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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (366)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 25/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fiesta Resort
Updated 25/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
The closest all-inclusive resort to San Jose! Fiesta Resort All Inclusive Costa Rica is a modern, full-amenity, all-inclusive resort hotel. This beachfront Costa Rica Hilton hotel is perfectly situated on the Central Pacific region outside the port city of Puntarenas, Costa Rica. Located only 50 minutes West of Juan Santamaria International Airport (SJO) and the Costa Rican capital city of San Jose, and two hours south of Liberia International Airport (LIR). Buffet breakfast, lunch and dinner served daily. Snacks and drinks available all day long. Two a-la-carte restaurants open for dinner. All-day activities for adults, teenagers or children, nightly entertainment and lounge.
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Room & Suite (366)366
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Indoor play area for children
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
Location
Full view
Contact
Puntarenas, El Roble, Puntarenas 5400 Costa Rica
Getting there
Car HireSee all El Roble car hire
3,967Reviews221Q+A100Room tips
Reviews
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Popular mentions
I went with my family to Fiesta Resort and everything is so safe, with all required restrictions (mask use, social distance, hand sanitizer). Food is amazing as always, specially in Macondo restaurant, where service is even better. So recommend if you are planning to visit Costa Rica in Covid times.
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Date of stay: January 2021Trip type: Travelled with family
Helpful
+1
Every hotel in this world made mistakes and things happens, however the service here is high quality and really professional. Thanks to Olman Portuges, Ericka, Richard,Elias, Hellen in the restaurants. and Marco in front desk for this invaluable service experience. Macarela,Macanudo, and grill were amazing restaurants with really awesome food. Can't wait to go back again.
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Date of stay: January 2021Trip type: Travelled with family
Helpful
Response from Eidel Ramos , Director General at Fiesta Resort
Responded 1 week ago
Dear B878NLeddiem: I am glad that you enjoyed the facilities and accommodations. Thank you very much for highlighting our team service and the high quality of the all our restaurants . We always try to make each guest experience a great one, and it is nice to hear from our guests how they had a relaxing and pleasant stay. We are looking forward to your next visit. Eidel Ramos Torres General Manager
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Past reviews might reflect when this used to be a Hilton. It certainly isn't anymore -its just run-down. Don't ever compare this place to quality top-level "all-inclusives" if you have been to others. You'll know what we mean as soon as you step into the foyer. Also you'd better have *some* fluency in Spanish, since few associates can communicate fully in English. We were here just before Covid. We paid the "premium" all-inclusive, but still didn't get the full ocean-view we booked on-line. The "Ocean view" premium building is the "U" shaped building on the far left if you view in Google satellite view. Just a partial view from the balcony at the far internal end of the U, is still counted as ocean-view in premium price. Next, the balcony walls are too high and all-brick(!). You can't really sit down and enjoy *any* view. We decided to just go with it instead of arguing during a late evening check-in after a long/tiring trip from Arenal. The rooms in the premium building are best 2 stars back in the US. Pretty basic and functional - like a good motel room, except with 10' high ceilings (see pix online). The kids wanted to enjoy the game/teen room, but it only opens a few hours everyday. Once we did get in, it was a laugh. The room has a "dance floor" in a corner and the music is unbelievably LOUD throughout the play room (huge speakers blaring away) - no matter there is no one there! If management is reading this - please realize that there is something called "sound pollution" and just because the room-admin/coordinator who is sitting there can tolerate it does not mean that we have to SUFFER (even the admin didn't stick around one day and simply left us to our own devices). We are in the resort to RELAX. Tone the volume it down to 10% of what it is now and people can still dance in that area - and if no one is there, why is the music playing at headbanger levels? Just Ugh ridiculous. Next about the game room - they run HTPC/Windows Game machines with Xbox and other other PC games. This is another joke. We could get to the start menu and other options on the screen and found expired versions of McAfee and maybe one or two anti-virus running. Looking at task manager, we could tell that the machines were infected (I'm a IT security guy). For anyone reading this, please under no circumstances login to any of your own (or kids) xbox or other game or internet accounts. Your creds will be stolen instantly. Play the onscreen games as much as you can without performing *any* login, and leave. The second night there was a group of kids hogging the air hockey and table tennis who were very belligerent - even at the adults! - and unafraid to bully. The room admin/coordinator cannot be bothered for anything and didn't speak English anyways. YMMY -we'd suggest you hang around with your kids if you see anything untoward. Then we tried to check out the "evening entertainment" (on certain days). These are "only in Spanish" affairs and NOT FOR KIDS. So we had to leave. Next the food. Yes there are always lines and you should get in early before they close. Best we can say about the food is that is was OK. Tons of fried stuff, carbs and sugar if you are into that. They also lay out a small afternoon break, which is coffee, cookies and such. Any silver lining? It has a private beach area outside the premium building. Of course anyone from elsewhere can keep walking into this area, but the premium-only restriction was largely followed and the beach was sparse - perhaps they do police it occasionally and ask others to leave. The premium building also has its own (OK) pools which are actually policed and access is verified. Else the rest of the facilities are jam-packed (at least before Covid) and mostly with natives. In conclusion, this is definitely a cool place for the natives (or Spanish speakers) who enjoy a day there. If you are not a native and OK with the low standards since Hilton left + paying a premium price on top, then go for it. Sorry but we come here spoiled by the Moon Palace and others that are a far better quality "all inclusive".…
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: Choose the premium building if you can and insist on an ocean-view as close to the beach as...
