Summer stay with children. Excelent animation programme, nice wellness area with area for childern and sauna for adults. Excelent breakfest and sweets. Close to cableway. We look forward to coming again.
Thank you very much for our best winter holiday. We really enjoyend it. Hotel has the best location, very good cuisine and kid’s area. We apreciated also the great job of kids animator :) thank you !!!
The hotel is great located, nice view, calm, close to ski center and Chopok. Perfect food, vegetarian options too, polite employees, room, hotel and wellness clean. We were very satisfied. But hotel is better for families with children. They have special pools for them. That's why we were not happy that small children were in pools for adult with equipment for swimming. After them water was very yellow and dirty especially in jacuzzi and small warm pool outside. So, we could not use it too much. As well, nobody check if people are tested, that was not fair for people who try to be responsible and they are vaccinated and want to feel to be protected.
very bad experience! very expensive food and prepared from semi-finished products. it smelled of oil. I do not recommend. kitchen very expensive. level bad! for the money you pay here, look for another restaurant. fried cheese for the price of 16 € !!!! very bad ..
The service was amazing! Staff was very nice and food was great! Spa procedures were relaxing and I felt fantastic after. The location is perfect, rooms are very comfortable. Breakfast... well... what can I say. It was absolutely perfect! You have to try pancakes, it's a must. Hike, ski or just sit in a hotel and you will enjoy every minute of it. It was so good that I want to go back and the thought about it has saved me during pandemic.
Pros: Good location, nice restaurant, price is acceptable. Very good breakfasts. Ski to door. Cons: Rooms is not new, not enough electrical connectors to power laptop, phones, etc. Probably I will stay here again next time.
Absolute reluctancy to find a way to accommodate their customers satisfaction, where "it's not possible because" seems like for the bolshevik manager a key motto of the success, who deals the customer issue with you like you would be some kind of a student of the summer pioneer camp back in 80`s. The resort itself, including the facilities and comfort of the rooms were in the pretty high standard, unfortunately the customer service was in freezing point way below zero. If your desire is a nostalgic adventure of socialism, this is the real deal, however if you wish an adequate communication, professionalism and above all your satisfaction as a customer during resolving your complaint, I highly recommend some other hotel in the ski resort Jasna, alternatively if you don't wish to waste your time, go right away to Alps.…
Kids friendly hotel with perfect location right on the ski slope. Excelent food and services. Very friendly and proffesional stuff. The biggest spa centre in Jasna. We will return here for the sky season.
It was our best skiing journey in Slovakia and Low Tatras. So good service and so much care about its guests. So great impression! We'll book it for the next year for sure! Ďakujeme za dovolenku, sme spokojní.
Very Nice hotel. Very good personel who were always so helpfull. The food was good, but pretty much the same thrue the week. I missed Apple like fruits in the morning, not they always served oranges. The wellness part is really the Best. It is perfect with a 25 m pool