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Mosaic - Boutique Suites by Blue Mountain Resort

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108 Jozo Weider Blvd, Blue Mountains, Ontario L9Y 3Z2 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Hotels.comUS$220
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (196)
Room & Suite (97)
Pool & Beach (23)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 12/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mosaic - Boutique Suites by Blue Mountain Resort
Updated 12/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Blue Mountains
Location
Cleanliness
Service
Value

Everyone needs a place to lay their weary head. For travellers visiting Blue Mountains, Mosaic is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants, Mosaic makes it easy to enjoy the best of Blue Mountains.

Mosaic Hotel is a family-friendly resort offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as paid internet access is offered to guests.

Plus, guests can enjoy a pool, which has made this a popular choice among travellers visiting Blue Mountains. For guests with a vehicle, free parking is available.

While visiting Blue Mountains, you may want to try some surf and turf at one of the nearby restaurants, such as Copper Blues or C & A Steak Company.

Should time allow, Pretty River Valley Provincial Park and Craigleith Provincial Park are some popular parks that are relatively easy to get to.

Mosaic Hotel is sure to make your visit to Blue Mountains one worth remembering.

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Room & Suite (97)97
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Skiing
Children Activities (Kid / Family Friendly)
Shuttle bus service
Meeting rooms
Car park
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Spa
Non-smoking hotel
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Room features
Air conditioning
Private balcony
Seating area
Telephone
Kitchenette
Dishwasher
Microwave
Flatscreen TV
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
459Reviews16Q+A100Room tips
Traveller rating
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Popular mentions
Travelfam wrote a review Mar 2021
1 contribution
Rooms are decent and clean! Pool was broken the entire time and no alternative provided. Aquatic centre suggested, however that is an extra cost. Resort was also very loud. Called security twice, but not resolved.
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Date of stay: February 2021Trip type: Travelled with family
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Response from James H, Vice President of Hospitality at Mosaic - Boutique Suites by Blue Mountain Resort
Responded 3 weeks ago
Dear nicolesY7476RY, Thank you for this feedback, we regret to see that you were quite dissatisfied with your overall experience, largely related to the current pool closure at the Mosaic property. On a quick review of the website we can see there is notice advising guests of the closure. Additionally, third party booking sites have notices posted to inform guests in advance of reserving. Our contact centre representatives are trained to provide this notice to guests reserving by phone to avoid disappointment. We are saddened to see that this messaging did not reach you in advance of your visit resulting in your displeasure. We can assure you that we are actively working on a solution to ensure the pool is restored to service as soon as possible. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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Lizzie_ellen wrote a review Jan 2020
Fareham, United Kingdom20 contributions3 helpful votes
Hotel's Favourite
My brother recently moved to Canada and was working in the Blue Mountain resort. Soon after he had moved we immediately knew that we of course wanted to fly out to Canada to visit him and explore the place he now calls home. We originally started looking at AirBnBs, but nothing really offered us the convenience that staying on site did so booked the Mosiac, which we thought was pretty good for the price on Booking.com. Upon arrival at the resort, I must admit that the Mosaic was difficult to find (we had just come off an 8-hour flight, we were cold so our bearings might have been a little bit off!) but we asked a couple of people who told us that check-in was at the Georgian (another hotel on site). We were welcomed by Courtney who was extremely friendly and knowledgeable about the resort and was able to answer all of our questions - including giving us really clear directions to the underground heated car park (a must in the snowy weather). Once we found the Mosaic and went up to our room we were really impressed with the cleanliness, the size of the room and the overall amenities available to us (we had a kitchenette which was stocked with everything needed to cook!) we even had a fire in the room! The bathroom was really nice, with a large bath and we even had robes - how luxurious! There were three of us in the room so we had 1 double bed and a pull out sofa bed, which was comfy. The only thing to mention about