Very good food and service. Enjoyed it very much. Nice atmosphere. Typical Costa Rican and international cuisine. Good location. Close to everything. Easy parking. Good hotel with swimming pool. Only hotel in Tilaran with pool.
We had an unexpected stay here when we got off track on a road trip.
* Clean room
* Attractive grounds, hallways, etc.
* Excellent restaurant (although not cheap)
* On site pool and fitness center
* Great location
* Window didn't open/stuffy (did have a/c inside, which worked well, but I would have preferred some fresh air)
* A lot of stinging insects (woke up covered in bites)
* Bathroom had issues - hot water didn't work, toilet plugged easily and often, smell of gasoline inside
* Staff was a little rude
* Room was facing the street - VERY noisy, cars/partiers etc, and it was a weeknight
* I'm used to traveling in Latin America, and for this price range I wouldn't expect the Sheraton. :) It was good enough, if not better, for our needs, but we found better, at the same or lower price, elsewhere in the country
I have been staying at the Hotel Guadalupe since I bought property in Tilaran in 1993. Over the years Luis and his family have maintained and built the best hotel in town. The location is very nice, a block off of the plaza with parking inside a gate if you are renting a car. It is also within walking distance of the bus station on the far side of the plaza.
All the rooms are secure, clean and comfortable, and the showers warm to hot. The hotel provides cable TV and wireless Internet, which is also nice as you are starting or ending your day. The recent addition of a swimming pool and workout room is also nice. The staff is friendly and will help you in any way they can, including doing your laundry. The food in the restaurant is tasty and healthy. Above all, the rooms are reasonably priced.
Many English speaking travelers may not be familiar with Hotel Guadalupe because they stay in resorts on the lake, or near the volcano, but Hotel Guadalupe is well known among Ticos, and travelers coming to the area to study the local wildlife. If you are coming to the Volcano Arenal-Tilaran-the Lake area, and you want to save money compared to some of the resorts, you can't do better than Hotel Guadalupe.
Should you find yourself in the incredibly picturesque village of Tilarán, this is the hotel to choose for a weary traveler, especially for those seeking refuge from the heat of Guanacaste or the winds of Arenal. Impeccably clean, exceptionally professional and attentive front desk staff, and an attached wonderful dining facility. Walking distance to everything in town, and outstanding free Wi-Fi service. IF access to cable TV is a requirement, Hotel Guadalupe does not disappoint. A great bargain for what is offered. And functioning air conditioning is a true luxury. Do NOT expect hot running water at the bathroom faucets; it is simply a lesson in cultural adjustment. Nor can a traveler expect to be greeted in English; without Spanish skills the traveler will need to resort to pointing, and pen & paper negotiations over price. Nonetheless, the menu at the restaurant facility is translated into very good English which allows the use of the index finger to point at the desired meal. The kitchen is open to suggestions for changes for the diet conscious, whether it be low-sodium, a particular dish, or of a diabetic nature. One further cultural note for at least the North American traveler: expect an exceptionally FIRM mattress, and I mean "ROCK-solid"; there are no pillow-top mattresses. Nonetheless, this IS the place to stay while in Tilarán! A swimming pool will be fully functional within several months of this review. MOREOVER, make certain that you've called ahead for reservations; this facility does get full even mid-week.
Hotel is a Costa Rican family owner buisiness. Rooms are clean and have a TV with cable, hot water and a fan. A/C is not required in Tilaran. Excellent town to spend time integrating into CR society, totally safe and the breeze every day is unique to any other town I have visited. $30/day for a queen and a double, add $3/person for breakfast. The pool will be complete by June 2012 and it has a good restraunt many locals eat at. Ask for towel and soap at the front desk, ice and drinks available also. Great little Pizzaria up the hill behind the church, many restraunts and bars closeby.