Demaenovska Dolina 71 Liptovsky Mikulas 1, Demanovska Dolina 031 01 Slovakia
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About
#7 of 59 hotels in Demanovska Dolina
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Value
In the prestigious Hotel Grand in Jasná, you will discover silent beauty of the Low Tatras, flawless services and elegant interiors that will make your relaxation under Mount Chopok pleasant. Enjoy the highest luxury of winter skiing - Hotel Grand is built directly next to a ski slope.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Babysitting
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Kids' meals
Ski rentals
Ski school
Skiing
Billiards
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Hammam
Massage
Ski In / Ski Out
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Family
Languages Spoken
English, Czech, German, Polish and 1 more
Location
68Somewhat walkable
Grade: 68 out of 100
12Restaurantswithin 1 km
5Attractionswithin 1 km
Demaenovska Dolina 71 Liptovsky Mikulas 1, Demanovska Dolina 031 01 Slovakia
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313Reviews5Q+A42Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We stayed at this hotel for a few days. Big shock is the hall to the rooms. It still looks like in the year it was built. From the inside the room was big enough and looks newer. We only slept there. Well until like 4:30 am when sun starts to shine and it woke you up because of short curtains. The problem was the room was not so clean as you expect from 4* hotel..Even after we asked service to clean our room, the dirt took its place exactly were it was for the first time, so they probably only changed the bathroom stuff. Anyways the food was amazing as we are used to from TMR resorts.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Grand Jasná Team , Guest Services / Front Office at Hotel Grand
Responded 29 Jun 2023
Dear Tinusiik, thank you very much for your review. It is disappointment for us to read that you were not satified with our all of our services. Housekeeping staff was briefied, so that this failure will not repeat again. We hope thjat we will have a chance to host you again. Hotel Grand Jasná team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Really enjoyed our stay. Friendly and helpful staff. We got the GoPass and booked through the hotel which I'd recommend as the price included the cable car to Chopok and Tatralandia which was great value. The hotel is situated near the cable car so very easy to access and loads of walking trails around. The room was very well furnished. Spa was good, 2 outdoor hot tubs, 2 saunas in the outdoor area and a further 2 steam rooms and sauna indoors. Food was delicious, all the dinner options were tasty and a good selection at breakfast. We'd definitely stay again.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Book direct with the hotel using the Go Pass. In addition to 7% off the room you also get the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Strong positives are; great location beside lift, excellent spa and wellness and rooms are OK. The restaraunt food is ok if you use the a la carte menu instead of the buffet. It could probably be argued that it qualifies for 4 stars but the service was so poor I just can't. Before going, I tried 3 times to arrange ski hire and ski school through the hotel for a large number of people and found the hotel completely unhelpful. When I got there I found they had a ski rental shop on site that they did not even put me in contact with. Checking in took two hours with numerous mix up but to be fair, they did sort it out eventually and we're apologetic. What I can not understand however is the incredible rudeness of some of the evening staff in the restaraunt. I have never experienced staff treating customers the way they did. I accept there are staff problems with covid but it was quite unacceptable. Otherwise I would give this hotel 4 stars.…
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel was quite a dissapointment to us. Very high price but low service. Room is tiny, doesnt have enough space to store your clothes. House keeping was the worst i ever experienced. They came only once during our 4 nights stay, i put picture how they make bed in 4* hotel. Only one person in reception, so when we needed something, had to wait 20 minutes in line.also hotel is quite large and has really small dinning hall, sometimes you have to wait to get free table. Breakfast was ok, nothing to complain about, dinner was very dissapointing. When they ran out of something, it took another half an hour to refill. They also employ students from ukraine that doesnt understand the language, so sometimes you have to point like an idiot to get what you want. Wellness that can only be used only for an hour and with prior reservation. Kids corner was just an empty room with not a single toy. Definitely not worth the money.…
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed over new year Lovely staff. Excellent rooms and food superb for a buffet Lots of choice Although COViD restrictions they are helpful and work with the guidelines but in a pleasant manner Superb ! All bar staff fantastic especially Martin Pool is small but outside spa good fun
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: Really close to ski lifts
100m across road
