We Stayed 1 night onroute to scotland ,had a lovely relaxing time in this dog friendly hotel ,our wee dog was warmly welcomed, especially by the young lady in the bar, she even remembered his name at breakfast, which was delicious we paid the extra £4 for the full English. We did not realise we needed to book to use the swimming pool so unfortunately this time we did not get to swim , but we will definitely be returning next time we are visiting Scotland.
We stayed here the night before the Solway half marathon . I wanted to relax in the sauna after the race and sleep in a suite , so I could go into the living room if my snoring kept the Mrs up . So the suite turned out to be just a double bedroom with a couch and bathroom . Not really a suite then . The spa turned out to be a small pool with the sauna and steam room out of use and full of old furniture and other junk . Not really a “spa” then . Charged £215 . At least Dick Turpin wore a mask
What a shame! I was so looking forward to a lovely stopover after a long day at work.
The first classic room was filthy, blinds were thick with dust. Room very tired and in need of some love and attention.
Reception were very helpful and moved me, only to find another very tired room, with a filthy carpet,
didn’t look like a vacuum had touched it in a while.
Which makes me worry about COVID compliance, I haven’t seen any hand gel either.
Toiletries are refilled, so again not COVID compliant I would say.
Very noisy room too!
Was also not allowed to use the swimming pool, which was the main reason for choosing, there was no detail at the time of booking that you needed an allocated slot for the pool and they were all gone when I checked in at 3:45.
I won’t recommend this to anyone and I won’t be returning.
I enjoyed a long weekend in the October holidays with my son at this hotel. The food in the Conservatory was beautifully presented and tasty. We had the pan stone bass, goats cheese soufflé, scallops and cheese board. All was extremely delicious and I would recommend this restaurant and the Walton’s bar where we had the fish and chips and chicken burger. My son said it was the best chicken he had ever had! We went back the next night to have the same. The pool and gym were clean and appointments had to be made to ensure social distancing.
Enjoyable overnight stay. Clean fresh and friendly. Pool facilities very well organised despite COVID restrictions. However same could not be said for the rest of the hotel. I appreciate it was busy when we arrived but room keys handed out without any signs of sanitation. Breakfast was rushed and table was wiped over with a damp cloth - no sanitizer. Menu and pots of jams/marmalades were lifted from a used discarded table and placed on ours without cleaning first. When walked to have clean ones staff were very disinterested and shrugged as if it was too much bother. We did get fresh condiments and menu but noticed our second hand discarded one were subsequently placed on anther table!!!!!
Such a shame as this spoiled an otherwise lovely stay.