We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

All You Need to Know About the Rooms
at Hotel Hermitage

Room/Suite (31)
Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Expedia.com
US$94
US$87
View deal
SAVE US$7
Free cancellation until 23/04/21
Booking.com
US$94
View deal
Free cancellation until 23/04/21
Reserve now, pay at stay
Hotels.com
US$94
US$87
View deal
SAVE US$7
Free cancellation until 23/04/21
PricelineUS$94
eDreamsUS$94
TravelocityUS$87
View all 17 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Room review highlights
... one star for each of the following: 1 A living beetle in room 2 A dead spider under a pillow 3 An air conditioning system...
... However the facilities are average to good at best, the room I stayed in was okay overlooking the gravel driveway to rear...
... been happier with the service and the Hotel amenities. My room was a lovely double room with air conditioning and lovely...
Featured room amenities
Room service
Housekeeping
Safe
Minibar
Blackout Curtains
Desk
Hair Dryer
Laundry Service
Walk-in Shower
Telephone
See all room amenities (33)

Reviews that mention rooms

Write a review
Federico S wrote a review Aug 2018
Reggio Emilia, Italy36 contributions4 helpful votes
Been in Hermitage just for 1 night.

I'm removing one star for each of the following:
1 A living beetle in room
2 A dead spider under a pillow
3 An air conditioning system sounding like a broken bulldozer
4 An artistic burnt bus in the parking (no kidding, take a look at the pic)
5 A firefighting system completely sealed with aluminum paper: clearly someone before us had wanted to smoke in the room. Now the question arises: have the room been cleaned before our arrival?

After presenting al these problems we received some excuses and a discount: maybe the only good point of the hotel is the price.

Breakfast was no more than decent: very few choices of sweet food, some more option for salty food. Not very good for south European customer like an Italian.
Interesting the only toaster present with broken timer knob making it barely usable: Amazon is full of options, might be an idea for a future investment.

Overall is a pity.

The structure would be very interesting, despite having a huge need for a refurbishment, and the position is nice because of a spectacular view on the Pistoia-Prato-Florence valley.

Even some of the employees seems quite prepared, but there is clearly a management issue in this hotel.

You would expect a lot more from an italian 3 stars hotel: now it is definitely not recommended.
Read more
Read less
Date of stay: August 2018Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
JHunt23 wrote a review Jun 2017
Leigh, United Kingdom39 contributions7 helpful votes
Stayed here on a biking holiday, the hotel is located in a beautiful area, private and quiet setting with secure gated access, and ideally placed for rides out close to Florence and Bologna, the staff very friendly and helpful. However the facilities are average to good at best, the room I stayed in was okay overlooking the gravel driveway to rear situated next to the kitchen and all the associated noises, the restaurant and food was poor and expensive.

Good location but overall disappointing facilities particularly the restaurant!!
Read more
Read less
Date of stay: June 2017Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Shazzy01 wrote a review Aug 2016
Stanford-Le-Hope, United Kingdom67 contributions19 helpful votes
I came to the Hermitage as a base when visiting friends and could not have been happier with the service and the Hotel amenities. My room was a lovely double room with air conditioning and lovely clean bathroom and very comfortable bed!
As a "glutard" (my new word for gluten intolerance), I could not have been better looked after! The range of products that were available at breakfast amazed me and I enjoyed a full and satisfying breakfast every morning that was better than anything I actually have at home!!!
The staff were extremely friendly and helpful and I cannot recommend Hotel Hermitage highly enough!
Read more
Read less
Date of stay: June 2016Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Mitthrawnuruodo wrote a review Jul 2015
Bergen, Norway102 contributions21 helpful votes
Found this nice place in the hills just outside Firenze on hotels.com. Needed a place to cool down during a heatwave, and the breeze and (small and shallow, but adequate) pool was perfect. There was also a bus service from Poggio a Caiano into Firenze, so we didn't have to drive in for a day in the city. Booked a junior suite but this was unavailable (which made hotels.com/Expedia cancel the order, while we were in route), but the staff got us a smaller (but still very nice) room, and the hotel manager sorted everything out with the local Expedia office. Excellent service by the staff (not so much for Expedia who told me to call an American (!!) phone number, and didn't reply to my email). Also, we overslept one morning, and missed the complementary breakfast, but the receptionist went in and found a couple of croissants and got the bartender to make us a couple of (very tasty) cappuccinos. Again excellent service. The room we got had a nice size, and a huge (north easterly directed) terrace, all though the air condition struggled a bit in the (extreme) heat. Very good restaurant on site.
Read more
Read less
Date of stay: July 2015Trip type: Travelled as a couple
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Tonereviews wrote a review Jul 2015
Burnley, United Kingdom12 contributions28 helpful votes
Tuscany has always been on my 'bucket list' and when the opportunity arose to join a motorcycle tour from the UK which would use the Hermitage as a base a 'box was ticked'.
Previous Trip Advisor reviews were encouraging and I hoped the reality would match the expectations.
Located a short walk from the town centre with views of the town and countryside, the hotel possesses a relaxed ambiance that is reflected by the smiling, helpful and efficient staff. The location is a peaceful refuge from the busy roads, and a good touring base for exploring local city culture, mountain villages, wine growing areas, and the rolling Tuscan countryside. The bedrooms are air conditioned, clean and functional. The breakfast buffet varied and ample, and the 20 euro evening meal and drinks good value.
The heat of the late June weather can be best enjoyed from the shaded patio areas, or beneath umbrellas around the pool with a cool drink to hand. The cacophony of crickets in the hotel perimeter greenery is a reminder that your no longer in the UK but actually in the suburbs of an area of outstanding natural beauty.
I would certainly return.
Read more
Read less
Date of stay: June 2015Trip type: Travelled solo
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helpful
Share
Previous