Everyone needs a place to lay their weary head. For travellers visiting Blue Mountains, Mosaic is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants, Mosaic makes it easy to enjoy the best of Blue Mountains.
Mosaic Hotel is a family-friendly resort offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as paid internet access is offered to guests.
Plus, guests can enjoy a pool, which has made this a popular choice among travellers visiting Blue Mountains. For guests with a vehicle, free parking is available.
While visiting Blue Mountains, you may want to try some surf and turf at one of the nearby restaurants, such as Copper Blues or C & A Steak Company.
Should time allow, Pretty River Valley Provincial Park and Craigleith Provincial Park are some popular parks that are relatively easy to get to.
Mosaic Hotel is sure to make your visit to Blue Mountains one worth remembering.
Rooms are decent and clean! Pool was broken the entire time and no alternative provided. Aquatic centre suggested, however that is an extra cost. Resort was also very loud. Called security twice, but not resolved.
My brother recently moved to Canada and was working in the Blue Mountain resort. Soon after he had moved we immediately knew that we of course wanted to fly out to Canada to visit him and explore the place he now calls home. We originally started looking at AirBnBs, but nothing really offered us the convenience that staying on site did so booked the Mosiac, which we thought was pretty good for the price on Booking.com. Upon arrival at the resort, I must admit that the Mosaic was difficult to find (we had just come off an 8-hour flight, we were cold so our bearings might have been a little bit off!) but we asked a couple of people who told us that check-in was at the Georgian (another hotel on site). We were welcomed by Courtney who was extremely friendly and knowledgeable about the resort and was able to answer all of our questions - including giving us really clear directions to the underground heated car park (a must in the snowy weather). Once we found the Mosaic and went up to our room we were really impressed with the cleanliness, the size of the room and the overall amenities available to us (we had a kitchenette which was stocked with everything needed to cook!) we even had a fire in the room! The bathroom was really nice, with a large bath and we even had robes - how luxurious! There were three of us in the room so we had 1 double bed and a pull out sofa bed, which was comfy. The only thing to mention about the sofa bed is that it doesn’t have a full duvet, only a thin blanket. But the next day the lovely staff gave us 3 extra blankets! We had a nice sized balcony which I expect would be lovely in the summer. We didn’t use the pool but by the looks of it plenty of people were enjoying it - it looked amazing in the snow! The actual Blue Mountain resort itself was amazing. It was very family friendly, with lots of different activities to do, even if you weren’t skiing (which we weren’t). If you aren’t skiing I would definitely recommend driving to the top of the mountain and walking round in the woods (especially during the snow). It was beautiful and something I’ll never forget. We also did the tubing which was great fun. There was a really big variety of restaurants which made deciding what to eat difficult!! We only spent 3 days at the Blue Mountain but would not hesitate going back and stay at the Mosaic. …
I have stayed at the Mosaic a few times with no issues, but it seems this is a new spot for march/spring breakers. Had noisy neighbors keeping us awake until 3am. Had to call security but that didn't stop them. We were not the only ones complaining, we spoke to others staying on a different floor, on a different side of the resort and they also said they were kept up all hours of the night due to noise. It really puts a damper on a family weekend away when you trying to ski with your kids the next day and everyone is exhausted. I doubt this is the first noise issue, Mosaic needs to do something about this as its ruining the hotel
The hotel room was fine and large but that is where my positive review ends. The hotel pool was out of service the entire trip, they claim a maintenance issue but many reviews on here have the same song and dance. Have to wonder if there is never not a maintenance “issue”? They have a hotel text concierge program. We tried it but they never replied. We had to ask at the front desk for coffee for the room. The activities are all closed although the website doesn’t indicate that, this includes the pool. Guests paying almost $300/night have to pay an additional $15 to park but day trippers get free parking and the underground parking lot door was up and never closed. Anyone could come and go and without a room key or paying $15/night. The shops all close early, 630-7pm and after that just some restaurants are open. The Christmas lights were supposed to be up the weekend before we arrived but that was still ongoing while we were there. Overall it was not what is promised and expensive for what we received. It might be different in Summer or ski season or post Covid but definitely not worth the price now and they make no effort to add value.…
Check in was somewhat confusing due to being directed to an adjoining hotel and being checked in there. Hotel room was very good with separate bedroom and bathroom. When we arrived there was a power outage and nobody advised us of that fact. Power was out for 3 hours. WiFi is very poor. We booked dinner for our last night of 3 and when we arrived back to our room to freshen up there was no hot water. OUCH !!! Parking was $15 per night, which was graciously removed from our bill due to our minor problems . I gave this hotel 4 stars as we have stayed in better establishments which we gave 5 stars. We would certainly return and give it another chance. I must add that all the hotels here are VERY expensive for what you get.