We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Mother's Day Sale!
Prestigia.com
StayForLong
Agoda.com
getaroom.com
Snaptravel
ZenHotels.com
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (10789)
Pool & Beach (2623)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sandals South Coast
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice
Discover the undiscovered. Journey to a forgotten Jamaica where the natural beauty is simply unforgettable. Within a 500-acre wilderness preserve, blue mountains, lush palm groves, pristine coastlines and shimmering turquoise waters create an unbelievable backdrop for a monumental resort. Sandals Whitehouse Europe Village & Spa perfectly blends the exotic allure of the Caribbean with the refined elegance of Europe. Charming Italian piazzas and fountains are surrounded by gardens resplendent with fragrant foliage, while three European-inspired villages – Italian, French and Dutch – are home to luxuriously-appointed, all oceanfront rooms and suites. Each one offers magnificent views overlooking the two-mile long beach, and top tier suites come with Sandals’ legendary Butler Service. Seven restaurants serve mouthwatering gourmet cuisine from around the world, and entertainment ranges from a sophisticated piano bar to bonfire beach parties and a chic nightclub. This resort is truly a world unto itself, where time is all but forgotten and the only moment is now. World Travel Awards: Sandals Resorts “World’s Leading All – Inclusive Company,” 16 years in a row. Sandals Resorts “Caribbean’s Leading Hotel Brand,” 18 years in a row. Sandals Whitehouse “Jamaica’s Leading Spa Resort” Five Star Diamond Award, American Academy of Hospitality Sciences. We’re so very pleased to announce that Sandals Whitehouse European Villages & Spa has been named in Condé Nast Traveler’s Voted 2012 Readers' Choice Awards “Top 15 Hotels & Resorts in the Caribbean,” coming in at No. 10 and “Top 30 Resorts in the Caribbean,” coming in at No. 4 as part of the annual “Best in the World” poll. Presented Certificate of Excellence for 2012 and Travelers' Choice Hotel for 2012.
Read more
Room & Suite (1,857)1,857
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Free airport transportation
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Hotel links
Special Offer:Mother's Day Sale!
9781Reviews981Q+A100Room tips
Traveller rating
  • 6,694
  • 1,986
  • 707
  • 244
  • 153
Traveller safety
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Glenn K wrote a review Yesterday
1 contribution
Here on our 15 year wedding anniversary and it’s been a nightmare. Cash was stolen from our room shortly after arriving. We went to the pool with some red stripes from the room. After a little while people from the pool that were staying a few doors down went up to their room and came back shortly to say they were robbed. We went up to our room to find our stuff had been gone through and missing a bunch of money. Our neighbors filed a report and we did as well. Our neighbors were told they can’t tell other guests they were robbed and credited the money back to their account. We haven’t heard back yet. Classy operation! Don’t stay here, feel so violated. I have stayed all over the world and never have I ever needed to use a in room safe. My personal items are moved around the room every day. Hope this helps others! Won’t be told to be silent! Also, we booked an over the water candle light dinner, come time for our dinner they never came to get us. The front office told us it was booked for a night that was before we even arrived. They told us we had to dispute with the sales office the next day. So there we are with out dinner reservations and had to order burgers to our room. Which they never came and had to walk to a restaurant and order food to go and eat on pool chairs in the dark. Talked to the sales desk the next morning to find out we had the right dinner reservations and they forgot about us. To top it off we booked a catamaran boat tour and they canceled the one we were going on and said they don’t think they will do the next one. I can’t believe how many times they have let us down!
Read more
Date of stay: May 2021Trip type: Travelled as a couple
Helpful
Share
Uncgirl17 wrote a review Mar 2021
Chapel Hill, North Carolina8 contributions6 helpful votes
Hotel's Favourite
Stayed in the new bungalows very nicely decorated and super clean resort (very clean and sanitizer everywhere). Our butlers Shawne and Tennel were fabulous! So friendly and provided exceptional service! The front desk staff (Ramone) to the waiters, to the bartenders at the quiet bar, and Junior the lifeguard everyone was super friendly and helpful! Wonderful service, great room, highly recommend!
Read more
Date of stay: March 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Jenny G Baptiste, Owner at Sandals South Coast
Responded 4 weeks ago
Thank you for your wonderful review. We are delighted that you enjoyed your stay at Sandals South Coast. Returned home with many happy memories for it appears you enjoyed every minute of your visit with us. This is exactly the kind of excellent feedback we love to hear. It was a pleasure to have had you as our guest and we look forward to welcoming you back for another incredible vacation experience soon.
Read more
Suzie N wrote a review Yesterday
Orlando, Florida22 contributions4 helpful votes
This is our first time at South Coast (sixth time at Sandals in Jamaica). Loved the room (Dutch Village), the two soaking tubs, and the cleanliness. Everyone exhibited the famous Sandals friendliness, although Natanga at the Dutch bar was superb! The food was incredible (Cafe de Paris and Sushi on the Sand were standouts). Although we only stayed three nights this time, we most definitely will be back. For those who are nervous about the seaweed, there are areas on the beach with NO seaweed beds. We live in Orlando and make regular trips to the east coast beaches, and let me assure you - the seaweed at Sandals is nothing compared to what we are used to. The service is slower (typical of Sandals and a vacation oriented resort), but we did experience significant delays in service at the Jerk Shack (waited almost 45 minutes for food). While I do love this restaurant, that seemed like an inordinate amount of time to wait.
Read more
Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: Italian Village is closest to the restaurants and main (party) pool.