the sofa bed is that it doesn’t have a full duvet, only a thin blanket. But the next day the lovely staff gave us 3 extra blankets! We had a nice sized balcony which I expect would be lovely in the summer. We didn’t use the pool but by the looks of it plenty of people were enjoying it - it looked amazing in the snow! The actual Blue Mountain resort itself was amazing. It was very family friendly, with lots of different activities to do, even if you weren’t skiing (which we weren’t). If you aren’t skiing I would definitely recommend driving to the top of the mountain and walking round in the woods (especially during the snow). It was beautiful and something I’ll never forget. We also did the tubing which was great fun. There was a really big variety of restaurants which made deciding what to eat difficult!! We only spent 3 days at the Blue Mountain but would not hesitate going back and stay at the Mosaic.
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Date of stay: January 2020Trip type: Travelled with family
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Response from James H, Vice President of Hospitality at Mosaic - Boutique Suites by Blue Mountain Resort
Responded 29 Jan 2020
Dear Lizzie, Thank you so much for this wonderful and detailed review of your recent stay at Blue Mountain Resort. We are so pleased to hear you enjoyed your stay and will be sure to pass on your commendations to Courtney’s management team, and make them aware of her fantastic service. We can assure you the leadership team will extend their sincere gratitude to Courtney for a job well done. The resort offers a variety of activities catering to a range of personal interests, in addition to our wonderful skiing and snowboarding experiences.We are very happy to see that you made the most of so many available offerings, during your stay. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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Pathfinder63814 wrote a review Mar 2021
2 contributions3 helpful votes
I have stayed at the Mosaic a few times with no issues, but it seems this is a new spot for march/spring breakers. Had noisy neighbors keeping us awake until 3am. Had to call security but that didn't stop them. We were not the only ones complaining, we spoke to others staying on a different floor, on a different side of the resort and they also said they were kept up all hours of the night due to noise. It really puts a damper on a family weekend away when you trying to ski with your kids the next day and everyone is exhausted. I doubt this is the first noise issue, Mosaic needs to do something about this as its ruining the hotel
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Date of stay: March 2021
Cleanliness
Service
Sleep Quality
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Response from James H, Vice President of Hospitality at Mosaic - Boutique Suites by Blue Mountain Resort
Responded 3 weeks ago
Dear Pathfinder63814, Thank you for taking the time to post this review following your recent visit to the Mosaic Suites at Blue Mountain Resort, we appreciate your feedback. We are disappointed to see that your experience fell short of your expectations and the actions of some other guests impacted your pleasure. We are saddened to see that our security personnel did not manage to bring this situation under control, and these activities persisted throughout the evening. Typically, our security team is quite effective when we have patrons behaving in an unacceptable and disruptive manner, we will be sure to bring this to their attention for coaching purposes. While we do encounter the occasional disrespectful patron, we would not consider this activity to be the norm and regret the poor impression you have taken away on this occasion. We are pleased to see that your prior visits were pleasant and void of any ill behavior. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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Bill wrote a review Dec 2020
Hamilton, Canada1 contribution
The hotel room was fine and large but that is where my positive review ends. The hotel pool was out of service the entire trip, they claim a maintenance issue but many reviews on here have the same song and dance. Have to wonder if there is never not a maintenance “issue”? They have a hotel text concierge program. We tried it but they never replied. We had to ask at the front desk for coffee for the room. The activities are all closed although the website doesn’t indicate that, this includes the pool. Guests paying almost $300/night have to pay an additional $15 to park but day trippers get free parking and the underground parking lot door was up and never closed. Anyone could come and go and without a room key or paying $15/night. The shops all close early, 630-7pm and after that just some restaurants are open. The Christmas lights were supposed to be up the weekend before we arrived but that was still ongoing while we were there. Overall it was not what is promised and expensive for what we received. It might be different in Summer or ski season or post Covid but definitely not worth the price now and they make no effort to add value.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from James H, Vice President of Hospitality at Mosaic - Boutique Suites by Blue Mountain Resort
