Every time we've stayed at this hotel, we've loved it! Friendly, inviting and helpful staff always welcomed us with a smile. Super clean room, wonderful pool, and best covid breakfast I've experienced!
I had never been to Sutherland before and was ecstatic to find out that there was a Best Western Plus there. They offered a grab and go hot breakfast with a homemade burrito either with me or without me which was fabulous. Mr Chris when I called to make sure that they had rooms before I booked was super professional and amazing. At check-in Estella was spot on with her customer service her knowledge of things to do around town. And then there was the warm pool that was the icing on the cake for my daughter. The fact that McDonald's was right next door was a great bonus. Down the street less than a mile was a park that had the water sprinklers a kid's park and an older kids park that was awesome and was spacious enough and well-kept I felt very safe and secure at the Best Western location I will definitely be back again thank you so much Estella and Chris for making it a wonderful visit
We were very happy with our stay! The pool was fun, hot tub was hot (maybe even a little too hot) Food was good even though because of Covid it was in a brown bag. Staff was very pleasant, helpful and kind!
The rooms were nice and the staff was extremely friendly the whole way I definitely recommend this hotel and will be staying there again. The property it’s self was beautiful and having the pool to ourselves was so nice!
We were looking for a stopover on our way from CA back to Seattle. We selected the BW Hartford Lodge because the hotel offers a free Electric Vehicle charger. The rooms were spotless, bed was comfortable and the front staff was very friendly and helpful. Overall, it fit our needs exactly. They have done a good job adapting to the COVID-19 pandemic, offering time slots for the pool, burritos for breakfast to carry back to your room.