very nice staff, very accommodating and friendly. location is perfect for hike to the castle and right next to a good cafe and pivovar hospoda. rooms were clean and beds were comfortable. nice pool too with massage jets, great after hiking all day. decent wi-fi. breakfast was good with plenty of options. minor complaint that the tv in the room was literally almost smaller than my tablet.
I never write reviews yet I always check both good and bad, but it has been so shocking that you should be aware before going.
The hotel facilities are relatively well maintained and the swimming pool is very nice, however there are several issues worth noting:
1. the floor is wooden and not well insulated, you can hear anybody walking even lightly in the room above you
2. if the room is hot you need to open the windows to cool down over night, but that is one source of the problems - if the room is facing the city center you get permanent light in and a lot of noise coming from the street including the quarterly bell from the nearby church, bad sleep.
3. but the above is nothing compared to the service in the restaurant, it is rude and cocky. Nothing is possible. Not kind. If feels like they are your customers not the other way around. It is just the demeanor not right. Very unprofessional.
4. finally when you try to open the building front door you get stuck on the wooden handle as for some reason it is very sticky
If you can put up with the above, you may very well like the stay.
Did a two week tour of Prague and Czech Republic and this was one of our favorite hotels. Great rooms - large, airy, wonderful bathrooms. Great food and bar service. Historic hotel but totally remodeled interior. Largest hotel pool I have ever seen in a separate building. After a day of hiking in Sumava Mountains, pool a great choice. Really recommend. Great location on main street, near city information center and Natural History museum. Convenience stores and larger market closely.
What's not to love? A gorgeous Medieval town, beautiful hotel with a full size Olympic INDOOR pool. Rooms are simple, clean with hand held shower in bathroom. No English TV which was a blessing to get away from all the US political news. Easy travel to local towns and the highest castle in the Czech Republic. The biggest surprise was the gourmet chef who created exquisite meals every night. A definite must stop on your way through Bohemia.
I have spent two nights with my daughters. Room was clean, beds all nice including an extra ounces for kids. Swimming pool warm, and clean. Food was very tasty and service crew always nice and friendly. Food cost is a bit higher for such a location and I was missing an option for kids - very little kids meal selection.