Pilot Airport Hotel Rooms Pictures & Reviews (Vantaa, Finland)
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Comfortable and clean room, however the towels had makeup stains on them. Decently spacious, large TV, friendly and professional staff. Usually hot in the summer as there’s no AC, and you can’t have the windows open too wide because there’s no bug nets - but there is a fan in the rooms. Breakfast starts from 3.30 for continental which is great for early travel. Not our first visit, and won’t be our last either. Would recommend.
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Room Tip: Hot breakfast doesn’t start until 5am. There’s an airport shuttle that can be booked in advance....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded 29 Aug 2024
Thank you for your feedback and for choosing our privately owned Pilot Airport Hotel. We appreciate your comments and hope to welcome you back in the future!
Kind regards, Mari J/ Guest Relations Manager
Kind regards, Mari J/ Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in this hotel as a stopover to get an early flight the next day. So luckily it was only one night. There where some positive things, like the bed which is very comfy (but way too small for 2 persons). And there is a free airport shuttle (as most other nearby hotels offer).
The overall appearance of the hotel is really outdated. This starts already at checkin, where you have to have to squeeze yourself and your luggage past a huge ice cream freezer (moneymaker with 0 deg outside) which blocks access to the reception!
Then the room, it is very small and the bathroom is even smaller. Unless you like to shower while going to the toilet, the bathroom is nowhere near today's standards. Further it is extremely noisy, you can hear everything around you. Also, the window is surrounded by metal so when it rains, raindrops slam into this metal producing a very annoying sound (which is the reason I'm writing this review in the middle of this rainy night)
So I would not recommend this hotel to anyone. For this kind of money you can definitely get a better hotel near Helsinki airport.
The overall appearance of the hotel is really outdated. This starts already at checkin, where you have to have to squeeze yourself and your luggage past a huge ice cream freezer (moneymaker with 0 deg outside) which blocks access to the reception!
Then the room, it is very small and the bathroom is even smaller. Unless you like to shower while going to the toilet, the bathroom is nowhere near today's standards. Further it is extremely noisy, you can hear everything around you. Also, the window is surrounded by metal so when it rains, raindrops slam into this metal producing a very annoying sound (which is the reason I'm writing this review in the middle of this rainy night)
So I would not recommend this hotel to anyone. For this kind of money you can definitely get a better hotel near Helsinki airport.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Small room, and small bathroom but sheets were clean and we enjoyed sauna and buffet breakfast.
about 10mins walk to the big shopping center. Staffs were nice, free shuttle bus to the Airport was very convenient for us.
We stayed with a 3months old baby, and the hotel prepared a baby cot for my little one.
Overall we had a good stay, and we would love to go back there.
about 10mins walk to the big shopping center. Staffs were nice, free shuttle bus to the Airport was very convenient for us.
We stayed with a 3months old baby, and the hotel prepared a baby cot for my little one.
Overall we had a good stay, and we would love to go back there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded 5 Sept 2011
Dear Sir/Madam,
I wish to thank you for commenting on your guest experience in our hotel.
I'm very pleased to hear about your satisfactory stay with us. It is always delightful to hear that we have succeeded in our main task, which is creating our guests as enjoyable visit as possible. I wish we may see you soon again as our valued guest.
Best regards,
Petteri Turunen
Front Office Manager
BEST WESTERN Airport Hotel Pilotti
I wish to thank you for commenting on your guest experience in our hotel.
I'm very pleased to hear about your satisfactory stay with us. It is always delightful to hear that we have succeeded in our main task, which is creating our guests as enjoyable visit as possible. I wish we may see you soon again as our valued guest.
Best regards,
Petteri Turunen
Front Office Manager
BEST WESTERN Airport Hotel Pilotti
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1. The shuttle bus is not the general airport hotel bus but a small minivan with its own schedule
2. The hotel is shabby and the smell of old carpets/furniture is everywhere; with no proper AC/ventilation present
3. The bathroom size is ridiculous; you have to lean against toilet to access the bath sink
4. Light is poor and the room is dark
5. Breakfast is average 3 star with a poor setting
6. Value for money = 0; paying extra 50-80 EUR will get you into perfect Hilton room within a few steps from the airport terminal instead of this hangar in the forest
2. The hotel is shabby and the smell of old carpets/furniture is everywhere; with no proper AC/ventilation present
3. The bathroom size is ridiculous; you have to lean against toilet to access the bath sink
4. Light is poor and the room is dark
5. Breakfast is average 3 star with a poor setting
6. Value for money = 0; paying extra 50-80 EUR will get you into perfect Hilton room within a few steps from the airport terminal instead of this hangar in the forest
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Responded 7 Feb 2013
Dear Max N,
thank you for your comments regarding your latest stay in our hotel. Your opinions are highly appreciated and valuable for us to constantly improve our performance.
I'm deeply sorry we haven't been able to meet with your expectations. The bathrooms in the hotel rooms have been designed to maximize the space in the room itself as our hotel is mainly accommodating guests, who are staying only one night between flights. The improving of illumination in the guest rooms is one of our main priorities in the near future. Thorough renovation of the hotel, which has been on progress for a while already, is a long, time-requiring process which we are determined to take into completion in order provide even better experiences for our guests.
Despite the disappointment you encountered I sincerely hope that we may welcome you again to BEST WESTERN Airport Hotel Pilotti.
Best regards,
Petteri Turunen
Front Office Manager
BEST WESTERN Airport Hotel Pilotti
thank you for your comments regarding your latest stay in our hotel. Your opinions are highly appreciated and valuable for us to constantly improve our performance.
I'm deeply sorry we haven't been able to meet with your expectations. The bathrooms in the hotel rooms have been designed to maximize the space in the room itself as our hotel is mainly accommodating guests, who are staying only one night between flights. The improving of illumination in the guest rooms is one of our main priorities in the near future. Thorough renovation of the hotel, which has been on progress for a while already, is a long, time-requiring process which we are determined to take into completion in order provide even better experiences for our guests.
Despite the disappointment you encountered I sincerely hope that we may welcome you again to BEST WESTERN Airport Hotel Pilotti.
Best regards,
Petteri Turunen
Front Office Manager
BEST WESTERN Airport Hotel Pilotti
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed one night between flight. There are some advantages: convenient transfer from/to airport (untill 02.00 a.m.), that is important for late flight. Quick check-in and check-out. Good breakfast for 3 stars. But the main disadvantage is very very small bathroom in single room. It is very difficult to take shower there.
The average score 4-.
The average score 4-.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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