Date of stay: December 2020
The actual (Superior) room did not meet the same standard as shown in the pictures on the website. The room was very poorly cleaned, with lots of dirty surfaces, which was especially disturbing in the jacuzzi, and not what you would expect in these times with Covid.
Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Response from Pia Lehtilä, Tuottojohtaminen at Scandic Vaasa
Responded 15 Jan 2021
Hi KGGW, Thank you for giving us feedback on your stay in Scandic Vaasa. I am sorry to hear the room was not up to expectations. I will certainly take this up with our housekeeping department. You are absolutely right that especially now it is more important than ever and we have paid extra attention to our cleaning services. I am happy to see that our location was to your liking. We hope to see you again soon! With kind regards, Jenny / reception Scandic Vaasa
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.