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Luxurious Wellness Hotel Chopok **** in the Low Tatra Mountains offers congenial and high-quality accommodation in Jasna. The design and high standard of the services will meet expectations of even the utmost demanding customers, who decide to visit the second highest mountain of the Low Tatra Mountains, Mt. CHOPOK.
Demanovska Dolina 20, Demanovska Dolina 031 01 Slovakia
Name/address in local language
Wellness Hotel Chopok
819 reviews
Getting there
Car recommended
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With some hesitation we booked this hotel with 5 adults and 4 children between 1 and 6 years old. Described as a family hotel we were initially reluctant as many hotels only suggest they are family hotels however in reality they are not. I was very surprised at the extensive childrens programme delivered. This hotel is truely a family hotel with great booking staff.
Dinner is set with set tables which is great as you know where you are going daily. each family table has a small table with colouring pens and pages to entertain kids while you wait fir food to be served. a brilliant idea. the food varies and the lunch / snack option is a also a brilliant idea.
Friday night is a special food night and the variety at every mealtime is brilliant.
I would recommend somewhere in the restaurant a drinking fountain/tap is placed for people to fill up water bottles with.
The sauna and swimming facilities are absolutely brilliant. the udea ti have seperate pool and wellness facilites for families and adults only makes this hotel extra special. this drastically improves my view of this hotel as you can swim with children in one pool and go somewhere else if you want yo be children free for a while. i would recommend opening the adult pool earlier (1pm rather than 3pm) as many kids have a nap in early afternoon and this could give the chance for one parent to enjoy facilities while kids sleep.
the kids programme is the best i have experienced anywhere. the programme staff genuinely enjoy working with kids and although our kids speak english they had no issues understanding and enjoying their time. in fact they actually looked forward to it daily. I would recommend having an arts/crafts room available for kids somewhere rather than specific times for this to happen.
there is a small lego area. a small soft play area which the kids loved and an arcade which could do with updating. the outside play area is also a brilliant addition.
i only became aware if a babysitting service after we left which was a shame as i would have used it. but great that this exists.
there are lots of things to do within walking or a 20 minutes drive of the hotels location.
The cleanliness if the hotel is great and we didnt notice any dirt or mess.
The staff are really very very helpful. On one occasion i asked the manager who was wearing a grey suit a question and he told me to ask someone else. Apart from this every other staff member was engaging helpful and positive. recommend
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Review collected in partnership with this hotel
Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Starting with reservation process which is confusing through hotel website. We wanted to book a room for a couple with a baby, two different prices showing on two different screens, had to call them and resolve, not a big issue, but still not resolved on the website Today. Baby received toy, colouring book when we arrived - very nice touch. We had to order our dinner during check-in, but receptionist showed us menu for next day unfortunately. We found out when we've received our dinner that night. Restaurant staff is amazing, don't think I've ever experienced such a helpful and friendly service. Food was great as well, no complaints here. No complaints about room and room service, everything was as advertised. Wellness and other services are very good, as we were visiting during holidays season, sauna and swimming pool for adults and older kids were not crowded at all. I've enjoyed that and massage (€ extra) very much. What I didn't like is that the disabled parking lots were occupied with cars without disabled tag during our stay. I know individual visitors are responsible for that, but reception staff requested our plate numbers when we've arrived, so it shouldn't be a problem to call visitors who are parking on disabled spots and ask them to move car somewhere else. There is an afternoon snack being served, which is nice touch as well, but it's somewhat chaotic. Capacity is limited, as the restaurant isn't fully opened for afternoon snack. There are room numbers on the table, but if your table is in closed part of the restaurant, you are unlucky as the people who have their number on the table will come and claim the table and you need to find different one and hope no-one else will claim it. Overall, this was rather pleasant experience and I can recommend this hotel if you're visiting with baby. Think our 3 months old enjoyed his stay very much as well.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel deserve completely the four starts he has, i have traveled a lot in the recent past for job but this hotel is one of my favorites. The staff is simply great, always at your service to make you stay as much as comfortable is possible. The meal served in the restaurant is also well prepared and served, the waitress/waiters are quick and always smiling. The only points to reach the top are related to the internet availability (too slow and sometimes not even available) and to the bed we have found for our 2 children (11 and 7 y. old) which was a single armchair bed, too small for them. Finally, i really recommend it.
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Review collected in partnership with this hotel
Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice family hotel, with lots of activities for kids. Downside is there is no aircon in the rooms (and it was very warm when we were there) and there is an expensive and prescriptive dinner each night (which we opted out of). A la carte dinner apparently doesn’t “start” until 9pm, which is very late. Definitely value for money and set in a beautiful part of the country.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had an amazing, perfect trip to Vienna, Budapest, Betliar - Slovakia, Krakow and Prague. Everything about these cities and hotels were 5 star.
