Date of stay: April 2021
This room was great. It was clean, well stocked,comfortable, dark and quiet. I slept well. The towels are amazing. They are thick and actually wrap around you. The shower had good water pressure and I love the citrus soap, body wash, shampoo and conditioner. I wish there would have been lotion, too. I loved the breakfast vouchers for McDonald’s. That was quick and easy for breakfast and better than a cold bagged danish and apple like we have received at other hotels.
Review collected in partnership with Best Western
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Prashant Gupta, General Manager at Best Western Plus Northwind Inn & Suites
Responded 14 Apr 2021
nettevon, Thank you so much for taking the time to provide our hotel with such a delightful response and rating. We certainly do the best we can to ensure all of our guests enjoy their stay. I am so sorry that there wasn't any lotion available to you in your room, for next time, we do have some available at the front desk. We used to have it in the room but it was not a popular item so we opted to provide hand soap instead. We GREATLY appreciate your kind words and we truly hope you will come see us again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC