Date of stay: December 2019Trip type: Travelled as a couple
The drive to Portavadie is a thing of beauty, and Portavadie itself is in such a stunning location with beautiful views.
The spa experience was good, lots to enjoy and the outdoor pool in the cold winter was a treat. The gym was also well equipped and immaculate.
We stayed in what was called a "Lodge Superior" room which was very misleading. You're effectively in a standard hotel room, but before you arrive you're led to believe this is something like an individual lodge all to yourself. The room itself was very mixed - the bed was comfy, and they just about got away with the minimalist design but the coffee making facilities was very poor and something you would expect in a budget hotel. For the price you pay and how Portavadie market this as a luxury experience, a Nespresso machine or similar should be there. No bath robes was disappointing as you could of sat on the terrace in one in the morning.
The food in the Marina restaurant was good, but the "Vegan Menu" was extremely poor ... £13 for spaghetting and tomato sauce. No vegan or veggie options at breakfast either which was disappointing for a place of apparent high standards.
Service was friendly but nothing memorable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from TeamPortavadie, Public Relations Manager at Portavadie Loch Fyne
Responded 24 Dec 2019
Dear CityLights88, Thank you for taking the time to leave us a review, we welcome all feedback to help us improve for the future. We will pass on your comments to the relevant departments and managers and take your comments on board. We hope you do decide to come back again in the future. Team Portavadie
This response is the subjective opinion of the management representative and not of TripAdvisor LLC