However, in between we stayed at the Hotel Wellness Chopok in Demänovská Dolina, Slovakia. It was a nightmare. After checking in, a maintenance man was sent to the room to fix a broken doorknob as we sat waiting in the room to unpack. ONE HOUR later, after dealing with his swearing, banging, sawing on metal with open flames flying - ripping the door off, we had to go down and request another room. No staff had the courtesy to check on our situation and offer us another room. Even though they eventually gave us another room, the reception told us the maintenance man said it was ‘our fault’ for the broken door knob.
We tried to get some kind of satisfaction and response from the hotel. After waiting 2 weeks for an answer from from the hotel director (multiple emails, voice mail messages, front desk messages), he said he was ok with the maintenance person’s behavior and the staff’s response. Again, he blamed the broken knob on us.
There is nothing ‘wellness’ about the Hotel Wellness Chopok and if you read other reviews, we are not alone. Steer clear of this property. There are so many others that are absolutely marvelous.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very pleasant hotel, nicely furnished, above-standard equipped, there are two Wellness centers - one for families with children - including a swimming pool, whirlpool, sauna complex, the other for adults - there is a swimming pool with a beautiful view of the surrounding nature, a whirlpool and a sauna world. There are bowling alleys (adapted for small children), billiards, air hockey, slot machines for children, a children's corner, two night bars, a spacious restaurant and excellent food. The hotel has a modern ski room with lockable boxes and heated ski boot holders. The hotel has an extensive exhibition of paintings by Slovak authors. Children enjoy Chopík - a fairy-tale character who accompanies them through the evening program. After dinner, various attractive competitions for children and adults. The hotel has mini ski buses, which ensure access to all ski resorts in the north of Chopok. Friendly staff complete the atmosphere of the hotel. Outside the winter season, the possibility of hiking, the availability of hikes to Mt Chopok or the proximity of the Liptov region. I definitely recommend, an excellent holiday with lots of relaxing, social and sports activities.
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Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Professional staff, well equiped hotel with swimm pools, bars, bowlings, sauna, and so on, very nice room on 5th floor with balcony, quite clean even if could be better on some areas of bedromm and bathroom.
Very nice and wide breakfast, and nice bar as well
No respect of COVID19 protection masks nither by hotel staff, nither by any customers even if it is written everywhere that you have to wear a mask in common areas!
Our top roof window fence was broken!!! I told it one year ago to hotel Mgmt already as we occupied same room. After 1 year nothing done!!!!!!
No helper to close roof top fence (Velux) anyway into rooms!!!!
Quite expensive price (320euros for 2 bedrooms 1 night and 4 breakfasts)
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Date of stay: August 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in the newer part of the hotel, in the top room with a fireplace and a stunning view through the glass balcony windows to the wooded hill opposite. The food was nice and tasty with aprox.3-4 main dishes for adults and 2 childrens' to choose from. Hotel has a decent adult swimming pool (we didn't visit the one suitable for kids in the older part of the hotel, though). There is also a playroom with LEGO bricks for children to play.
There is also an Ice Cave nearby, but you have to climb up a steep path trough forrest to get there.
All in all, wellness hotel Chopok is a pleasant family hotel where you can spend a nice few days with your kids.
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Review collected in partnership with this hotel
Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is in a good location, parking was ok and our room was big and relatively quiet - but it still depends on your neighbours... I would prefer better bedding, especially pillows - not good enough for me as I have headache when sleeping at an old low quality pillow. There was a bit cold in our room so we had to ask the staff for help, because it is not possible to operate it without their help. Spa was ok. There are more saunas, tepidarium, big pool with a great view. I would be happier if the jacuzzi would be stronger. It is a family friendly hotel so there are kids running in the corridors, but the Spa is separated-one is family friendly and the second one adults only;)
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip:When traveling by car, I would take my own pillow next time:) It is not really very luxurious...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We´ve been to hotel Chopok already 10years back and it´s still the same amazing experience. I see many famliar faces in terms of waiters, bartenders, overall staff is very friendly and helpful. It´s visible now that hotel is not a brand new, but still it keeps it´s genius loci and it´s a pleasure to stay there. Especially when you have small kids / baby = everything and everybody is helpfull and suits you the best services.
What could be done better?. 1. definitelly not allow to smoke on balcony - this is something I do not understand how this can be allowed in 2021. Worst experience for was to wake up in bedroom of a smoke from cigarette of somebody smoking in different room / floor. Really this is shameful and smoking can be allowed outside of hotel only. 2. wifi signal - even if claimed 2,4G, it was super weak not able even to load page, about looking at video I would rather not write... again, in this developed society and hotel at this level I would expect this won´t be a theme to talk about... 3. room service should look if certain things are working properly in each room - eg. in bathroom hair dryier was working only partially, soap doser was not working, shower jets I had to clean from calc as only half of them was clean...
Nevertheless, I am planning to come again, apart of smoking which I am giving one star less everything here is perfect and you will enjoy your trip.
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Review collected in partnership with this hotel
Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Demanovska Dolina area.
PRICE RANGE
€124 - €212 (Based on Average Rates for a Standard Room)
LOCATION
SlovakiaZilina RegionDemanovska Dolina
NUMBER OF ROOMS
80
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