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Mountain Springs Resort

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796468 Grey Road 19, Blue Mountains, Ontario L9Y 0N6 Canada
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About

#5 of 7 hotels in Blue Mountains
Location
Cleanliness
Service
Value
All season resort, featuring 144 units in 9 buildings, with outdoor pool and outdoor hot tub for guest's use. Ski in/ski out access to North Base chair lift, on complimentary shuttle bus route for the resort's guests, free parking. Each units features full kitchen with stove, fridge, microwave, toaster, kettle and pots and pans. Each building has two levels, lower lever rooms with studio and/or one bedroom condos, upper lever rooms with studio loft and/or one bedroom loft condos.
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Full view
Property amenities
Free parking
Public wifi
Pool
Restaurant
Hiking
Horseback riding
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Hot bath
Outdoor pool
Skiing
Tennis court
Ski In / Ski Out
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Private balcony
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mountain View
224Reviews7Q+A44Room tips
Traveller rating
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Popular mentions
StephanToronto wrote a review Jul 2020
Toronto758 contributions106 helpful votes
Just outside the village. Great for families. 2 levels appartments with full kitchen. The pool is nice and the continental breakfast is practical. Staff is very friendly. I used the shuttle to go to the village and the beach. It is quieter outside the village so this was great.
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Date of stay: August 2019
Value
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1 Helpful vote
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John wrote a review Nov 2019
1 contribution2 helpful votes
Our credit card was compromised as a result of a data breach otherwise our room was nice but small and lots of the facilities advertised were closed for inexplicable reasons and the wifi very faulty in our room
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Date of stay: October 2019Trip type: Travelled with family
1 Helpful vote
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Diane D wrote a review Oct 2019
4 contributions1 helpful vote
Studio was nice if a little rough around the edges such as sliding doors that stick and popped out sections of flooring and plugs that don't work) room not well cleaned. Kitchen was not nearly as stocked as we've had at other resorts (some dishes lacking such as only 1 large glass, 2 tumblers, 3 plates and no oven mitts. Stayed 4 nights but the face clothes and towels were not replenished. Pros... Room set up nicely, all appliances work, WiFi is great, great rates and very close to blue mountain village and activities. The grounds are beautiful and clean.
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Date of stay: October 2019Trip type: Travelled as a couple
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ian882015 wrote a review Jul 2019
Greystones, Ireland44 contributions12 helpful votes
The exterior ot our apartment block was in need of decorating,the paintwork was badly peeled,there were cobwebs around the front door.The place looked run untidy and rundown.Our balcony wae unusable, it looked like it had not been cleaned all year.The balcony furniture was piled on top of each other !The room ifself was spacious and comfortable. We thought the pool was quite small for a resort of this size.
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Date of stay: June 2019
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Trip type: Travelled as a couple
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Response from Sheldon R, Owner at Mountain Springs Resort
Responded 7 Jul 2019
Ian thank you for your review and comments. as you may have noticed many if the balconies have been replaced and all are scheduled to be replaced over the next year or so. In addition the entire siding will be updated and painted. Stay tuned for those upgrades. We are glad your room met you expectations.
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Nicole wrote a review May 2019
6 contributions2 helpful votes
+1
I booked the lodge online for my 25th birthday. We were given rooms 816 and 911. There were six of us staying in room 816 and five of us in room 911. Before booking online, we had spoken to a representative with the Lodges at Blue Mountain, the prices she quoted were much higher than what I found online. While speaking to the rep she did assure us that the rooms will hold up to 6 people comfortably. The website pictures are misleading as they make it look like each lodge has two bedrooms and a pull-out sofa This was not the case. To have a queen size bed as part of the living room and kitchen was very tight for us as we were all adults staying in the lodge together. On our first night, when my friends pulled out the sofa bed in room 816, it was in disgusting condition as you can see by the pictures attached. There was a lighter in the bed and appalling stains all over the sheets, which had clearly not been changed before our arrival. We only pulled out the couch at around 12:00 a.m. and were not able to contact anyone as no one was available at reception after 9:00 p.m. We were not given the number to contact in case of emergency when we checked in with Jenny. Both sofa beds were horrible to sleep in, the wires (the metal) around the bed is old and dangerous. To add to the discomfort, there was no hot water for all of us to take a shower the following day. Only one person was able to have a hot shower in room 911. My sister took a cold shower and my dad had to heat water on the stove and bring it up to my mom for her to shower. In room 816, after a few people took a shower, again one of friends had to heat up water from the kettle to shower. This is ridiculous!!! What age are we living in? To not have enough hot water for a shower is a bit much. When I went to the front desk to complain, they apologized and admitted that the water tanks are very small. If you are aware of this why would you put six people in one room? They also admitted that the sofa beds are not in the best condition and again, why would you offer the sofa bed if you know that they are not in good condition to sleep in? We paid a lot of money to have a comfortable stay and enjoy our weekend. This was not the case. . To top things off we went to the Thai restaurant on the property which was highly recommend and the food was horrible. We did not enjoy it at all, the waitress mixed up the orders, and some plates came much later than others. We brought this to the attention of the receptionist who told us to e-mail her manager. We e-mailed her in January of 2019. It is now May of 2019 and we have yet to receive a response. We have also tried calling and no one has answered. DO NOT STAY HERE. THIS PLACE IS AWFUL!!!!!
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Date of stay: January 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
1 Helpful vote
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PRICE RANGE
US$115 - US$278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mountain springs resort and conference centre hotel blue mountains, mountain springs hotel
LOCATION
CanadaOntarioGrey CountyBlue Mountains
NUMBER OF ROOMS
144
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Frequently Asked Questions about Mountain Springs Resort
Which popular attractions are close to Mountain Springs Resort?
Nearby attractions include Crock A Doodle Blue Mountain (1.4 km), Ridge Runner Mountain Coaster (1.3 km), and Blue Mountain Village (1.4 km).
What are some of the property amenities at Mountain Springs Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and free parking.
Which room amenities are available at Mountain Springs Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Mountain Springs Resort?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Mountain Springs Resort?
Yes, free parking is available to guests.
What are some restaurants close to Mountain Springs Resort?
Conveniently located restaurants include Northwinds Brewpub & Craft Beer Store, Northwinds Brewhouse & Kitchen, and TheSmoke.
Are there opportunities to exercise at Mountain Springs Resort?
Yes, guests have access to a pool during their stay.
Are pets allowed at Mountain Springs Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mountain Springs Resort have any great views?
Yes, guests often enjoy the mountain view available here.