This property was very clean, the room was nice and the pool was also clean and warm. Staff was attentive and friendly. We had an issue with our water the 1st night and the staff sent maintenance up immediately as soon as I reported it in the am, and he fixed the issue quickly. It was much appreciated. I didn’t partake in the breakfast because there was a Dunkin on the property right across the lot that I could walk to. Also a fast food place and a Walgreens, and a Publix across the street. Location was great! Only complaint is that the towels were super small and threadbare, and the bedding was just sheets and a very thin spread, no blanket. But those are very small complaints as overall we had a great stay and would stay again. Thank you Comfort Suites! Great job!
The bed was quite comfortable, the sheets were soft and pillows had two different options, soft or firm. The L shaped sofa in the room was large and suitable for us to relax on. The bathroom lighting was good. The heated pool was at a good temperature, and clean. Although better to use if you're the only family in it, as it's not very big. The location of this hotel is a short drive away from Rainbow Springs State park, and several stores/ restaurants are conveniently located nearby. Staff keep the place clean!
Reasons I rated 4 instead of 5 stars: I don’t think it’s fixable however I could hear the footsteps of people in the room above me, the door locks closing in the hallway, and the adjacent neighbor talking at times. So it wasn’t as quiet as I would like, but we were able to sleep. Also I know it’s for safety during the pandemic, that they weren’t offering the hot foods for breakfast. We just went to a fast food place nearby so it wasn’t a big deal. The hotel breakfast did have some yogurt and granola bars, muffins, and drinks.
Amazing hotel. Staff was friendly and gave great directions on places to go. Room was clean and spacious. Pool area was very clean. Exercise room was neat and did see employees wiping down. As a Front line Nurse that made me feel good. Definitely recommend staying here.
We had no plans and stumbled upon the Comfort Suites near Rainbow Springs. It was a great find, the rooms were very clean and roomy. We booked two queen beds and were surprised there was also a sofa. We loved all the space.
I would suggest they make two improvements:
1. They advertise “breakfast included”, but don’t get too excited it was a little disappointing that they didn’t have much. The first day we were there they had a couple granola bars that you can grab and go, and the orange juice was delicious. On the second day the orange juice was totally watered down and there wasn’t any food it was only around 8:45 AM). Not sure why but we were very disappointed as we were counting on that as we were running late for our next adventure.
2. Our particular cleaning associate was very stingy with towels. We had four in the family and I requested two additional wash cloth, but she refused stating there was a shortage. ?? Really? I would preferred some thing like I don’t have those right now but I will leave a couple by your door when they come out of the dryer... I don’t know, but it rubbed me the wrong way.
Regardless, if ever back in this town, we will definitely stay here again!
Oh, and Kathy at the front desk was very nice and informative with great recommendations.
Great Hotel and Staff! Very Clean Rooms and Facilities. Nice Heated Pool and Functional Workout Room. The Staff was very Friendly and Helpful. I Will Definitely return to this Hotel to Stay in the Future, and will Definitely recommend it to my Friends and Family!!!