Hi we will arrive at this accommodation booked via on the beach @ 11am will we be able to check in right away or do they have a certain time later in the day?
Thank you for booking Beach Mate Resorts.
Our check in time is from 14:00. We have a luggage room where you can store your cases and starting enjoying our facilities. Depending on the previous guest maybe the apartment could be ready earlier, but we cannot guarantee in advance.
We hope this information will be useful and we remain at your disposal for any furtehr question.
We arrived around lunchtime but our apartment was not ready so we used the toilets in reception to change and went off into town for some lunch. On arrival back at reception our apartment was ready but as someone else has already said why not pack your swimming items and a towel (although I think you may be able to hire towels at reception but we usually take our own if going for a week) in your hand luggage so you can enjoy the lovely pool or head down to the beach. We left our suitcases in a corner of the large reception area along with others, the reception staff are very vigilant! Enjoy your stay! We did!
Hi. We always arrive in the evening, so haven't experienced this. The reception staff are very efficient though so there shouldn't be a problem. Why not pack swimming things in your hand luggage, then even if your room is not ready, you can enjoy the pool whilst you wait.
Hope you have a fabulous holiday.
Get an answer from Oasis Lanz Beach Mate staff and past guests.