I need to know if the rooms have coffee and tea-making facilities now, as I saw some comments saying that these are not available. Can the hotel arrange for airport pick-up if we give advance notice?
The room I stayed in had no facilities to make tea/coffee which was disappointing.
When I booked my stay I was told by the hotel there was a shuttle service to/from the airport. Great news I thought. Week before my trip I contacted the hotel to arrange and was informed due to low demand they no longer offer a shuttle. It's not a problem though as you can get a taxi direct from the airport (€25) or catch the L77 bus (couple € each), jump off at Sant Boi and either walk up the hill or get a taxi (€5) which are situated to the left of the metro station opposite the bus stop.
Get an answer from Hotel El Castell staff and past guests.