Responded 14 Dec 2020
Dear BillMay2020, Thank you for taking the time to post a review following your recent visit to the Mosaic Suites at Blue Mountain Resort. We regret to see that you were disappointed with your experience and want to assure you that this is not the high quality of service we strive to deliver. The pool at this location has experienced a mechanical failure and while we await critical parts to undertake the repair, we understand our guests displeasure. We can also assure you that we make every effort to inform guests in advance of their stay to mitigate disappointment and regret the oversight prior to your arrival. That's very strange about the text messaging system, typically this service is very quick and efficient, our guests often remark on how helpful this service is. We have removed a number of high touch items from guest rooms as a precaution and are happy to deliver items on demand, perhaps this was not made clear to you on arrival. On a quick review of our website, and the attractions pages, we can see that these services are labeled closed and regret any misunderstanding. The Christmas lights are beautiful, we are sorry to see that you missed them during your stay. All lodging guests are required to use the underground, climate controlled parking garage for a nominal fee and regret your displeasure with this feature as well. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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George F wrote a review Nov 2020
3 contributions
Check in was somewhat confusing due to being directed to an adjoining hotel and being checked in there. Hotel room was very good with separate bedroom and bathroom. When we arrived there was a power outage and nobody advised us of that fact. Power was out for 3 hours. WiFi is very poor. We booked dinner for our last night of 3 and when we arrived back to our room to freshen up there was no hot water. OUCH !!! Parking was $15 per night, which was graciously removed from our bill due to our minor problems . I gave this hotel 4 stars as we have stayed in better establishments which we gave 5 stars. We would certainly return and give it another chance. I must add that all the hotels here are VERY expensive for what you get.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from James H, Vice President of Hospitality at Mosaic - Boutique Suites by Blue Mountain Resort
Responded 30 Nov 2020
Dear geeorgefJ6652EM, Thank you for taking the time to share this feedback following your recent visit to Blue Mountain Resorts. We are pleased to see that the room met your expectations and provided you with a comfortable stay. We regret to see that you arrived during an unexpected power outage. It is our understanding that a downed tree in a neighboring town caused the outage to not only the resort, but involved many residential neighborhoods in the surrounding area. The Mosaic hotel did suffer a deficiency with the boiler which did impact the supply of hot water and is currently under repair. We appreciate our associates demonstrating empathy for this issue and provided you with a goodwill gesture for these inconveniences. We are pleased to see that you will consider returning and look forward to welcoming you back. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James Henry Vice President of Hospitality
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PRICE RANGE
US$181 - US$288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mosaic hotel blue mountains, mosaic hotel collingwood, mosaic resort collingwood
LOCATION
CanadaOntarioGrey CountyBlue Mountains
NUMBER OF ROOMS
163
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Frequently Asked Questions about Mosaic - Boutique Suites by Blue Mountain Resort
Which popular attractions are close to Mosaic - Boutique Suites by Blue Mountain Resort?
Nearby attractions include Crock A Doodle Blue Mountain (0.09 km), Ridge Runner Mountain Coaster (0.4 km), and Blue Mountain Village (0.2 km).
What are some of the property amenities at Mosaic - Boutique Suites by Blue Mountain Resort?
Some of the more popular amenities offered include a pool, a fitness centre, and a spa.
Which room amenities are available at Mosaic - Boutique Suites by Blue Mountain Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Mosaic - Boutique Suites by Blue Mountain Resort?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Mosaic - Boutique Suites by Blue Mountain Resort?
Conveniently located restaurants include Northwinds Brewpub & Craft Beer Store, BeaverTails, and Firehall Pizza Co.
Are there opportunities to exercise at Mosaic - Boutique Suites by Blue Mountain Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Mosaic - Boutique Suites by Blue Mountain Resort have any great views?
Yes, guests often enjoy the mountain view available here.
Is Mosaic - Boutique Suites by Blue Mountain Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.