See more room tips
Helpful
Share
Response from Jenny G Baptiste, Owner at Sandals South Coast
Responded today
Thank you for sharing your Sandals South Coast review with us. It was a pleasure to note that we were able to meet all of your expectations. We are delighted that you enjoyed our gourmet dining options along with our other amenities. Providing variety for our valued guests is among our goals and we love knowing when everyone is satisfied. We appreciate your review and are also looking forward to hosting you soon.
Read more
Muggsyid wrote a review Yesterday
Weiser, Idaho45 contributions3 helpful votes
The property and staff are 5 star. I dove everyday and the dive crew is so professional and attentive. We had butler service and although our butlers were great, I am not sure it is worth the extra $$. Love SSC.
Read more
Review collected in partnership with this hotel
Date of stay: April 2021
Helpful
Share
Response from Jenny G Baptiste, Owner at Sandals South Coast
Responded yesterday
Thank you for taking the time to share your review of Sandals South Coast. We were very happy to read your review as it seems we were successful in our endeavor to provide you with an unforgettable vacation, filled with memories that you will cherish for years to come. We remain dedicated to offering a service where we go above and beyond for our guests and we very much appreciate your positive words. We look forward to hosting you again in the near future.
Read more
Tasbot wrote a review 5 May
2 contributions1 helpful vote
This was our 13th visit with the Sandals/Beaches Jamaica brand, and second time to Whitehouse/South Coast. The updates are great touches to this more quiet/elegant resort. Although, there are spots for all preferences, should you like a little more lively/party atmosphere. Here's a bit of length in a few details. Things we loved: - The variety of the resort. Different vibes in each building, restaurant options, entertainment. - Latitudes. Great spot to spend the day or night. - Sherika at Culinary Concierge. She literally made our anniversary week. From setting up a special dinner (decor and attention) to working with the chef to provide us with a few local specialties. She cares about what she does and is an asset at this property. - Melody at Cafe...a song with your morning coffee is the best. She's a gem. - Oshane at Guisepies..He works incredibly hard and was very accommodating. - If you're a returning select member (sign up if you're not...it's very worth it), Russell is your guy. He's listening and attentive to detail. Things that are not as fabulous and perhaps better at other Sandals locations: - Beach. There's more sea grass here than most others. And quite rocky in some areas. Bring water shoes. Not great snorkeling right off the beach. Sand flies...bring bug spray. Crazy winds all week. Negril location is much better IMO. - Snorkeling. Not as great here as Negril, Montego or Ocho Rios. - Karaoke/Martini bar. Needs some updates...seemed to be less room interactive and more entertainer performance driven. Acoustic piano old and broke down/not usable. - Servers/bartenders. Some just looked tired or not excited to help. Negril and Ochos staff keep the party rolling...they are true entertainers even while serving. - Breakfast served later in morning. I know this is personal preference, but we noticed many folks up earlier, waiting for Bayside to open. Things that were not great at all: - Island Routes. We've made it 13 years of visiting without booking an excursion. Which means, the resort usually has plenty of fantastic stuff to do. This time, we decided to book at excursion. Pretty excited until we get there, check in and were told we probably won't be able to go because there were not enough couples signed up to go. But instead of refunding money so we could book a private charter, they held the funds until the day of scheduled trip "just in case someone else signs up last minute". So, our $$ we're locked up until it was too late to make other arrangements. If we cancelled it even the day before, they would only give us half our money back even though it was their actual cancellation of our trip. Now, we're home and still waiting for our refund. Thanks for nothing Island Routes. Tips: - Depends on time of year, but afternoons can get windy/rainy. Get your water sports going on the top half of day to avoid disappointment. - Don't let yourself get really hungry. The service is naturally slower paced. Better to enjoy each course and presentation without "hanger". - Check the schedules for restaurants. Some close different nights. Dont wait till the last night to go to your fave..again, could be disappointing. (We had this happen with the Sushi place...schedule said would be open, but they changed it last minute.) Overall, a nice location.
Read more
Date of stay: May 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Jenny G Baptiste, Owner at Sandals South Coast
Responded yesterday
Thank you for sharing your review of Sandals South Coast. While we are delighted to know that you enjoyed your stay overall, it is disheartening to see that there may have been some areas that you were not completely satisfied with. Your input is very important to us and assists us with perfecting our service and product. We remain dedicated to offering a service where we go above and beyond for our guests, ensuring that the memories attained will leave a smile on every face. Your review is greatly appreciated and we do hope that we will be welcoming you back to one of our resorts in the future.
Read more
Previous
PRICE RANGE
US$445 - US$1,047 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandals whitehouse european village hotel whitehouse, whitehouse sandals, sandals whitehouse jamaica
FORMERLY KNOWN AS
Sandals Whitehouse
LOCATION
CaribbeanJamaicaWestmoreland ParishWhite House
NUMBER OF ROOMS
360
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sandals South Coast
What are some of the property amenities at Sandals South Coast?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sandals South Coast?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sandals South Coast?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sandals South Coast?
Yes, free parking is available to guests.
What are some restaurants close to Sandals South Coast?
Conveniently located restaurants include Sushi on the Sand, Giuseppe's, and Bayside.
Are there opportunities to exercise at Sandals South Coast?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sandals South Coast have an airport shuttle?
Yes, Sandals South Coast offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sandals South Coast?
Yes, dry cleaning and laundry service are offered to guests.
Does Sandals South Coast offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Sandals South Coast have any great views?
Yes, guests often enjoy the harbour view available here.
Is Sandals South Coast accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.