We chose to stay at this hotel because of its proximity to the Blue Mountains/Georgian Bay and it was affordable. The hotel was fully booked and they have implemented social distancing protocols which were fairly successful, but I will note that the front desk did get overwhelmed at times. For instance, there are only supposed to be 8 people in the pool area, but when reception is busy they can't keep count and we saw guests bringing their own towels which doesn't help. It also can get crowded at the breakfast area, so go early or risk a line-up. The hotel serves bagels, breakfast sandwiches, muffins, yogurt, tea/coffee/juice. I experienced a strange noise issue with another guest and her kids singing and playing music at 3 am. When I called the front desk, that person didn't hesitate to visit the room and tell them to stop which I appreciated. This hotel is old, but most of the common areas are clean and look renovated. Our room was spacious, clean and the beds were comfortable. The hotel is also walking distance to a few restaurants.
My room was on the 2nd floor close to the pool, the room was clean and well maintained. Perhaps a mini fridge would be an idea. I did have issues with the contractors getting up at 6am and turning on their TV next door. Not the hotels fault, but not the most sound-proof walls either.
For a free breakfast I expected day-old muffins and some juice, but this smorg was 5star! Bacon, sausage, eggs, homefries, waffle maker, 4 kinds of bread for toast, cereals, granola, oatmeal, coffees and tea, different fruit juices, yogurt, fruit etc etc Very well done!
Stayed here with my sister and our 3 girls. Everything was great, clean and comfy. Needed extra pillows and blankets, were provided with them right away. The girls swam for hours in the pool, had no complaints. Breakfast Buffett was fantastic, good fresh food and well stocked. Friendly helpful staff.
Checked in Saturday for 2 nights. Arrived at 11:30 a.m. and asked if I could check in early, The room was ready and Ciara at the front desk, said I could check in. She was friendly and helpful recommending restaurants in the neighborhood and other helpful tips of what to do/see in town.
Location - literally walking distance to restaurants, a few minutes drive to the waterfront, Scandinave spa, the historic town and church.
Room - spotlessly cleaned. 2 queens. Lots of towels, in-room coffee, elevator for accessibility, gym, pool, clean hallways, dinning area.
Breakfast - Cathy was amazing. Very attentive and efficient - restocking breakfast items, helping guests, keeping the area clean. Pretty impressive breakfast offered - juices/water, coffee/teas, yogurts, fresh fruit, eggs boiled/ scrambled, tasty sausage patties, bacon, all sorts of bread, pastries, muffins, jams, honey, peanut butter, assorted fresh fruit. The coffee was simply divine.
Jed the night front desk guy - I called to get a little extra moisturizer and in 2 seconds he was knocking on my door with the moisturizer - great response time. Sherry also at the front desk on Sunday, beyond helpful even printing directions to church, remembering to wish me on Monday for my birthday.
The little extra touches - friendliness, eagerness to help, knowledge of locale, the smiles, efficiency, the warm welcome every time you came through the door - thank you team at Comfort Inn & Suites - Collingwood for making my stay special.
Clean rooms and pleasant staff. The breakfast offerings were standard but fresh & plentiful. We had an issue with the alarm clock in the room but the gentleman from maintenance was quick to remedy the problem. The pool area is quite sad and in need of a face lift. Overall we would stay here again.