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Marina d'Or Gran Duque 4*

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1,218 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Helensville, New Zealand
Reviewed 3 weeks ago via mobile

We will start from the bedroom, the air conditioning does not work, the hydro bath does not work, the fridge makes noise. We had everything included but every where is very busy you have to wait for everything, restaurant, coffee shop, swimming pool. Because not enough staff. And very difficult for english people. No organization for the show, tickets for...

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Helpful?
Thank peregrino2002gil
Barcelona, Spain
Reviewed 3 weeks ago

Christmas away from home as a surprise for my son was the idea and Marina D'Or didn't overall disappoint during our 4 day stay 24 - 27 December '16. The Hotel Gran Duque on the other hand was a mixed experience, on the whole great but with some serious issues that management need to address sooner rather than later in...

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Thank AlanBroadbent
MarinadOr_Vacaciones, Director de Relaciones con Clientes at Marina d'Or Gran Duque 4*, responded to this review

Alan, we thank you that you have chosen us as a destination to enjoy a few days with family and the time that has invested in detailing your stay in our hotel Gran Duque. We want to thank your words to describe our spacious and bright rooms that are totally designed to our guests enjoy an unbeatable rest. We are...

Sofia, Bulgaria
Reviewed 18 October 2016

Two weeks ago, we returned from a seven-day holiday in Marina Dor Grand Duque. The hotel is very good. Rooms are spacious enough and cleaned every day. Towels and accessories in the bathroom are changed as needed or every day (if you're used so). We were in block B, where each room has a balcony. The bed was extremely comfortable...

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Helpful?
Thank Lina T
MarinadOr_Vacaciones, Director de Relaciones con Clientes at Marina d'Or Gran Duque 4*, responded to this review

Thanks a lot for choosing us to enjoy these wonderful 7 days of rest and holidays. In Marina d’Or we put all our efforts to give you unforgettable magic holidays. Is is very nice to read these words and it makes us feel proud and encourage us to keep on giving you an excellence quality service. Thanks a lot as...

Lincolnshire, United Kingdom
Reviewed 7 October 2016

We booked this for a few days poolside chilling. We were the only non Spanish people there which for me was a bonus, no Brits in football shirts getting drunk! Rooms were good size and well equipped. Pool area was quiet and pleasant but could do with a wash down. Food was ok but cold and the elderly Spanish women...

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Thank richmarriott
MarinadOr_Vacaciones, Director de Relaciones con Clientes at Marina d'Or Gran Duque 4*, responded to this review

Thanks a lot for choosing Marina d’Or to enjoy your holidays by the Mediterranean coast and your positive words about the pools. Regarding the cold courses, we invest on the best facilities to ensure that the food arrive warm to the buffets. Regards,

London, United Kingdom
Reviewed 13 September 2016

Nice hotel, nice people! The staff was great, the girl from Reception was very friendly. The room was confortable, we had meals included and there was tasty food. The resort is very nice, they are improving every year.

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Helpful?
Thank AmelyMary
MarinadOr_Vacaciones, Director de Relaciones con Clientes at Marina d'Or Gran Duque 4*, responded to this review

Thanks a lot for choosing our Holiday Resort to enjoy a few days to rest and enjoy near the Mediterranean. It is great to read your words about our staff and receptionists, they work really hard every day to do an excellent job. Also those comments regarding our rooms and our delicious courses in the buffet. Year after year, we...

Reviewed 30 August 2016 via mobile

We booked this family holiday after a few friends referrals but were slightly worried after ready the reviews on here, which I think we're probably written by people who were not suited for the resort/hotel. On check in we were informed we had been allocated a small room and the checkin clerk was concerned that we would not be comfy...

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Thank Sophie C
MarinadOr_Vacaciones, Director de Relaciones con Clientes at Marina d'Or Gran Duque 4*, responded to this review

Firstly, from our part Marina d'Or we want to thank you for choosing us to enjoy your holiday in the Mediterranean. We are pleased to read all your great evaluation about the rooms, All Inclusive, mascots, the great work of our entertainment team, the wonderful activities or 3 *. Thank you also for your words about the personalized and friendly...

Reviewed 22 July 2016

Me and my friend stayed here for one night as we were attending the FIB festival during a trip around Spain. We had originally booked a different hotel which was a 3 star, however we were later informed due to capacity we had been 'up-graded' to a 4 star hotel nearby..result! Upon checking in we got to the desk, waited...

