked the Niseko Alpen Hotel. Upon arrival, it did not look like much from the outside... seems dated. However, upon check in, you realize that the staff at this hotel go out of their way to make you feel welcomed. They even remember your name! Check in was smooth and quick. Staff...

3Thank DocsLo
Singapore, Singapore
Reviewed 1 January 2017

First timer to Niseko and this hotel does not disappoint. We took the Hokkaido Resortliner from the airport which was pretty straight forward and head directly to Niseko. The nearest stop for drop off to this hotel will be the Hirafu Welcome Center (Should be the second stop for the bus drop off) From the Hirafu Welcome Center, the hotel...

3Thank dmstar88
Reviewed 25 December 2016 via mobile

Room is good size for family with toddler. Lots of space to move around. Room is clean and toiletries are available. Hotel is located opposite the Welcome center. Restaurant are within walking distance

Thank Cindy T
Hong Kong, null, Hong Kong
Reviewed 22 December 2016 via mobile

The hotel room for family of four is reasonable size and breakfast is nice with lot of different types of western and Japanese foods. Although the breakfast hours is kind of short only from 7-9am. The swimming pool and onsen area is kind of small in compare to the same class of hotel. But Alpen strong point is the unbeatable...

Brisbane, Australia
Reviewed 25 May 2016 via mobile

This would have to be one of the best ski-in hotels in the world. We had planned on travelling with two children and changed at the last moment. The hotel staff were excellent helping us change to a different room - Japanese style - was excellent - brilliant bathroom, super comfy bed (actually could be set with 3 beds if...

Thank Noodnut
Hong Kong, China
Reviewed 11 April 2016

hv stayed twice before all for skiing, including this time round. hv good rotenburo and indoor swimming pool. Morning buffet is much better than previously with more choices of both jp and western foods, e.g. Omelette and fried eggs made on order, fresh sashimi etc. in-room wifi can be weak so hv to go to lobby for better reception.

Thank DLi_hk
Mililani, Hawaii
Reviewed 2 April 2016

Great hotel in a convenient location! The hotel is clean, the rooms are well maintained, and the staff very friendly. Each room has an assigned ski locker and towards the end of our week long stay, a glove dryer was set up, which was nice. The onsen is a must after a fantastic day on the slopes. Housekeeping will clean...

1Thank goozgirl
Reviewed 28 March 2016

This was our second stay at Niseko Alpen Hotel. The location proved again very good (ski-in ski-out and a lot of restaurants nearby) and so did the superb mountain view from the room (we chose again a mixed Japanese- Western style room). The bathroom was ok, although not exceptional, as it was the usual cabin type (which is always quite...

2Thank GiloManila
Hong Kong, China
Reviewed 24 March 2016

I suppose it's one of the few real ski-in ski-out hotels in Grand Hirafu. You either climb a short slope (20 m maybe) uphill for the quad chair, or ski downhill on Family run to the bottom for the other pair chair lift. There are a few stairs from the ski locker room to the ski trail. Apart from that...

Thank jaylowe
Victoria, Australia
Reviewed 12 March 2016

Hotel is in prime position, just note that if you are going to book for four people in the one room be prepared for a tight squeeze ! a very tight squeeze but overall cannot complain the position is spot on.

Thank Jono P

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  • Pool
  • Restaurant
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about Niseko Alpen Hotel

Address: 204 Yamada, Abuta-gun, Kutchan-cho 044-0081, Hokkaido
Region: Japan > Hokkaido > Abuta-gun > Kutchan-cho
Price Range: €105 - €287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Niseko Alpen Hotel 3.5*
Number of rooms: 130
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Also Known As:
Niseko Alpen Hotel Japan/Hokkaido - Kutchan-Cho
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Questions & Answers

Here's what travellers have asked, with answers from Niseko Alpen Hotel staff and other travellers.
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Questions? Get answers from Niseko Alpen Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room facing the ski course”
DLi_hk, 10 Apr 2016 | Read review
“Choose rooms facing the ski lift”
goozgirl, 2 Apr 2016 | Read review
“Choose a room with mountain view”
GiloManila, 28 Mar 2016 | Read review
“Choose a room facing the ski lifts”
Campbell_Anderson_88, 14 Feb 2016 | Read review
“we seriously just slept in the room so it didn't matter. you did have to call the front desk to set up free wi-fi though.”
danieltF3698FU, 5 Apr 2015 | Read review
5 of 5