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Mosaic

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Mosaic
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313 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Burlington, Canada
Reviewed 17 January 2017 via mobile

The suites are very spacious and clean. We rented a 2 bedroom. The master bedroom had a king bed amd an ensuite. The second bedroom had 2 double beds and there was also a pull out couch. The out door hot tubs and heated seasonal pool are amazing after a day on the hills. We had sucha great time we...

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Helpful?
Thank Trish P
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear Trish P, Thank you for this lovely review of your recent visit to Blue Mountain and the Mosaic suites. We’re delighted to hear how much you enjoyed your stay and convenience of the location to the slopes. The rooms are very nicely laid out and recreational facilities are a great bonus at this property. We can’t wait to have...

Austin, Texas
Reviewed 17 January 2017 via mobile

I stayed in a 2bdr 2ba suite from 1/13-1/16. This is a nice little unit. Front Desk staff was available 24/7. Joshua "Josh" was really super nice, helpful and friendly. We kept needing something in rm 300 and he delivered with a smile. Actually All of the hospitality people that serviced our room were great. Out of all the places...

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Helpful?
Thank Ariesgurl
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear Ariesgurl, Wonderful review, thank you for providing so much detail and thank you for offering praise for the services of our associates, in particular “Josh”. It’s somewhat unusual to hear that our Front Office associates fell short on delivering exceptional service, we will direct the leaders in this area to your comments for coaching purposes. The suites are nicely...

Mississauga, Canada
Reviewed 16 January 2017 via mobile

We stayed at Mosaic for a weekend in a one bedroom apartment. Good size for family of 4. Very clean. All utensil in mini kitchen. Outside pool warm with 30 degrees water, hot tub with 40 degrees. I would recommend this properly.

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Helpful?
Thank Agnes75
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear Agnes75, Thank you for sharing some details of your experience during a visit to the Mosaic suites at Blue Mountain Resort. The kitchens offer great convenience and the recreational facilities are very popular at this property. We very much appreciate your recommendation. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality

Strathroy, Canada
Reviewed 8 January 2017 via mobile

We stayed at the mosaic at blue mountain village we had the three bedroom, plus pull out couch, two baths suite full kitchen fireplace, dinning for eight, bathrobes, right in the village just steps away from ski hills, free valet for skis. Outdoor heated pool and hot tubs, sauna, view was spectacular, the hotel staff were amazing the suite was...

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Helpful?
Thank jjl20152015
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear jjl20152015, Wow, it doesn’t get much better than this, thank you for taking the time to post such a stellar review of your New Year’s trip to Blue and the Mosaic suites. The rooms are spacious and yet cozy with all the conveniences of home away from home. We hope you will book your stay here again and continue...

Toronto, Canada
Reviewed 2 January 2017 via mobile

We stayed at the Mosaic in a one bedroom suite. The new renovation is beautiful and aesthetically very pleasing. Outdoor pool and hot tub are amazing! Although it was great to look at, the service could use great improvement. We stayed for three nights and room cleaning was forgotten the first night. The second night, we walked in and the...

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Helpful?
Thank spamaz
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear spamaz, Thank you for reviewing your stay at the Mosaic suites at Blue Mountain Resort, your comments are greatly appreciated. This property completed a refurbishment in the spring of 2016 and is enjoying very positive comments from new and previous guests. Our daily cleaning services, unless otherwise requested for a fee, are comprised of trash removal, fresh linens as...

Canada
Reviewed 27 December 2016

We stayed here over Christmas for three days. The hotel is beautiful with an amazing staff. Easy friendly check-in with lots of help from the Bellman Bob. A few things were missing in our room and just a quick phone call to ays (at your service )and someone would be up with whatever we needed. Nathan was most helpful. They...

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Helpful?
Thank readytobook
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear readytobook, Thank you for providing this very thorough review of your latest visit to Blue Mountain Resort and the Mosaic Suites. Your feedback is very much appreciated and your praise of our facilities and services goes a long way with the team. Our Village guest rooms should be equipped with a kettle; we regret to hear that you had...

