We went for a Komsio suite which is very expensive, but it is unique. There is plenty of storage with a large cupboard near the stairs and an alcove just inside the door. The living area is nice and cosy and warm. The bathroom was more spacious than expected with good starage and great shower, we had no problems with managing the limited hot water.
The sleeping area is cute with window heating to clear the snow if necessary. It is just like sleeping under the stars and is lovely on a clear night. We were lucky enough to see an aurora, but it was bitterly cold outside, so we turned off all the lights and enjoyed a great view, and got some great photos, from our warm bedroom.
We ate at the restaurant a few times, choosing from the a la carte menu and all the meals were very good. Breakfast was really yummy with plenty of choices.
The resort is a fair way out of town so we had a hire car which worked well for getting around.
Extraordinary arctic experiences: stay one night in an ice cabin with a proper sleeping bag (I was not cold through the night!) and with a "normal" room to prepare and to go to in case you need it at some point, relaxing combo ice/wood/electric sauna + jacuzzi, great lappish cuisine and nice safaris!
Even so we did not get to see the Northern Lights (too cloudy while there) but the staff, the place the other activities were great. especially the Husky tour. Also, we stayed in the Igloo room the view the room was great. Hopefully, we will go again with the rest of the family
We stayed in the aurora cabins. I felt the cabins were designed very average as compared to the rent we payed. Also there were no services, e.g. room service or complementary hot beverages at the reception, etc. Breakfast options were not that great - there could have been more options with juices, pastries, etc.
We also participated in some activities which we did enjoy e.g. snow mobile and the husky ride. For Apukka snow and fun experience, most of the planned activities were free for residents anyways. The husky and rain deer rides were just to short, so we came off feeling not getting value for money and time. I would have rather booked a long husky ride.
We also did the sauna which was good. location of the sauna could be better. Currently it faces the high way. Also they could make the experience much better with some light music and health drinks, etc. People and service is polite but nothing extravagant.
So overall value for money was the main theme here. No luxury, just bare essentials.
I stayed here with my girlfriend for our anniversary. The suite was beautiful and amazing however it's double the price of the regular glass roof cabins but you don't get that much more bang for you buck. The 360° views are really cool and so is the loft style bed, however I don't feel the Komsio is worth the price tag. For the price you're charged it should come with some extra perks, after all it is a suite. It would be nice if a free sauna session was thrown in or half of your dinners or lunches. The shower is amazing and really cool but short hot water times. Not a big deal though you still get decent showers.
We also did the aurora husky tour. The tour was okay. The dogs were pretty slow and there was only 5 of them to our sled which I was surprised at. I thought we would have 6-8 but I'm sure they know if 5 is a good amount or not. They guides were really friendly and nice and we got to stop halfway for photos and to change drivers if you're in a couple or group. We didn't see the lights as it was snowing the whole time we were there which is a shame but can't be helped. They lend you warm clothes too.
The resort itself was really nice. Secluded but not terribly far away from town. The staff were super friendly and nice and always bent over backwards to make you happy (at least in my experience). They let you use the snow suits and other warm stuff for free if you want to and they have tubes you can borrow to go down a few slides they have on their tower.
The breakfast was pretty decent, however, I would like to say I wished there were more options re: pastries, juices, eggs etc. But still a decent spread and quite tasty.
The only thing I'll say is if you can afford it rent a car! The public transport is hard to navigate and sometimes can be costly!! Also this is a trip to do later in life when you're more financially stable and not for young 20 year olds. It's quite costly haha.
Overall it was a nice experience but I'm giving it 3 stars just because I didn't feel I got my value for money with the suite and I was disappointed in the dogs. Perhaps they could invent a shorter tour where you get to have more dogs on a sled and get to go faster. Just a thought. It was so beautiful up in Lapland and would recommend the area!