I have recently read many less than flattering reviews of the W Midtown. I am planning to stay in the spring. I previously read glowing reviews about the W Midtown. The trip is a special gift to my daughter for her graduation. The location is perfect. I'm now reading the rooms are dated, the furniture is in bad shape, there are hidden fees, and it is not a good/safe place to stay. Is there anything I should be nervous about? Any comforting advice?
There tons of places in the area. I'm a gold Starwood member... and this isn't your hotel.
Hmmm, first the positive. The staff was extremely professional based on my interactions. Then, the downside. I felt overall it was overpriced for the experience, but I messed around and waited too long to make reservations for New Years weekend. The hotel itself has a cold, concrete feel with designs that might perhaps appeal to a under 30 crowd. The rooms themselves are fine, but the decor is too hip for myself and wife. And yes, the upholstery is deteriorating. Location wise, I'm sure daytime walking about is safe, the Nook is s couple of blocks away, by the park and great for brunch based on our experience. As for after dark, probably wouldn't recommend.
Based on my experience, I would avoid. Unprofessional, poorly-staffed, and in need of a remodel.
Staff was ZERO help during my stay. MANY better choices in this price range in ATL.
This is an ok W. The rooms are fine. It is not utterly new so perhaps compared to newer W hotels, the rooms are older and thus not as spectacular but they are not shabby or unacceptable. I did not have an issue with them. And I am picky.
The neighborhood is a nice neighborhood, near the great High museum and concert hall, and beautiful park, and some of the good ATL restaurants. It is in a more commercial to residential area so it is quieter at night but I did not feel it unsafe.
The staff can be hit or miss but mostly nice and helpful. My biggest issue with this hotel has been the WiFi.
The rooms are very well appointed. We walked the area past midnight and had no problems. No, staff is not very professional but once you are assured that you have a room, your daughter will enjoy her stay (I had a problem where we had a room booked, they gave it out and turned us away at 2am without helping us to find an alternative). Maybe ask for a new room and ensure she is guaranteed a renovated room. The beds were comfortable. The views were great. The room was very modern and well designed. Have fun!
No! Don’t do this to your daughter. The area seems to be loaded with nice hotels. This isn’t one of them.
Get an answer from W Atlanta Midtown staff and past guests.