All You Need to Know About the Pool
at Quality Inn Arab Hwy 231
Full view
Pool & Beach (3)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... very polite. In room coffee maker worked however no cups so had to ask. Breakfast, well standard, nothing to really write home about. Nice small pool area that was very clean and well maintained. If you have kids and stop here they will be able to get rid of that extra energy. Beautiful parks...
... 2 had a toilet that clogged and overflowed. We were moved to another room with the exhaust fan hanging from the ceiling and not working. The pool is covered with scum, not that swimming in N Alabama is happening outside in October anyway. The advertised gym was closed during the entire stay...
We thought it would be nice, our carpet was stain very badly, it was gross. I was looking foward to going to the pool, but there was loud foreign music blasting all day, on a weekday. The manager is foreign and extremely rude and should be fired, .Apparently Im not the only one that thinks thhat,...
Reviews that mention pool
Write a reviewBelieve they have been reading the past reviews. Rooms have new bedding and carpet, staff very polite. In room coffee maker worked however no cups so had to ask. Breakfast, well standard, nothing to really write home about. Nice small pool area that was very clean and well maintained. If you have kids and stop here they will be able to get rid of that extra energy. Beautiful parks close by as well.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Had to book rooms last minute due to a funeral.
Group included 2 elderly people that walk with canes, and one with a broken ankle. We had to take 2nd floor rooms. Asked where the elevator was, there isn't one. Not good at all.
They have full size mattresses on Queen box springs, be careful.
Room 1 had no issues. Room 2 had a toilet that clogged and overflowed. We were moved to another room with the exhaust fan hanging from the ceiling and not working.
The pool is covered with scum, not that swimming in N Alabama is happening outside in October anyway. The advertised gym was closed during the entire stay with an "out of order sign".
Room 2 had torn duvets, then we found a large yellow stain on another. Gross.
Breakfast was available, but was rarely replentished. We also ended up at McDonalds each morning, similar to those above. The sign to not take food back to the room was tacky. Considering 3 folks couldn't do steps and the non existent elevator, they had McDonalds.
The noise coming from 231 is the worst I've ever had it a hotel room.
This hotel would step up it's game if it had some competition, but it does not. We would stay there again only because I don't want to drive from Huntsville daily to visit family.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
We thought it would be nice, our carpet was stain very badly, it was gross. I was looking foward to going to the pool, but there was loud foreign music blasting all day, on a weekday. The manager is foreign and extremely rude and should be fired, .Apparently Im not the only one that thinks thhat, according to other reviews! Check out is at 11 a.m.
Got a knock on the door for housekeeping at 10a.m. Went to talk to the manager about it and she was very rude, however the housekeeper was an American woman and she had the decency to apologize! Thank you and u deserve a better job than that! Also my wife walked to McDonald's for breakfast instead of eating there, cuz there is a sign that state's to not take the food back to ypur room. Seriously!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Response from Quality Inn A, Guest Relations Manager at Quality Inn Arab Hwy 231
Responded 17 Aug 2018
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Julie Smith Front Desk Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We were very pleased with the friendly Staff and Owner, they went out of their way to make sure we had what we needed. The rooms seem to be newly renovated. Updated, nice, clean, very cold air conditioning. The pool was so nice and the gym/exercise room was an unexpected surprise, as the huge breakfast, so for a small town, we were delighted and will always stay here when passing through.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Quality Inn A, Front Office Manager at Quality Inn Arab Hwy 231
Responded 12 Jul 2018
Dear Guest, We thank you for taking the time to review our hotel and we are so pleased that you enjoyed your recent stay. On behalf of myself and the staff we hope to see you again soon. Julie Smith/FDA Quality Inn Arab, Alabama
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Impressive Lobby, very friendly owners, updated rooms, clean, new mattress, furniture, cooling system is evident. Nice pool, outside areas are very well kept, would definitely reccomend. Prices are very reasonable
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Quality Inn A, Front Office Manager at Quality Inn Arab Hwy 231
Responded 11 Jun 2018
Dear Guest, Thank you for the review of the Quality Inn in Arab Alabama. We greatly appreciate all the kind words and I will pass them on to our staff. We hope to see you again soon. Have a wonderful summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC