We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Chalet Ivy

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Chalet Ivy
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

113 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 93: English reviews
Start your review of Chalet Ivy
 Click to rate
Reviewed 1 week ago via mobile

Perfectly located if you want to be in the middle of it all. Right across from dot base you can literally be skiing on the slopes in a few minutes or if you are really really lazy you can get the shuttle to drop you off 100 m up the hill. The rooms although small are very highly appointed with...

 Report
Helpful?
Thank Francesca K
ChaletIvyManager, マネージャー at Chalet Ivy, responded to this review

Dear Francesca K, Thank you for staying with us and for reviewing our property. We are very happy to hear that you enjoyed our location, services, and facilities. We'd like to pass along your compliments to our staff as well. We look forward to serving you again on your future stays in Niseko. With much appreciation, Makoto Iwasa, Hotel Manager

Singapore
Reviewed 1 week ago

Small boutique hotel. Felt "homey" since it's not a big resort hotel. Slightly better than the typical Japanese hotel but somewhat still give me the 'cramped' feel that most Japanese hotel are famous for. Breakfast - although there aren't tonnes of choices, it is surprisingly good. But the staff doesn't seems to like clearing your plate immediately but rather wait...

 Report
Helpful?
Thank blur_traveller
ChaletIvyManager, マネージャー at Chalet Ivy, responded to this review

Dear blur_traveller, Thank you for staying with us and for taking the time to review our property. We are glad to hear that you enjoyed your stay for the most part. Thank you also for all your suggestions, which we would like to follow up on. We hope to have another opportunity to welcome you back in the future. With...

Vancouver, Canada
Reviewed 2 weeks ago

The service was great-there is absolutely nothing to complain about! They picked us up from the welcome center to take us to the hotel which was only 250 m away but we didn't want to walk in the snow with our luggage. Ski rental was in a shop on the ground floor. The equipment I had reserved online was waiting...

 Report
Helpful?
1Thank Helen O
ChaletIvyManager, マネージャー at Chalet Ivy, responded to this review

Dear Helen O, Thank you for staying with us and for taking the time to post your review. We are very pleased to hear that you had an excellent stay and were able to enjoy our services. We'd also like to pass along your compliments to our staff. We certainly hope to have an opportunity to serve you again in...

Reviewed 2 weeks ago

My friend and I visited Hirafuzaka after skiing, and it was the best dinner we've ever had in Niseko. The restaurant is easily accessible to Grand Hirafu's dot base, and the ambiance is very relaxing. Ami and Alex served us with great hospitality and even gave us food recommendations which was just in our taste. We had Ochazuke and Gyudon...

 Report
Helpful?
Thank Ji Yoon K
ChaletIvyManager, マネージャー at Chalet Ivy, responded to this review

Dear Ji Yoon K, Thank you very much for visiting HirafuZaka! We are very excited to hear that you enjoyed our food, services, location, and atmosphere! We certainly look forward to welcoming you back so that you can try our many other menu choices. With much appreciation, Makoto Iwasa, Hotel Manager

Toronto, Canada
Reviewed 4 weeks ago

Chalet Ivy was nice and to our liking. We went to Niseko for only 2 days so we did not have much time. We took the JR from Sapporo to Kutchan and Chalet Ivy provided free transport from JR Kutchan. Our room was 529 the deluxe onsen suite. As we have arrived early, we went for our snow mobile ride...

 Report
Helpful?
Thank liliant
ChaletIvyManager, マネージャー at Chalet Ivy, responded to this review

Dear liliant, Thank you for staying with us and for sharing your review. We are very pleased to hear that you had an excellent experience and were able to take advantage of our services. We certainly look forward to welcoming you back on future stays in Niseko! With much appreciation, Makoto Iwasa, Hotel Manager

Zurich, Switzerland
Reviewed 17 February 2017

Well, one of the only "real" hotel choices in Niseko Hirafu (Ki and Chalet Ivy). Generally quite impressed with the infrastructure - however, the deluxe room are too small for a ski resort - at this hefty price tag. Very well equipped, good noise insolation, nice shower and bathroom - but the room itself rather reflects on a smallish business...

 Report
Helpful?
Thank michael_zrh
ChaletIvyManager, マネージャー at Chalet Ivy, responded to this review

Dear michael_zrh, Thank you for staying with us and for taking the time to review our property. We are happy to hear that your experience was positive for the most part and thank you very much for your suggestons about our services. We will continue to work on staff training so that our guests are treated courteously at all times....

Reviewed 11 February 2017 via mobile

Our first time visit to Niseko during chinese new year was a huge success. Chalet ivy was very prompt in responses even before we arrived. Most of their rooms were booked so we dint get the Mt Yotei view rooms but we dont regret it as the mountain was not visible due to snow n fog 3 out of 4...

