Lovely hotel set in grounds with views over Bassenthwaite lake. We stayed with two young kids, who loved the swimming pool and video games in the play area The breakfast are very well done with extensive range of cooked and Continental options, something for everyone. We enjoyed drinks and light bites on the terrace overlooking the lake. The rooms are spacious and very well appointed with that luxury feel Around the hotel there are many activities for all the family including whisky distillery, petting zoo cinemas and of course many fell walks Highly recommended
We spent three nights here as we explored the Lake District. The location is away from the hustle and bustle of the main towns, which is a positive advantage at the current time. From arrival to departure, the staff were welcoming and helpful. We had dinner in the restaurant each evening and breakfast each morning, all of which has to be booked in terms of timing because of covid reduced capacity. Covid precautions were well-managed. Our dinners were excellent, with a changing menu between dinner and the bar menus and a reasonable wine list, so that we were able to enjoy a different selection each day. The hotel needs to be congratulated on this in the current circumstances. The breakfasts were stellar, with a great Full English breakfast that kept us going through the day. With current precautions, rooms are not serviced daily, but the reception staff provided us with supplementary bathroom accessories and tea bags as required, plus a shoe cleaner which I needed after one of our days out in the rain!! We had a thoroughly enjoyable time and I would happily stay here again.…
I had chosen the Castle Inn Hotel for a long weekend stay as all my previous visits to the hotel had been excellent and in such a great location you simply can’t go wrong. I stayed in the suite, a personal choice of mine as it is like a home from home. During my stay I had dinner in the on site restaurant, the burger was absolutely delicious and a good addition with the brioche bun. I do believe that the Castle Inn had a recent renovation with the restaurant area and it has done wonders with the views and accessibility to the garden areas. The hotel has local amenities nearby and just takes a short walk to be able to see the stunning views. As always I would 100% recommend the hotel to families, travellers, tourists or people who just want the spontaneous trip.
Putting aside the covid-19 restrictions the overall stay in a hotel and the cleansing it's also was 100-percent ok. The staffing levels for the hotel were low this may just be down to the hospitality industry struggling to recruit staff. The phone signal around the hotel wasn't great but it was in the middle of the lake District which is fully understandable, although I would expect the Wi-Fi to be up and running it wasn't it was very poor.
Stayed here on our second night of our tour around the Lake District. Rooms were clean but hairdryer is something out of the 70's and did not work. The bar was not fully stocked and kept running out of drinks, and that was if you could find anyone to serve you. On the day we checkd out we wanted a coffee, and finally found a member of staff who said no drinks served until 5pm and walked off. No apology, nothing friendly. Whilst sitting here we watched about 5 couples walk off fed up of waiting. Yes not a 5* and served its purpose but customer service goes a long way