The bartender had a very aggressive and arrogant attitude.. without any reason.. and not only with us, but also with other people who we talked with. The staff should get serious co mmunications training.
It was clean and pretty nice room view. Small appartments are nice for sleep when you tired just softer bed needed. I had problem with water, bad taste and it dryes your skin after wash. Staff was mean, thank you
I have visited this hotel many times as a child. Sadly not much has changed since. Same furniture in the lobby and restaurant. Hotel rooms have been rebovated and are okay however the bath is so small that a shower would have been much better choice. Should the staff be kimd nice and helpful i would happily forget all above. But unfortunately, front desk staff is far from nice and not very helpful either sadly. They don't seem to bother too much about your issues and questions. Positive thing about this hotel is food. Don't get me wrong, it's nothing fancy but breakfast and dinner is alright. Usually healthy, not fried food with vegetables and desert. It's the only reason apart from location i give it the third star. Location is just perfect. Right on the slope which means you can ski from and to the hotel. Directly on Biela Púť slope so you can ski during evening hours too. Last positive is the price. Probably the cheapest hotel on the slope directly. But keep in mind that you pay for what you get. …
The good thing is a position of the hotel. It is located just on the easiest slope №13 and you can ski down from the back door of the hotel to the ski lift B3 in a minute time. In the room is very warm and you always have hot water in the bathroom. Staying in SNP, you should be ready for the lack of a kettle and hairdryer in the room. When I asked about dryer for my wife I have been told that it is not available at the moment and I will be given it as soon as a hairdryer will be available, but it never happened for a week time of our staying. Another remark is that everyone I encountered with personally does not speak English, fortunately, the Slovak resembles my native Ukrainian and Russian, and we could communicate by talking to each other with our own languages. I want to mention a good buffet and recommend to order a room with meals (breakfast and dinner).…
The rooms were clean and the food was good.One can easily get to the nearest ski slopes in a couple of minutes, the position of the hotel is very good. They have a place(sort of locker rooms) where one can leave the snowboards and skis. Staff doesn't speak well english. We found parking places in another parking not far from the hotel because the access road to the hotel was very slippery and not enough parking spaces.We saw a lot of tourists with dogs so the hotel is pet friendly.
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