Toronto, Canada
Reviewed 19 December 2016

I struggle to give Mosaic 4 stars because of one major flaw, there is zero soundproofing of their rooms from the hallway. We stayed for two nights over a Saturday/Sunday in early December, and on the Saturday night we tried to go to sleep relatively early 11pm (we had big and early plans on the Sunday morning because it was...

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Helpful?
Thank LindsayErins
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear LindsayErins, Thank you for taking the time to post a review of your latest stay with us at Blue Mountain Resort on Trip Advisor. We’re disappointed to hear you were adversely affected by some neighboring guests as well as hallway traffic. Our security team is usually very good at cautioning guests on report of unreasonable noise and regret to...

Port Elgin, Canada
Reviewed 19 December 2016 via mobile

My wife and 11-year-old daughter and I stayed here in December 2016. We stayed for one night. The checkin process was smooth and staff were accommodating. The location to the village and Mountain is excellent. The accommodations were very nice including the outdoor pool and hot tub. The pool was pretty chilly though and we were the only ones using...

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Helpful?
Thank JR6442
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear JR6442, What a great review, thank you for your patronage and ongoing recommendation of our resort and services. We’re pleased to hear how well you enjoyed the suite and access to the Village, conveniently outside your door. The doors are meant to self-secure without needing to be pulled, and avoid a guest leaving their room unsecured, we regret to...

Aurora, Canada
Reviewed 15 December 2016

We were visiting family in Collingwood and booked Mosaics for a night. We had a very pleasant stay in our two bedroom suite. The suite was roomy, but still had a cozy atmosphere with a gas fireplace in the open concept living area. There is a small kitchen and full size dining table if you prefer making your own meals....

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Helpful?
Thank ShanBarra
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear ShanBarra, Thank you for this lovely post following your visit to the Mosaic Suites at Blue Mountain Resort. The rooms are very well appointed, spacious and yet provide cozy feel. The kitchens are very efficient and provide an economical alternative to dining out for every meal. We hope you will have the opportunity to return and explore more of...

Reviewed 27 November 2016 via mobile

Very spacious, clean and comfortable. Close to all amenities. Studio has a well-stocked kitchenette. Located right next to the conference centre. Nice view of the Village from the room. Gas fireplace. Very friendly staff. Gym, hot tub, sauna and pool.

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Helpful?
1Thank Cindy C
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear Cindy C, What a fabulous review, thank you for taking the time to share your experience on Trip Advisor. The Mosiac suites are conveniently located in close proximity to the Village Conference Centre and mere steps away from the Village core, with dining and retail a plenty. The kitchenettes are a great bonus for those quick meals of heating...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms

Additional Information about Mosaic

Address: 108 Jozo Weider Blvd, Blue Mountains, Ontario L9Y 3Z2, Canada
Region: Canada > Ontario > Grey County > Blue Mountains
Hotel Class:2.5 star — Mosaic 2.5*
Number of rooms: 163
Also Known As:
Mosaic Hotel Blue Mountains
Mosaic Hotel Collingwood
Mosaic Resort Collingwood
Mosaic Blue Mountains, Ontario, Canada
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Questions & Answers

Here's what travellers have asked, with answers from Mosaic staff and other travellers.
7 questions
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Pickering
Mississauga, Ontario, Canada
over a year ago

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Questions? Get answers from Mosaic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for underground parking”
 of 5 bubbles rspringer72, 23 Jan 2017 | Read review
“All rooms seem to have an excellent view of the outdoor pool. BRING EAR PLUGS!!!”
 of 5 bubbles LindsayErins, 19 Dec 2016 | Read review
“All rooms in Mosaic are great rooms.”
 of 5 bubbles techiyal, 26 Sep 2016 | Read review
“Ask for a view over the pool.”
 of 5 bubbles PJ-37, 27 Aug 2016 | Read review
“All rooms are newly renovated, higher floors will give you a better view of the village or Georgian Bay.”
 of 5 bubbles ckgatto, 23 Aug 2016 | Read review
5 of 5