Friendly staff, clean but compact bedrooms, wellness small but adequate, just make sure you book your wellness hour before you arrive.
Warm bedroom/Bathroom in the winter when we were there. Our room was missing the curtain so woke up to the sunlight in the morning.
Would have been nice to have tea and coffee facilities in the room and to be honest I expected it as standard for a 4 star and didn't check.
Good WIFI connection everywhere in the hotel.
Good location for the town center and a short 5/10 min walk up the hill to the castle.
Parking right outside or around the back of the 2nd hotel building.
Breakfast was OK, more in line with a 3 star hotel then a 4 star but it was adequate.
Excellent Chinese restaurant on the doorstep.
hotel not bad, i would say good average, serving the purpose of spending one night. but the service: first, when booking, it was not obvious that the room is being fully pre-paid: and no change or cancellation was allowed. it's OK, but it needs to be crystal clear when booking and not kind of hidden in the tuns of text. bigger problem occurred after check out when I realized that they double charged me for the room. it took more than a week to the hotel to return the charge.
Also, when i witnessed checking other guests, staff's English is very poor.
We were very satisfied with our stay. Room decent sized with all features, Hotel itself very nice. Friendly staff. Great parking nearby. Wifi fast and stable. Breakfast delicious with enough selection
We’ve only stayed there for a night and we’ve enjoyed it after all but there were many details that could have been done better especially if you classify yourself as 4* hotel. I’ve stayed in a few 3* hotels around the world who were offering much better service than this place.
The location of the hotel is great - in a short walking distance from the castle.
They asked us to stay in a separate building away from the hotel and to get into the hotel reception/pool/restaurant you need to walk thru a narrow road/yard and share the road with traffic. It’s not a great health and safety arrangement especially if you are there with kids.
You can only use the wellness place for an hour if you make a booking in advance. This fact was not mentioned while confirming the booking. The wellness place is tiny and not very well looked after. There was wet slimy slippery floor and no one came there to dry it up. We were there with a guy and his daughter and they both nearly slipped down a few times when walking from a sauna place to a pool area. The whirlpool was out of order.
The room was spacious with a nice bathroom but the wifi didn’t work. My mum wanted to watch news on tv but there was only one channel working.
The breakfast was just very average. The staff didn’t great us/didn’t try to help us finding a table etc. I had a chipped coffe mug, there was a small bin full of rubbish on the table and no salt inside a salt shaker provided. So many little details why I would have never guessed this is a 4* hotel. It is really more like an average 3* hotel.
We arrived without reservation and get last room in hotel annex there. Room was big and clean. No air-conditioner. The view was great to the castle and courtyard. Unfortunately above a restaurant kitchen and was pretty loud till about midnight
Beds were not very comfortable, but not the worst.
The breakfast is just fine, free secured parking.
I didn't like to stay at annex as there isn't reception there and we had to walk to other building to use Wellness and for a breakfast. Not a big deal, but not convenient.
The location of hotel is quite close to Hluboka Castle. It's only 10 minutes walking distance to reach the castle entrance.
Hluboka nad Vltavou is small charming town.