 Report
Helpful?
Thank Sheeba K
ChaletIvyManager, マネージャー at Chalet Ivy, responded to this review

Dear Sheeba K, Thank you very much for staying with us and for taking the time to review our property in great detail. We are very happy to hear all your positive experiences with us, and especially pleased to hear that you enjoyed our hot pot. We would like to pass along your comments to our staff. We look forward...

Sydney, Australia
Reviewed 10 February 2017

We stayed five nights during the first week in Feb 2016 for a week of skiing. The hotel is a quick free shuttle bus to either .Base or the Gondola and close enough to .Base to walk downhill after a day on the slopes. All the staff were amazingly friendly, from reception, bar, ski concierge and restaurant. We have incorrectly...

 Report
Helpful?
Thank GR3G0RY-S
ChaletIvyManager, マネージャー at Chalet Ivy, responded to this review

Dear GR3G0RY-S, Thank you very much for staying with us and for posting your review. We are very happy to hear that you enjoyed a comfortable stay with us and would like to pass along your message to our staff. We look forward to serving you again in the future. With much appreciation, Makoto Iwasa, Hotel Manager

Reviewed 3 February 2017

This is my 2nd time staying at this hotel and we had a great time. Ivy is located in the middle of upper Hirafu which I think is more convenient since they provide shuttle to the ski lift but at night all the shops and restaurants are within min of walking distance. The supermarket at Hirafu 88 next door is...

 Report
Helpful?
Thank samuelw531
ChaletIvyManager, マネージャー at Chalet Ivy, responded to this review

Dear samuelw531, Thank you very much for staying with us again! We appreciate your detailed review and would like to pass along your positive comments to our staff. Thank you also for your suggestion about breakfast. We certainly look forward to welcoming you back again on your future stays in Niseko. With much appreciation, Makoto Iwasa, Hotel Manager

Hong Kong, China
Reviewed 1 February 2017

Rooms small but well appointed and very clean. Onsen is nice - not very big but perfect for a quick soak off the slopes. Staff friendly and efficient. Breakfast good. This is a very convenient location. Minutes walk from the lifts with an easy free shuttle service. Ski valet and ski hire on site. Close to all the bars and...

 Report
Helpful?
Thank Valleyone
ChaletIvyManager, マネージャー at Chalet Ivy, responded to this review

Dear Valleyone, Thank you very much for staying with us and for reviewing our property. We are happy to hear that you had an overall positive experience and look forward to welcoming you back on your future stays in Niseko. With much appreciation, Makoto Iwasa, Hotel Manager

108 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (64)
Viewed
View from Room (14)
Viewed
Dining (4)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (9)
Viewed
Bathroom (3)
Viewed
2:12
Videos (1)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Room/Suite (22)
Viewed
Hotel & Grounds (2)
Viewed
Dining (6)
Viewed
Bathroom (3)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Kutchan-cho
Yama Shizen
#4 of 19 in Kutchan-cho
114 reviews
Niseko Park Hotel
#12 of 19 in Kutchan-cho
51 reviews
Ki Niseko
#1 of 19 in Kutchan-cho
249 reviews
Show Prices
Show Prices
Show Prices
Niseko Alpen Hotel
#3 of 19 in Kutchan-cho
160 reviews
Niseko Prince Hotel Hirafutei
#5 of 19 in Kutchan-cho
195 reviews
Niseko Onsen
Hilton Niseko Village
Hilton Niseko Village
#2 of 11 in Niseko-cho
1,337 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in Hirafu’s Upper Village, luxury boutique hotel Chalet Ivy accommodates travelers of the world with fine hospitality and a hearty home away from home experience. Whether you are touring the bounty of natural beauty that is summertime in Hokkaido or heading out for a long day on the world-famous Niseko powder snow, Chalet Ivy is here to welcome you home afterwards! Comfortable rooms with mountain views, delicately prepared Japanese cuisine with wine and Japanese sake, natural onsen hot springs, gym, and spa, and activity concierges are here to make your stay in Niseko truly luxurious. ... more   less 

Additional Information about Chalet Ivy

Address: 188-19 Yamada, Abuta-gun, Kutchan-cho 044-0081, Hokkaido
Region: Japan > Hokkaido > Abuta-gun > Kutchan-cho
Price Range: €210 - €523 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chalet Ivy 3.5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Priceline, Agoda, Booking.com, JAPANiCAN, Hotel.de, HRS and Despegar.com so you can book your Chalet Ivy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Chalet Ivy staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Chalet Ivy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing Mt. Yotai.”
 of 5 bubbles HelenO363, 13 Mar 2017 | Read review
“Choose a high level room with either yotei or hirafu views.”
 of 5 bubbles risxlene, 10 Jan 2017 | Read review
“We liked the new wing because its closer to the ski valet”
 of 5 bubbles Monchan736, 3 Aug 2016 | Read review
“Room with Mt. Yotei view”
 of 5 bubbles LinCHK, 1 May 2016 | Read review
“Ask for the rooms in the new wing, they are literally brand new & modern”
 of 5 bubbles OlaAleks, 18 Feb 2016 | Read review
5 of 5