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Zao Onsen Tsuruya Hotel

73 reviews
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Traveller (54)
Dining (4)
Room & Suite (4)
Overview
  • Excellent54%
  • Very good39%
  • Average6%
  • Poor1%
  • Terrible0%
Travellers talk about
“easy access”(2 reviews)
“beef”(2 reviews)
“zao onsen”(6 reviews)
Free Parking
Air Conditioning
Restaurant
Family Rooms
3.5 Star Hotel
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Name/address in local language
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1 - 5 of 15 reviews
Reviewed 17 August 2016

As suggested by the topic, this is one of the most forigener friendly hotel in the area, judged by the level of easy access, multi-lingual signage and above average English proficiency of a small number of the staffs. This hotel is by no mean an...More

1  Thank Crossingtheglobe
Reviewed 24 January 2016

Stayed here for a few nights one winter and loved it so much that I wish I stayed longer. The staff were very kind and thoughtful, and the room was wonderfully cozy. My favourite part was the variety of onsen, especially the cave bath! My...More

2  Thank jeshhh
Reviewed 2 November 2015

Stayed here for 1 night to experience a more traditional Japanese hotel. Its not actually a particularly old building but is operated in a very traditional manner. The staff spoke limited english apart form one of the gentleman. All the staff were incredibly kind and...More

Thank Feedbackpro2018
Reviewed 16 August 2015

Tsuru-ya Hotel is a traditional Japanese inn (ryokan) located in Zao Onsen (spa). There’s a long, winding drive up the mountain to get there. We were six in a van, and the people in the back-most seats had to have strong stomachs. You leave your...More

1  Thank Ms_Yokohama2014
Reviewed 25 March 2015 via mobile

Styed here for 4 nights with a lot of friends. We came here for snowboarding. This hotel is very clean and suitted in tranditional Japanese style. The onsen is great. Food is too delecious to describe. The service can't be great. Everyday we finished the...More

1  Thank pppeko
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About
Amenities
Top amenities
Free Parking
Restaurant
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$144 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Yamagata
Room types
Family Rooms
Details
Price range
US$144 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Yamagata
Room types
Family Rooms
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Traveller (54)
Dining (4)
Room & Suite (4)
Hotel & Grounds (47)
Bathroom (1)
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Room Tips
"best views are from the higher floors"
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"I encourage Westerners to stay in a Japanese style room. This hotel completely met my best hopes and exceeded..."
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"Our room faced the bus station and had magnificent views down the valley. Get a top floor room if possible."
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