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel looks like it's been renovated a few years ago and it's definitely not been a bad experience staying there. The reason for an average rating is rather a combination of some small things that didn't make our stay as pleasant as it could've been and are meant to be more of a constructive criticism, instead of bashing. The hotel rooms are generally small, even with a deluxe room, the rooms are rather average in size. The beds were on the softer side, which could be a preference to some, but it wasn't as pleasurable for me and my companion. The room service is decent and the hotel has a nice cleaning practice in place. The wellness area is one of the best things to compliment this hotel for - the pool's large, there are multiple saunas and hot tubs in a common area and the hotel has on-site masseuses. The not so pleasurable in terms of experience was the kitchen - the food tasted bland, there was no variety to the breakfast buffet and the dinner in a form of a buffet wasn't exactly to our liking. The hotel restaurant next door offered a much better culinary experience. The hotel was quite full during our stay and the dining area didn't have enough room to accommodate the amount of hotel guests that were present there - very often you'd find yourself standing in line for 10-15-20 minutes, just waiting for a table to clear up so you can have a seat and have a quick meal, before letting someone else take your seat. The restaurant staff did a good job keeping the service running, though. The hotel lobby bar has a nice wine selection and the adult lounge was a nice area where we enjoyed spending our evenings. Would I stay here again? Probably not, if the hotel next door had some availability, but it's been an okay stay, overall.…
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Date of stay: September 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
It was very hard to find the perfect title for this review. Initially, I was thinking of something like: "Making the impossible possible", but it seemed not to be enough. Why? Because what the people there achieved is not only changing from impossible to possible, but also creating the best environment for the customer to feel safe. And this, today, is quite something. When all over the Europe finding a place to ski is almost a dream, they made it true. The only thing they could not manage it is to drop the snow from the sky, but in the end, this issue was also solved. Naturally. I will start with the rooms. We got upgraded for free (thank you!) from the booked deluxe rooms to deluxe rooms with balcony. Since the restaurant was forcedly closed (of course, the pandemic), the hotel changed the rules. For each room, an extra room was offered for room service and work from home purposes. In our case, we've got four rooms... There was a room service for breakfast and dinner. This, in our case, at least, was perfect. First of all, you save a lot of time! A lot! I am aware that this is once in a life time experience, therefore we enjoyed it as much as possible. And being a family, we tried to reduced the staff effort by using only one extra room. It seemed fair not to add extra workload if there was a chance to do it. Even so, the fourth room was always available to use. Both meals - breakfast and dinner - were more than sufficient. Tasty, a lot of options for the morning buffet, tea, coffee, soft drinks... You name it. The dinner, three main courses plus dessert. The main dish is a choice from four possible entries, one of them vegan. And every single evening was perfect. The rooms were spacious, nothing to complain. Maybe a minor issue with the pillows, and the bed frames (wonder why the designer consider the metal instead of wood?), but manageable. Interesting dressing design, enough space for two people, considering you have a lot of equipment. A proposal, a good idea would be to build some storage space over the heater, you need such kind of thing when you are coming home from the ski slopes. The storage room (for the skis and boots) was interesting, a heated locker for each room, amazing for drying the boots or the helmets. One of the slopes was right in front of the hotel, which was one of the reasons we initially selected the hotel. Big parking, but even so, in the last day was full. Extremely helpful and nice staff (I would actually like to nominate Petra from the reception, as we discussed a lot of time about different points of my interest and she always found a solution for everything). They organized the covid-19 antigen testing, they took care of the skipasses. The inside playground and the wellness area were closed due to pandemic. We enjoyed everything so much that we even extended our stay with one day! It was the first time doing something like that, and we're happy we did it in Hotel Grand Jasna! I would recommend it, no doubts about that! More, I would happily get back there at any time. PS: Unfortunately, the resort was closed on Jan. the 1st, one day after our departure, due to the escalation of new covid-19 cases in Slovakia. But to be honest, I never felt so protected as I was in Jasna. Not only in the Grand Hotel Jasna, but everywhere there.…
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Date of stay: December 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Simona Paculíková, Služby pre hostí/recepcia at Hotel Grand
Responded 6 Jan 2021
