Now, we turned up and got shown the bedroom. May I add make sure you ask for room 3, roll top bath and 4 poster bed! Very romantic. Once we got settled we headed down for our food as we had booked a table to be greeted by great staff. The food was sublime and not only was the head chef a great cook but he also had the time at the end of the evening to sit and chat to us and show us around the outdoor gardens. All in all I would recommend this experience to any of my friends and family. Oh, and one for the interested....this place is steeped in history. Dig and you may be surprised to what you will find!
Recently stayed for my wedding anniversary, the room was the executive king. But not the four poster one. It didn't have a mini bar like it says on the website, no big deal though. The room was very nice and spacious, with a free standing bath and walk in rain shower.
The food was lovely too. However I had mentioned my anniversary and they said that they would do something for dessert for me, after a 45 minute wait for dessert our food arrived and nothing had been done different.
The breakfast was nice and set us up for a nice day's hike.
The staff we encountered were all lovely and attentive.
Since the refurbishment took place we started going to the bridge as we was told it was a much younger crowd. Became regulars for about 2 months left some nice reviews and had some really good meals.
Booked a table and arrived 5 minutes early. On arrival a girl who I think is the host in a spotty leopard dress, looked at us and said “any of them 3 tables there” referring to the high stools I said sorry am here for dinner and she said I’ll go and check if there is any room in the restaurant. She came back and there was it was only half full.. am confused why she didn’t want us in that seating area. Also 2 people came in and there were about 3 tables for 2 people available and she sat them on a table of 4, so they can’t have had many bookings?!
Ordered three chicken roast dinners, and I asked if I could have some hummus while waiting. An hour went by and I asked we’re the roasts we’re everyone around us seemed to be getting there’s. The girl who took our order came back about 45 minutes after waiting and said what did we order. The manager stated there was a mix up as the chef looked at the hummus as a starter. After the food arrived 4 roasts dinner came even though we only ordered 3.
Roast dinners arrived we all left the potatoes as they were really cold and hard no potato in the middle really disappointed as last week was really good. Chicken was nice a tasty and tender.
Manager dealt with it well apologised, asked if anyone came to check up if the meal was ok and that didn’t happen. He took 15% off the bill as a nice gesture, I wasn’t looking for that I explained I just wanted them to no that standards seemed to have slipped today.
Will revisit for drinks but will leave food for now.
We recently had a two night stay at the Bridge hotel. We had stayed there earlier in the year and been very impressed.
This visit was very disappointing.
There was no telephone in our room, we mentioned this after the first night but it was not remedied.
There was no drinking water supplied in the room, the website says that still and sparkling water is supplied to each room. As the rooms were not made up, we had to ask for more coffee and milk - it would have been thoughtful to have offered these. As we had no phone, we had to go to the reception.
Our main complaint was the noise level. We had a delicious meal in the restaurant on our first evening. However the music which was being played, which was basically house music with a driving beat, was so loud that we couldn’t hear each other speak. We asked the waitress if it was possible to turn this down, she said that the manager would not allow this.
The same music was played in the garden; as our room overlooked the garden we had our windows open as it was such a hot night (there was no air conditioning, nor were fans supplied). This made sleeping very difficult.
We cancelled our meal for the second night because of the music. We visited a local pub and heard that several local residents had complained to the hotel about the noise level. We could easily hear the music 200 metres away from the hotel.
I emailed the hotel about the stay almost a week ago and have not yet even received an acknowledgment.
This was a very disappointing stay, and we will not be returning.
The food was excellent , the room small but spotlessly clean and the bath was huge. No signal on the tv but that wasn't a problem. The staff were friendly and seemed very busy but our food was delivered hot and without too much of a wait. Lovely having a stream running outside our bedroom window. The music was well chosen and the live band very good . The only downside to our stay was the volume of the music at the evening meal. It was like walking into a nightclub. We couldn't speak to each other or relax as it was actually blasting out. Not really what customers want especially when the waitress can't hear to take your order. We did have a lovely stay and Isobel on reception was very friendly and attentive.