Amazing all around!
We stayed here for 2 nights before leaving Panama and wish we would of stayed here longer.
The bed was out of this world, a real treat. The products in the bathroom and shower are Byredo which is a brand I love and will make you smell like a million bucks. Indulge in the beautiful, heavy bath robe for the full experience!
The staff blew it out of the park with their extraordinary service! Special mention to Ariel, Anthony, Luis, Lourdes, Omar, Jose (Pepe), you were all on the ball, so kind and attentive and made us feel really special during our stay. Thank you!
(Worth mentioning that we also stayed at American Trade hotel during our stay and the service was mediocre, and was a total disappointment)
The location is close to the airport and a rather short (and cheap) Uber ride away from casco antiguo.
Unfortunately we couldn’t use the pool because of the Coronavirus which was probably the biggest disappointment but I know it’s out of their control. We booked this hotel for their facilities so it was a big let down. We walked by the pool and it’s absolutely stunning!
Finally, this isn’t a huge deal but still worth mentioning that there is room for improvement with the food we ordered as room service. We read rave reviews about the restaurant food, and because of the COVID outbreak, we figured we would eat in. The food was nothing special, certainly nothing worth justifying the price.
Overall I still rate this hotel a 5/5*. It was the perfect way to end our trip, thanks again <3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This response is the subjective opinion of the management representative and not of TripAdvisor LLC