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200 Coco Beach Blvd Highway 955-I, Rio Grande 00745 Puerto Rico
23 people are viewing this hotel
Hotels.com
US$423
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Free cancellation until 08/12/22
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US$423
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Free cancellation until 09/12/22
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Expedia.com
US$423
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Free cancellation until 08/12/22
PricelineUS$423
TravelocityUS$423
Vio.comUS$423
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About

#3 of 9 hotels in Rio Grande
Location
Cleanliness
Service
Value
Discover a beachside getaway steps from the water at Hyatt Regency Grand Reserve Puerto Rico, a family-friendly resort framed against the backdrop of the beautiful El Yunque rainforest. Lounge by our sprawling lagoon-style pool, get a round of golf in at one of our two Tom Kite-designed 18-hole championship golf courses or tour the historic buildings of nearby Old San Juan.
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Property amenities
Valet parking
Wifi
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Children's television networks
Pool with view
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Swimup bar
Poolside bar
Tennis court
Board games / puzzles
Highchairs available
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Housekeeping
Private balcony
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
English, Spanish
1162Reviews80Q+A88Room tips

Reviews
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itsrco wrote a review Yesterday
1 contribution
Really awesome location, clean friendly staff. Super fast room service. We had a blast and will definitely visit again. Food was amazing. The beach is beautiful, secluded and a really quiet area. Overall, the experience was great!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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neadris wrote a review Aug 2022
Coamo, Puerto Rico3 contributions1 helpful vote
Hotel's Favourite
Very clean hotel. Loved the sanitizing stations in every corner. Absolutely peaceful and heavenly vacation. The design and aesthetic of the room is on point and meets every need. I will definitely be back. It is now my preferred hotel in Puerto Rico overall.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 16 Aug 2022
Hello Neadris, Thank you so much for sharing your experience with us. We are glad you have found your new home away from home in the Caribbean. We look forward to your return! Sincerely, Gerald Tellez Resort Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rachelsmith112022 wrote a review Nov 2022
1 contribution
This property was amazing! Pools, beach access and amazing food all on-site. No need to leave! We only stayed for one night and I was so sad we didn't extend our stay to enjoy all the property has to offer.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 4 days ago
Hello Rachelsmith112022, Thank you for taking the time to write and share your experience with us here at the Hyatt Regency Grand Reserve. Glad we were you one stop shop and you did not want to leave the resort for anything. That is our goal. We will share this wonderful feedback with all of our colleagues. Look forward to your return visit next year! Sincerely, Mark Frances Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
taekim12 wrote a review Nov 2022
New York City, New York1 contribution
Overall, we were very impressed with the resort layout. It was beautiful with an amazing pool, beach, and lobby. It really felt luxurious and welcoming. My only complaint would be the food as it is very limited. I originally booked a dinner for Nori Teppanyaki but when we arrived there for our reservation, we were told it was closed. Our alternative option was still the Nori restaurant but we were not impressed with the food. Just surprised with the high cost and little food. That would be my only complaint.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 4 days ago
Hello Taekim12, Thank you for writing and sharing your experience with us. We appreciate all of our guests concerns. Glad you enjoyed your stay overall and for the feedback regarding our restaurants. We are going through a transition period with our offerings. We are working on new menus, hours of operation, dining reservation systems, and new leadership. We just hired a new Director of Culinary who will join us next month. We are very excited for all the changes him and the team will bring to the resort. We hope you notice a difference when you return to visit us in the future. Sincerely, Mark Frances Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martina W wrote a review Nov 2022
5 contributions2 helpful votes
Unfortunately, our stay at the Hyatt Regency in Puerto Rico was disappointing overall: Even though the resort is in a wonderful location right at the beach, and the rooms are nice and comfortable (great beds), the hotel does not at all offer what it promises. Most of the staff was unfriendly, unprofessional, or untrained (with exceptions), the restaurants were very expensive but utterly uncharming, and the furniture in all public places and at the beach/pool was worn down and/or full of stains. There were some activities at the pool for kids, but no fitness classes were offered during our stay, and the gym is badly equipped. We chose to dine somewhere else, but after dinner, there is not even a nice bar or cafe to sit down beside the main lobby, which felt like a departure hall of an airport building. Furthermore, the cleanliness in all public places was insufficient - overflowing trash bins and dirt on the floor almost everywhere. When we complained to the management, they offered their apologies and justified that with our coming in a "shoulder week" and a lack of staff. We would not return to the Hyatt Puerto Rico again but rather spend more money and stay at the beautiful St. Regis nearby or pick a nice hotel in San Juan.
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Date of stay: November 2022
Rooms
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Room Tip: beach view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 4 days ago
Hello Martina W, Thank you for taking the time to write and share your experience with us. We have communicated via email and appreciate you sharing your concerns during your visit. We are sorry that we did not live up to your expectations this time around. Sincerely, Gerald Tellez Resort Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
771kiae15 wrote a review Nov 2022
Bloomington, Indiana1 contribution
The room, the food, the pool, the staff, the service… all amazing! Needed a room with a shower hose since we have a toddler and the accommodated to a better room and no extra charge. The food was amazing at all the locations we went to on site. Not a single miss on all the food and drinks we had. Nectar was so good, Prime was amazing, even the food and coffee from the market was great.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 4 days ago
Hello 771kiae15, Thank you for taking the time to write and share your experience with us here at the Hyatt Regency Grand Reserve. We were more than happy to accommodate your request for the toddler! Thank you for all the kind words. We will share this with our teams especially those at Nectar, Prime and the Market. We look forward to your return. Sincerely, Mark Frances Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
profpat wrote a review Nov 2022
chicago, il301 contributions382 helpful votes
I took my Mother-in-Law here as a special treat. The food and service were impeccable and the property is gorgeous. The pool was huge and not crowd. You can rent a noodle to get around in the pool. We sipped delicious mint juleps in the pool and had a wonderful meal at their on-site restaurant. If possible, the property is even prettier at night! Everyone was so kind to my mother-in-law who is a little mobility-challenged due to age. Thank you for a wonderful experience!
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Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 4 days ago
Hello Profpat, Thank you for taking the time to write and share your experience. We are glad you and family had an amazing visit with us here at the Hyatt Regency Grand Reserve. We will share your review with all of our colleagues and look forward to your return visit in the future. Sincerely, Mark Frances Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
salman f wrote a review Nov 2022
1 contribution
We stayed at two different rooms as we didn't get ocean view initially. However the first room with ocean view was ok; the second room balcony opened to swamp like area with mosquitoes. The room smelled. The first room was nice and didn't have any problems.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 4 days ago
Hello Salman f, Thank you for taking the time to write and share your experience with us. Please accept our sincere apologies for the second room and those pesky mosquitoes. We are working with our exterminators to help get these under control. Thank you for the room feedback. Sincerely, Mark Frances Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sophiamccavana wrote a review Nov 2022
Nantucket, Massachusetts1 contribution
This property exceeded every expectation that we could have. Between the beautifully thought out property grounds, the efficient and timely housekeeping team, and the friendliness from every staff member we encountered; we were truly blown away. From the moment we checked in, we felt welcomed and honored to be staying with you. You and your team helped create a memorable first wedding anniversary! A few team members I would like to recognize are Israel at the Front Desk, Jose on the bell team, Christopher at the lobby bar, and Osbel from Prime. Osbel was extremely professional, personable and was the reason that Prime was our favorite meal of the stay. If you could kindly share our praises of them to the appropriate management team as we would love for them to get the proper recognition they deserve. Both my husband and I have managed 5 star hotels and Relais and Chateaux properties across the country and could not recommend the Hyatt Regency Grand Reserve more. We were already planning our return before we departed.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 4 days ago
Hello Sophiamccavana, Thank you for taking the time to write and share your experience with us. We are glad you enjoyed your time with us. We will share your amazing feedback with all of our colleagues and look forward to your return next year. Sincerely, Mark Frances Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheryl H wrote a review Nov 2022
11 contributions
We visited as a couple for 3 nights. We stayed in a garden King room. The room was large, very clean and had a lovely terrace. The pool area is beautiful, and everyone was extremely friendly and helpful. The concierge gave us great recommendations. While we were there we hiked at El Yunque and a nearly waterfall. Would definitely return.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 4 days ago
Hello Sheryl H, Thank you for taking the time to write and share your experience with us. We are glad you and your partners had an amazing visit with us here at the Hyatt Regency Grand Reserve. We will share your wonderful feedback with our concierge team. I love El Yunque hikes they are what makes this island such a unique place to visit. We look forward to your return visit. Sincerely, Mark Frances Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$339 - US$642 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran melia golf resort puerto rico hotel rio grande, gran melia rio grande, sol melia rio grande, paradisus puerto rico
FORMERLY KNOWN AS
The Resort At Coco Beach, a Hyatt Affiliated Hotel
LOCATION
CaribbeanPuerto RicoRio Grande
NUMBER OF ROOMS
579
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HYATT REGENCY GRAND RESERVE PUERTO RICO - UPDATED 2022 Resort Reviews & Price Comparison (Rio Grande) - Tripadvisor

