We stayed only one night at this hotel and we liked. The rooms are very big, clean and nice decorated, with big and comfortable bed, and balcony with nice views. Breakfast was very good, with enough salty products (in Italy several hotels offer just sweet products at breakfast and I'm desperate) and friendly staff helped us with all what we wanted to drink.
We didn't have time to try the pool and Spa but we've seen them and it looks good for a Spa. The hotel is near many good restaurants and taverns and near Montevicoli Cave, a small but very interesting cave. We had a pleasant stay here and we will return.
We stayed only for one night but was very disappointed with our stay. On arrival was told the pool was closed due to that they were holding a function, we was not pleased as we only booked the hotel because they have a pool because we have two children. They did offer we could use it up to 16:00, we check in at 14:00 so we had use of the pool for only two hours. Not sure if it is a 4* star or 5* but it felt more like a 2-3 star*
I have stayed here many times before, and the hotel has been fine... on my last visit this hotel had deteriorated, the room air con never worked, the hooks on the wall where falling down the hair dryer again was loose and came off the wall, they never changed the bedding as often... and the breakfast was put out day after day the same food, and day after day it had ants crawling all over it, needless to say we never ate it... swimming pool was out of acting this place is like its been moth balled, staff where very complacent when you mentioned these items, and there was road works going on so was very noisy on this occasion, lots of pnumatic drill digging... sorry its gone this way because I had great hopes for this hotel when it opened......
We turned up late afternoon and there was only one lady on reception who we later found out was the only other person in the hotel. There we no other guests the air conditioning in the hotel was not working (or because of us 2 guests was not worth putting on) The pool was empty of water and it looked as if the place was closed. We decided we did not want 5 nights of being the only guests there and they would have to get a chef in special if we wanted a meal.
I think the place could be nice if it was full or a lot more people staying there, pool in working order and air conditioning working.
So we checked out after spending 15 min in the room and checked with our online booking company who rang the hotel and they agreed with everything we said was correct and we had a full refund.