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1 Helpful vote
Helpful
Response from Eidel Ramos Torres, Director General at Fiesta Resort
Responded 24 Oct 2020
Dear knpnj , Thank you for your feedback and for taking the time to post your comments. They are indeed appreciated and allow us to learn more every day because our goal is to exceed the expectations of all our guests in the best possible way and I assure you that I will personally follow up on the highlights points. We would have loved to receive your concerns during your stay in order to have the opportunity to make right according to your expectations. We would like to clarify some of the points you have described; we have an IT team that is constantly verified all our systems to make sure that all our equipment are secure, about the music played in our resort it follows our government regulations thru the ´´Health Ministry´´ who are in charge to verify the decibels to avoid the sound pollution, and additionally, we got a decibels meter to spot check during the day and also at nights. We do offer a nightly show every night with a kids´ show as well before Covid, and actually, we do have shows every night (to presentations per night to meet the capacity in times of covid). We are proud that most of our employees speak English to offer better assistance to all our guests. As a matter of fact, our Premium building has a shape of U to offer to all our premium rooms an ocean view, however, we do not offer oceanfront rooms which is a different concept. Regarding our food options, we do offer a large variety and because we know that our guests have different likings our Executive Chef and his team are more than happy to personalize the menu for our guests who let us know during the stay their preferences. For Costa Ricans, is always an honor to know that our visitors enjoyed our little tropical paradise in the hands of our people. One more time, thank you very much for sharing the details of your stay. Sincerely, Eidel Ramos Torres General Manager
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Great place love how they have implemented the security measures to avoid the COVID outbreak on their property, food quality reminded as usual and the night shows are the best shows I have seen in an all inclusive hotel(love Nuny performance ) Fully recommend if you wish to go somewhere close to San Jose and save on these moments.
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Date of stay: September 2020Trip type: Travelled with family
2 Helpful votes
Helpful
Response from Eidel Ramos , Director General at Fiesta Resort
Responded 9 Sep 2020
Dear Gualfaro2020: What a wonderful review! Thank you so much for highlighting our effort to guarantee the enjoyment and the security of our guests. We appreciated that you recognize the Nuni's talent and the great night shows we offer! We look forward to welcoming back again, we enjoyed taking care of you. Thanks again. Best regards, Eidel Ramos Torres General Manager
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My first time at Fiesta, but not my wife's. Fiesta resort is focused on customer service, cleanliness, and value. I have done many all Inclusive vacations, but this one rated very high with me. Fiesta, like all places has been affected by the Corona virus, but doing an amazing job protecting their clients, and staff. Big shout out to Yohan the GM, and all members of the Fiesta team. There is no question that we will return, and soon.
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Date of stay: August 2020Trip type: Travelled as a couple
Helpful
Response from Eidel Ramos , Director General at Fiesta Resort
Responded 16 Aug 2020
Dear micolf624, It is motive of happiness to read this nice review. We are very thankful with you for recognize the warm service we offer and the cleanliness of our areas. We work hard to please every guest and make them feel save and accommodating in our Resort. We also, appreciated that you highlight the amazing job of our Revenue Manager Yohan, he is very glad knowing that you had a wonderful stay and enjoyed all our facilities. Remember, this will be always your home, we are looking forward to your next visit. Eidel Ramos Torres General Manager
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PRICE RANGE
US$157 - US$288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree resort by hilton, central pacific - costa rica hotel el roble, doubletree el roble, doubletree hotel by, hilton el roble, el roble hilton
FORMERLY KNOWN AS
Doubletree Resort by Hilton, Costa Rica - Puntarenas
LOCATION
Costa RicaProvince of PuntarenasPuntarenasEl Roble
NUMBER OF ROOMS
408
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Claim Your Listing Frequently Asked Questions about Fiesta Resort
Which popular attractions are close to Fiesta Resort?
Nearby attractions include Patricia Coenjaerts (1.5 km).
What are some of the property amenities at Fiesta Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Fiesta Resort?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at Fiesta Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Fiesta Resort?
Conveniently located restaurants include La Leda, Costa del Sol Restaurante & Hotel, and Pizza Express.
Are there opportunities to exercise at Fiesta Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Fiesta Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fiesta Resort?
The staff speaks multiple languages, including English and Spanish.
Does Fiesta Resort have any great views?
Yes, guests often enjoy the harbour view available here.