Frequently Asked Questions about Hyatt Regency Grand Reserve Puerto Rico
Which popular attractions are close to Hyatt Regency Grand Reserve Puerto Rico?
Nearby attractions include Carabali Rainforest Park (6.6 km), Caribbean Trading Company Store (5.8 km), and Balneario Luquillo (7.6 km).
What are some of the property amenities at Hyatt Regency Grand Reserve Puerto Rico?
Some of the more popular amenities offered include a swimup bar, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Grand Reserve Puerto Rico?
Top room amenities include a flat screen TV, blackout curtains, and a view of the mountains.
What food & drink options are available at Hyatt Regency Grand Reserve Puerto Rico?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Regency Grand Reserve Puerto Rico?
Yes, valet parking is available to guests.
What are some restaurants close to Hyatt Regency Grand Reserve Puerto Rico?
Conveniently located restaurants include Degree 18 Juice Bar, Carabali Bar & Grill, and Mi Vida Cafe.
Are there opportunities to exercise at Hyatt Regency Grand Reserve Puerto Rico?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Does Hyatt Regency Grand Reserve Puerto Rico have airport transportation?
Yes, Hyatt Regency Grand Reserve Puerto Rico offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Grand Reserve Puerto Rico?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Grand Reserve Puerto Rico offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Grand Reserve Puerto Rico?
The staff speaks multiple languages, including English and Spanish.