Stayed at this hotel on and off for two months, during the training period for my new jobs. The front desk staff was phenomenal, very friendly and after the first week they knew most of my cohort by name!
-Easy check in and check out
-Wonderful customer service
-Convenient mini shop up front with drinks, snacks, over the counter medications, etc
-Large TVs set up to access streaming services like Netflix
-Pool and hot tub
-Hot tub had no heat
-No hot breakfast due to COVID-19 (not their fault!)
We enjoyed our one night stay at this Fairfield property. I selected it from TripAdvisor reviews and the location was not really critical for us as we were renting a car and visiting some old family locations for the day. A hot breakfast is included which had the usual eggs, yogurt, oatmeal, waffle maker breads, etc. the breakfast was was pretty large and provided plenty of seating, which is not always the case in similar chain hotels. Infused water in the lobby was a special touch - lime one day and a really tasty cantaloupe the 2nd day. Our room was spacious with a king bed and was very comfortable. We stayed on the 3rd floor which was relatively quiet, however, we did notice the light rail sounds in the morning. Free parking is available and easily found. We also enjoyed the microwave and refrigerator to keep items from the nearby Safeway and heat up a dinner meal. The room look like it had been recently updated and was clean but there some signs of wear. Bathroom lighting could be improved and the towels were a bit on the thin side. My husband commented that the WiFi was pretty snappy. We didn’t use the outdoor pool but it appeared to be clean and in good repair. All in all, we would stay here again for the price.
This facility is just a five minute walk to the Heard Museum. We were here for the Heard’s Annual Indian Market. This is the third time we have stayed here. In the past our rooms have been near the elevators and the pool and it was uncomfortably noisy. However, this time we had an odd numbered room and it was very quiet.
Staff is very friendly. The buffet breakfast is not fancy but is OK. There are limited evening dining venues in walking distance. I would plan on driving to dinner.
There are certainly more expensive and luxurious hotels in Phoenix. Just as there are less expensive down scale accommodations available. But this facility offers the best value for accommodations, service, and location.
Four members of a business team stayed 3-4 days a week over a period of three weeks. The rooms were super clean and comfortable. The staff was very friendly and accommodating. Parking was convenient and FREE (not the case everywhere in Phoenix). Great Thai restaurant within walking distance. The light rail is right outside the hotel, convenient travel to downtown and other locations. Nice touches like fresh fruit immersed in water in lobby. TV offered Netflix and YouTube login, pretty neat. The pool and jacuzzi were clean and the temperatures were perfect. The suite with the kitchenette was well wroth the nominal added charge. Highly recommend and would stay there again.
Stayed here on a weeknight for work. Great location and a great price. I was walking distance from a bunch of great restaurants. There's an IHOP right across the street if you don't want to eat breakfast at the hotel. The pool was clean and crystal clear. They had a little gift bag ready for me when I checked in with a water and a snack. The room was exactly as advertised. Bed was a little stiff but lots of pillows were available. AC unit was a little noisy when it kicked on. Staff was very friendly and helpful. The lobby snack situation was A+