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Thank Beasha M
Reviewed 21 July 2016 via mobile

Spent four nights here during Benicassim festival. Very comfortable room, fantastic view, great service from staff. Would highly recommend to anybody considering the festival next year. Only downside was a gobby guest shouting profanities to the poor receptionist on night 1. No wonder us Brits get a bad name abroad!

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Thank Chris H
MarinadOr_Vacaciones, Director de Relaciones con Clientes at Marina d'Or Gran Duque 4*, responded to this review

It is great to read your wonderful comments about our comfortable rooms and its nice views, the professional treatment received from our great staff and your recommendations. It’s be great you to come back next year. Regards,

Galway, Ireland
Reviewed 19 July 2016

I was recently at the FIB festival and stayed at this hotel for 5 nights. The facilities are decent and seem well suited for families with young children especially. However, the front of house hotel staff were very bad. I can speak Spanish so it was not a language barrier issue. They were just uninterested in helping guests in any...

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Thank rochey9
MarinadOr_Vacaciones, Director de Relaciones con Clientes at Marina d'Or Gran Duque 4*, responded to this review

After reading your words, we want to ask for apologies if you found the treatment of our reception staff was discourteous. In their training they are advised about how to attend the clients and to inform them if they need information. We have advised the Hotel Manager to improve staff training on this matter, if it is needed. Regards,

Reviewed 18 July 2016 via mobile

Ended up staying here during the Fib Benicassium festival as it was one of the partner hotels on the festival's official website. While we weren't expecting it to be that luxurious we were dissapointed with what we got from a supposedly 4* hotel. Upon arriving the first staff member we dealt with was polite and friendly but had quite limited...

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Thank Emajor123
MarinadOr_Vacaciones, Director de Relaciones con Clientes at Marina d'Or Gran Duque 4*, responded to this review

First of all we would like to ask for apologies if you found any inconvenience during your stay. Marina d’Or Travle Agency, during the festival, has offered the service of return transfer, it is the reason why our receptionists informed you about this service, easier and more comfortable for you. Regarding the taxis, is an issue totally external to Marina...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Gran Duque 4* Hotel is the newest and most modern hotel in the Holiday Resort. Located 370 metres from the beach and 200 metres from the seawater spa, the hotel has a SPA and an outdoor pool with solarium. It has 561 spacious rooms with views of the Holiday Resort. The hotel's excellent service, its capacity and guest attention make it the perfect place to enjoy a family holiday. The hotel has recently been awarded the Family Tourism category, the beach has been awarded a Blue Flag and the Marina d'Or Holiday Resort has been awarded a prize as the Best Family Resort in Spain. ... more   less 

Additional Information about Marina d'Or Gran Duque 4*

Address: Carrer els Terrers, s/n, 12594 Oropesa Del Mar, Spain (Formerly Gran Duque 4 Hotel)
Region: Spain > Valencian Country > Province of Castellon > Oropesa Del Mar
Price Range: €64 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marina d'Or Gran Duque 4* 4*
Number of rooms: 564
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com and Expedia so you can book your Marina d'Or Gran Duque 4* reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Duque Hotel
Hotel Style:
#1 Best Value Hotel in Oropesa Del Mar
#2 Luxury Hotel in Oropesa Del Mar
#2 Spa Hotel in Oropesa Del Mar
#2 Green Hotel in Oropesa Del Mar
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Questions & Answers

Here's what travellers have asked, with answers from Marina d'Or Gran Duque 4* staff and other travellers.
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Questions? Get answers from Marina d'Or Gran Duque 4* staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that is on the corner of the building as this will get you an L-shaped balcony, ie more balcony space.”
 of 5 bubbles AlanBroadbent, 28 Dec 2016 | Read review
“Good location”
 of 5 bubbles jesuisAnna, 8 May 2016 | Read review
“either location are great.”
 of 5 bubbles fouads2, 27 Feb 2015 | Read review
“Rooms on high floors have a good view but lifts can get very busy. Some rooms at the back of the hotel (1051) get some noise from the train lines.”
 of 5 bubbles HalKen, 3 Jun 2014 | Read review
“I stayed in room 422 which was nice and quiet.”
 of 5 bubbles KelvinS520, 10 Mar 2013 | Read review
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