Dear Cosmin, please, let us express our honest and heartfelt gratitude toward you for sharing such a lovely review about Hotel Grand Jasná. We are delighted to see you and your family had overall great experience in our hotel. It is truly amazing that our effort and pro-client approach had been recognized by you. Even in these difficult times we do our best to provide services beyond our guests’ expectations and to make them feel welcomed and as safe as possible. We do very much hope we will have the chance to welcome you and you family again in our property. Many greetings to Romania, Simona Paculíková, Event Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We spent 3 nights in this great hotel. We had a room in 4th floor with the view to the mountains and the forest (and incredibly huge and ugly hotel construction ;-)). The staff were amazing! Smiling all the time and very helpful with everything. Hotel is located few meters from the slopes and lifts, which is amazing if your are a winter lovers as we are ;-) The room was medium size, not the most modern - but who cares ;-) bathroom was small but very unique and had everything we needed. There were also slippers and bath-robe - which was a nice bonus. Huge breakfasts were great bonus before going to the ski depot in the basement and take your snowboards or skis and go to the slopes. Right next to the hotel is an amazing lake - Vrbické pleso - great for night walks full of adventures ;-) Overall it was a great stay and we will deffinitely come back in winter and even in summer.…
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: If you are on the 4th floor you cannot go directly to the basement where ski/snb depot is.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eliška Kotrbová, Generálny riaditeľ at Hotel Grand
Responded 8 Mar 2020
Dear Mrs. Kristie, thank you for your stay at our hotel as well as for your very kind feedback. We would like to welcome you back in our hotel next time. Best regards, Eliška K., hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed for 3 nights in this hotel in Jasna ski centre. The hotel is located just at the Biela put ski slope. So it’s really comfortable to jump on the cableway from the parking place. 4 star hotel has all necessary services, but you have to pay for it. And it’s not a cheap stay. Slightly embarrassing is the dinner system. You must pay 20€ for a buffet even if you eat not much in evenings. There is no possibility to grab and pay e.g. a baguette. Otherwise the breakfast is fine with many Slovak delicacies like smoke cheese. Coffee is Julius Meinl - a solid Czech brand. They can sell you ski passes at the reception. But be prepared to pay more then with online purchase. I liked the ski room with drying system. On the other hand there were only few slopes in operation during December. I do recommend to stay when you are not on a budget and when all slopes are running. …
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eliška K, Manažér at Hotel Grand
Responded 26 Dec 2019
Dear Mr. roman_Sperka, thank you very much for your visit and feedback. We really appreciate your opinion & tips for improve som parts. We are sorry that you were disappointed that we do not provide all inclusive stays. In your booking confirmation you can find all the services that the price of the stay includes. Other services are charged and you can find their pricelist on our website. We are glad, that you were satisifed with the location, comfortable ski room and services. Once again, thank you for your visit and we wish you all the best. Kind regards, Eliška K., hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good hotel, standard room a little bit small but nice. Very nice shower with perfect water temperature, sink was blocked though so we informed the hotel personnel. Big selection of sweet, salty and healthy options for breakfast. It was nice that they had plastic plate and cup for baby. They also have a safe playground near the lobby for kids. We did not use the spa facilities since we stayed there for 1-night only.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eliška K, Manažér at Hotel Grand
Responded 15 Oct 2019
Dear Mrs. MarinaEllina, thank you very much for your visit and feedback. We are really happy, that you were satisfied with the stay and services, selectionf of breakfast with kids plastic dishes and playground. We hope, that we wil lhave a chance to welcome you in the future for a longer stay. Kind regards, Eliška K., hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$167 - US$296 (Based on Average Rates for a Standard Room)
LOCATION
SlovakiaZilina RegionDemanovska Dolina
NUMBER OF ROOMS
154
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Frequently Asked Questions about Hotel Grand
What are some of the property amenities at Hotel Grand?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel Grand?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Are there opportunities to exercise at Hotel Grand?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Grand?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Grand?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Grand offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Grand?
The staff speaks multiple languages, including English, German, Polish, Czech, and Slovak.
Does Hotel Grand have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hotel Grand accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.